I always have an excellent experience in this group of caring office personal, Maxine, Kim,Sherece…read moreand Marlene , they handle all aspects in a friendly way as if you are family.​

Dr Solomon and Beth, the Advanced Practice Nurse are wonderful, brilliant and caring professionals…read more They took care of both of my parents through their geriatric years and right to the end when they needed hospice. I am grateful they were there, available and compassionate until they died. The office staff was always helpful too. Janice Haddad

Amazing Dr! I have been to so many doctors and specialists over 15 years and never left feeling…read moreheard or understood. That was different here . Dr De Fronzo listened well to me ask me intelligent questions. He took a very long and patient time with me . He was very personable . He was not condescending at all like a large majority of Drs have been to me over my medical concerns . He was truly compassionate. His wife runs the front desk and she is so kind and personable. I did not have to wait for my appointment. That was the first time i didn't have to wait for my appointment at a doctor. I felt comfortable there and i never do at doctor's offices . I highly recommend.

Dr De Fronzo is professional extremely knowledgeable, well versed in medicine and listening…read moreattentatively to his patients symptoms and their needs. He followup as required to maintain sufficient and above adequate future care. I highly recommend.

Dr. May is a fabulous family doctor! Extremely competent, she takes a real interest in the entire…read morefamily! She spends whatever time she needs with you, and never rushes through the visit.

Dr. May is the best doctor I've ever had. When I come in she always acts like I'm her only patient…read moreof the day. She reviews things with me, makes sure I understand her directions, always returns my calls, is not interested in running a bunch of tests all the time. I'm one of those people who probably go in more than most because I'd rather go in without need than refuse to go in and be hurt by it. She's never blown me off or treated me like I was ridiculous to come in for something. I've seen a couple of other doctors in the practice while she's out, and have not cared for them as much as Dr. May. I actually moved twice since I started seeing her and would rather take the time to drive to Summit than find a doctor closer to me.

My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.

My insurance company changed and I was looking for a new practice that takes my insurance. I also…read morewanted something closer to my home. Warren Primary Care was just that place. The staff was extremely friendly and caring and able to understand what my needs were. I am new to this practice, and they came highly recommended. I saw Dr. Andrzej Torbus, he is very through, kind, and genuinely interested in what my concerns were. I saw him two tImes, the first was to get familiar with the practice, and get recommendations and referrals to other specialist in my plan. The second visit was for medical clearance, I am having knee surgery. Both times Dr. Torbus walked in happy and smiling, and I never felt rushed. He put me at ease, and answered all of my questions. He was able to recommend routine yearly exams that I needed to have since I was a little behind. This practice is part of Atlantic Health System. Most of my information was already in their system. Dr. Torbus could see some of my previous records and dates. All I had to do was update my insurance information. The process was very easy. I love that they have an online system called "My Chart." You sign in and can access all of your medical records, tests, appointments,that are part of Atlantic Health,and even send an email directly to the doctor and his staff. Any other doctor associated with Atlantic Health System that I've seen will also be in "My Chart." This practice is located alittle down from the center of town in Warren. . There is also free parking in their lot. There are rows and rows of medical buildings up and down Mountain Ave. RT 22 and 78 are both accessible from this office. I definitely recommend this practice.

I had to find a new primary doctor. Medicine was added to my chart that I never took. Other…read moremedication was removed while I was still prescribed. No one would recognize the error

Super accessible! My first contact with this group of pediatricians was with the birth of my older…read moredaughter over 2 years ago. My coworker had recommended them. Of the group, Dr. Teresa Manocchio (pronounced like Pinocchio) is my all-time favorite. She has a warm bedside manner and an honest, down-to-earth personality. She's a natural. The entire staff including nurses and receptionists (who can validate parking) are great with children and their parents. In the waiting area, there's a spot for parking strollers and Nemo and Dory impersonators in a fish tank that separates healthy and sick patients. While receptionists can book appointments, online scheduling's available on a "patient portal" for $69/year for one child (and $30/year for each additional child). Visit notes, recommendations, and vaccine information are shared on the portal but more importantly, future appointments are easier to schedule with any doctor you wish. For regular check-ups, bringing a blanket helps keep babies warm when they need to be stripped to their diaper. One time I forgot and had to use my hoodie. Wait times typically range from 5 to 15 minutes. The staff's pretty mindful of keeping healthy kids away from exam rooms previously occupied by a sick child. The doctors use current best practices and fully answer any questions. They also perform ear piercings for $100 which includes a starter pair of earrings from a selection of 5 choices. I suggest bringing a book or toy as a distractor for immediately after the piercing. For semi-emergencies, you can call for a same-day appointment with the doctor on duty. I love this group so much that I recommended them to my brother's family. It's a matter of trust.

We've been going to see this practice for over 5 years now. We love all the doctors, nurse…read morepractitioners and reception staff. We always get the best care.

Best MD & Cardologist ever, hands down. I was a patient of his for 17 years, he also became primary…read morecare provider for my husband, children, parents & sisters through the yrs. Can't thank him enough for his caring for me and my family. Hard moving on since he recently retired. Our new MD will have big shoes to fill.

Be prepared to spend at least an hour in the waiting room and another hour to been seen by this…read moredoctor. Scheduled 2 patients for the same exact time. No respect for others time.

I never really cared for her and felt that she's really dismissive. She doesn't stay with the…read morepatient too long whether for an annual or sick visit. You're lucky if she's in there with you for 5 minutes! When my daughter finally reached 18, she had a questionable blood test, which we never got a call back on. I called almost a week later for them to blow me off. The doctor wouldn't even return my calls. Eventually, I decided to bring her to our PCP. Thank goodness I did. Eventually, she ended up in the hospital with DKA and diagnosed with T1D. I was SO angry with Dr. Presti. I felt she was either being a coward for not responding before I caught it or she didn't care and blew us off. Funny thing, I saw daughter had a high fasting sugar and asked nurse about it. You know what they said? She probably had a soda! She didn't! It would've been nice if they had her take a retest. Imagine if I stuck with her and daughter ended up in the hospital under her or Dr. Panza's care? I shudder to think if they would blow me off. If I had a chance to start all over, I would've ran away from this practice. Dr. Panza wasn't much better, either. I've been wanting to review Dr. Presti. Took me a few years to finally sit down to do it and not be furious with her!

This review is from a meet and greet that I went into today! We are new to town and needed to find…read morea pediatrician for my 4 year old son and the baby I'm expecting in November. Dr. Presti was so warm and my son immediately connected to her. And the nurses and front desk staff was just incredible. I had an annoying situation where I needed my son's preschool medical form filled out but we had already done a well visit elsewhere and they were able to get that taken care of. We also needed medical records from my son's allergist and for some reason the faxes were not coming through. They couldn't have been more patient and I couldn't have been more grateful. Did I mention I got the time wrong for our appointment (pregnancy brain) and we showed up an hour late and they still treated us with such professionalism and kindness?! Thank you. I am at ease knowing we found your office.