Never come here this place is disgusting they didn't even change the sheets before we got in and…read morerefused to give us a refund after. Don't comer here.

If I could rate negative numbers I would I can't describe how disgusted I was when I walked into…read morethe room there were suspicious stains every and it's smelled like cigarettes if I could describe the bed it would be rock it was so hard and dirty the cover was nasty and the bed wasn't even a bed it would have been more comfy and clean to sleep to sleep outside we paid close to 100 hundred dollars to sleep in our car that's how horrible my experience was I might be one out of a 100 people who disliked it but I promise don't make the same mistake I did DONT GO THERE !!

For the price you really cant complain. It's a clean, safe, hotel with complimentary water bottles…read morein the room. Downfall is the bathroom was real small. Toilet was placed in a tiny corner where you have to squeeze your hand through the side to flush because the wall hugs the toilet. There was no light in the shower area. There is free parking but very few spots so if its fully booked you likely wont get a spot. There was also a strand of hair and spots on the bed sheet. If you're on the larger size, you may not be comfortable staying here. But for $80 I would stay here again. If the price jumped up $10 I would look elsewhere.

Horrible experience, my group of 4 originally had a 2 bedroom suite with 1 queen in each room…read more(room18) theclilerk was upset because we got a better desk on line and asked a $40 deposit, when she had already told me there was no deposit. i agreed and paid the only cash deposit. after checking in 2 of 4 of us walked in first thing we nothings was the sticky floor, then the smell it was from the dirty water or moo that was used on the floor. The clerk said no other visitors only people were allowed were my group of four. Ok, that evening we had a grocery delivery and my friend wanted to make sure everything was right. So the delivery guy waited while we did that. During that night we realized that there were roaches getting in to our groceries and We went to buy some raid roach spray. Which we used every where including our bags. We had to sleep with the lights on. The rest of our group decided not to stay there because of what we told then (can't blame them). The next morning around the lady came knocking on the door saying that the rate had gone up and additional $40 and I lady we leaving because you have roaches and she yelled well take then with you. She continued to yell and blame us for having a 2nd vehicle "keeping" that from renting out another room and that was why she up the rate. I should mentioned that another 2 parties also left that same hour after the poor handling by the management the clearly lives there!

Room was okay. Pull out sofa bed was lumpy, hard and very uncomfortable. Was informed the heating…read morewas out of order. Did not provide extra blankets. We requested a portable heater for which there were no electrical outlets on the wall to plug into. P Where's Carla I'm in the middle of a what do you call it what's it called what am I doing reviews You don't do anythingFan in the bathroom was very weak. Lamps in sitting area could not be turned on. Was told there was a balcony...they lied. The furniture looked old and torn, as if it were purchased at a garage sale. There was a window to look out of, no balcony. Needed to use the womens restroom in the lobby, oh my goodness ... housekeeping/custodians must have forgotten about this restroom. Awful, just awful.

Love the room By 835 at night the party down below started…read moreto irrupt. I went down and told the front desk and they said they were gonna go to take care of it. They never did. An hour later, my wife called the front desk. They said they were gonna take care of it. No one ever did. We contacted the manager twice. They did absolutely nothing about it for the three hours. Loud music yelling and screaming at the top of their lungs. We contacted the front desk again and they already knew which room it was but did nothing about it. Finally, we called again and they said they evicted them and they were giving them a chance to leave. An hour later after they told us that they finally called the police and took care of the problem. What a horrible night it was. The management knew about the problem at 8 o'clock at night and did nothing about it until 1 o'clock in the morning. My suggestion to you is to replace the nighttime staff. They all said they were gonna do stuff. Nobody took care of anything. After multiple complaints, they finally got their ass in gear I cannot believe the Hilton puts their name on a place like this. Multiple callers, they knew what room it was, five hours it took him to solve the problem by that time nobody was sleeping What a horrible night we had Now we can't wait to leave Oh, and the kicker was is my wife asked for the room to be moved three times and they wouldn't do it and there were rooms available. She told him she felt unsafe in the room. She told him that she can hear people getting hurt in the room and nothing was done about it. The manager could've stopped this commotion at 9 o'clock through 1 AM and did absolutely nothing. All rooms were complaining. He must've been on his phone the whole night. Who lets a party last for five hours. This is supposed to be a Hilton. They need to change this Hotel to Downey Motel. What a joke. Also, the brick stone grill is a shit hole Appetizers were left out for hours with nothing covering them Seven beers on tap. Guess what none of them worked I asked for this I asked for that. The only taps at work were the ones that were free all the rest empty. This was so disappointing

Shot out to Ashley M for outstanding service!…read more We're usually used to staying at some of the larger Marriott brands, but we decided to stay here for one night (3/15/26-3/16/26) since we just needed a quick getaway close to home and it ended up being such a cute little hotel. The room was clean and comfortable, but what really made our stay stand out was the service. Everyone we encountered was incredibly sweet and gracious, but ASHLEY M. truly went above and beyond. I had originally asked for a pool view but couldn't really see it from our room. Without hesitation, she said, "Give me a moment," and rearranged things to get us a room with a proper pool view. That alone was amazing, but then I realized I had left something behind in the previous room. Ashley immediately reassured me and had someone retrieve it and bring it right over. She handled everything with such kindness, a smile, and genuine care, it really made a difference. When we checked out, I believe the manager's name was Isaac (I didn't catch it for sure), and he was just as pleasant and professional. You could tell the way the place is run reflects strong, gracious leadership. Overall, it was a wonderful experience. Clean, welcoming, and filled with kind people who truly care. Definitely two thumbs up!

I travel regularly for business and mostly stay with the Marriott brand. I have never experienced…read moreanything this terrible. This stay was far below expected standards in cleanliness & guest care. I would strongly advise against staying here. I endured an extended business stay at this property and from the start, the room was not properly cleaned -- food debris on the floors, a heavily soiled couch with crumbs throughout, and an unsanitary shower head that required replacement. Maintenance issues, including plumbing (foul smelling water) and power concerns, took days to resolve. Housekeeping was inconsistent and often unacceptable. On multiple occasions, floors were not cleaned, sheets were not changed, and visibly stained bedding was placed on the bed. Debris was left behind, including someone else's hair and trash, indicating the room was not properly serviced. Most concerning, I experienced insect activity and developed a significant bite during my stay that is still healing. A colleague on the same floor reported similar issues. This raises serious sanitation and health concerns. Despite multiple reports, concerns were dismissed or inadequately addressed at the management level. Rather than resolving the issues, responses were deflective and unprofessional. I ultimately had to escalate this matter to corporate to receive any acknowledgment. For a Marriott property, this is unacceptable and this establishment is unfit. I would never return to this property.

First off i have my wife and my 2 kids with me. As soon as drive into the complex I see 2 giys…read moredrinking beer in the parking lot by the check in office. I get checked in go to our room as we're walking there's guys walking around with beer no shirt on. A few other individuals that where up to no good standing outside you know they're selling drugs. But I thought to myself it'll be fine as long as we can stay in our room. We go in the room and everything looked good until we started to go to bed. The sheets were stained and you can tell sheets had been use and not changed. The beds smelled like poop!! I immediately walked my family to the car and left. We had to sleep in our car because nothing else was available. I couldn't put my family through this. Place felt unsafe and dirty

Competitively priced and Newly renovated motel with clean rooms! Motel is conveniently located to…read morelots of restaurants and stores! Customer service here is great and they waived the cash deposit requirement for me! The front lobby is also decorated with Halloween stuff. Amenities here include: swimming pool! Complimentary WiFi! Ice and vending! The rooms come equipped with a flat screen TV! coffee maker! Refrigerator! Microwave! Luggage rack! Study desk with chair! Bedside chargers for electronic devices! Complimentary toiletries! Only downsides here are: NO laundry room! NO fitness center!

Maria was rude to me and my brother and didn't do anything to accommodate our situation. I had to…read morecancel and look for rooms at another place. I had two rooms I booked, but now I have to look for two rooms elsewhere, in the middle of the night.

Decent place considering the cost. Didn't expect Thrills and frills. The lady at the window was…read morevery nice. No guest allowed unless on reservation. Big room, didn't quite reflect some of the pictures but I was just there to sleep. Bed wasn't the most comfortable. Near lots of food and shopping businesses. Kind of noisy between the big gap under the door, the people parking and leaving and lots of cars racing on the street. They require a $200 deposit. If you use debit card it will take five to seven days to get back. If you use cash you get it back at checkout. Found hair in the bathtub and on several of the pillows along with a nice thing on the bottom sheet in the pelvic area of the bedding. No big deal cuz we brought our own comforters to sleep on and cover with. In the end it was decent enough to get there at 10:00 p.m. and go to sleep and be out by 9:00 a.m.

Not even worth $50. This place is horrendous. Arrived around 6:30am and offered to pay for an early…read morecheck in. Was greeted with hostility and looked down upon while trying to arrange a place to stay. Needed a place to stay immediately as I wasn't feeling well for the past 10 days. Tried using the refund policy I booked via the travel site, but that failed too. Receptionist seemed to defer to the travel site and wasn't keen on being accommodating. Her name is Barbara - absolutely terrible hospitality and I'd give -100000000 stars if I could.

I was visiting my family and was looking for a local hotel to rest the night. I found this hotel…read morewhile driving so I decided to try it because it looks clean for the area. Once at the reception I asked the woman at the office for a room and she said the room costs $140 with a $200 deposit. $200 deposit? Make this make sense please! I travel a lot and have never came across a hotel that asks for a $200 deposit. Is this a new thing? I decided not to rent at this place not only for the outrageous deposit but the woman at the reception needs to be trained in customer service. Thankfully I found a friendlier hotel with a decent rate and deposit. My family and friends live around this city and I made them aware of this situation so they don't make a bad decision when choosing a place to stay. I should have read the reviews before wasting my time.

Love coming here, my bf & I come here every weekend and it's always so clean, I've never seen a…read moresingle bug in any of the rooms here and the service is amazing they will always check in to make sure you're having a good stay. Definitely recommend if your looking for a good clean motel in the city of South Gate!

It's a nice mini hotel I would recommend for any one just trying to hangout with anyone:) 4 starsread more

Naaa it's alright, and I wouldn't recommend for a family night since the rooms all smell like…read moresmoke, plus we wore out for dinner and when we came back, I was carrying my two years old daughter on my arms and when I was approaching our room two females came out wearing almost no clothes and dang!! Haha my wife was almost upset, I guess lovely lady's stay here last night too lol. The rooms honestly they're super simple and bathrooms are weird as fuck since the sink is being held by wood and on the showers some of the handle knobs are kindly lose .. take pictures in case they wanna charge you extra deposit before you leave .

Check in time is 1pm and checkout time is 11am. This is an economical/budget motel for usually…read moreunder $60 but some days may actually be higher. Rooms come fitted with flat screen tv and a working microwave and mini fridge. I like the fact that it's by the main road so easy access to public transportation and 10 minutes walk from green line station. Also lots of convenience stores/corner stores nearby. The WiFi signal is sometimes strong and other times weak. The rooms are clean, but heavily disinfected which is a deal breaker for me because the heavy chemical smell interferes with my ability to breathe properly and sleep comfortably. For this reason only I am reluctant to stay here again.

Pros: - Decent staff/provided house keeping…read more- A place to sleep and shower - Minimum requirements to stay a night/nights if you "REALLY" need a place to stay (cheap) - Room did not smell bad - Free parking (lol) Cons (a LOT): - Bed and pillow sheets felt gross (bring your own) - Bed spring box was dirty and stained with brown/red markings along with dirt - I got some bug bites after staying here (maybe bed bugs?) - Air conditioning caused a lot of dust to fly around during the night (bad for people with allergies) and ac unit looked extremely dirty inside (no filter change etc.) - Shower curtains were ripped and old - Shower dispensers (shampoo and conditioner) were empty and never refilled (even after housekeeping) - Refrigerator was not cold (took a whole night to cool a drink) - Dirty toilet seat and shower tub - Car parking lot is very small (if you come late you won't get a parking spot) - Loud outside due to people arguing etc. - No iron and ironing board for clothes in room - Clothing hangers were dirty Notes: I stayed here for a few nights and nothing changed during all nights. It's a pretty rundown place. I forced myself to stay because I prepaid before check-in and couldn't get a refund at that point. If you cannot afford a better place then this place is for you. If you can afford a better place to stay, I'd never recommend this place and would never come back. Pictures were definitely deceiving. Considering all cons, I couldn't get a single good night sleep. This place needs a mandatory renovation and replacement of a lot of things. The area is nearby a small plaza that has some stores like Walmart and some restaurants. Other than this, it was pretty much in the ghettos; had homeless people roaming around. I had to check on my car every-night and morning. P.S. The physical property place is a "Motel 6", not a "Best Western".

I thought because it had best western in the name, this hotel would be acceptable and my standards…read morewere pretty high. I came from San Francisco area to visit a friend that lives in the LA area. First time coming down here and I wish I looked at the reviews. I regret staying here for a few reasons. I didn't feel that safe. The bolt lock on the door has a crack that cuts in half. The bathroom door frame had the safety metal plate all wonky. And the toilet paper holder kept letting go of the paper. Which was annoying. There was no microwave; which was disappointed because I couldn't heat up my nachos! For such an empty motel (says hotel but isn't good enough to be recognized as one) the place is pretty strict. No pets, no visitors, no noise, no refunds if you get kicked out (these were the rules that caught my eye). The rules might as well suck out the fun and enjoyment of everything. I was pretty bummed when i brought my friend over and the management was quick to respond. Told us he has to leave right now. What sucked was that it was his birthday and we just wanted to eat some snacks and watch some movies. Catch up and enjoy a chill night. I'm not sure if because of Covid the motel was so strict, but could they have at least given me a microwave? Or some decent soap to wash my hands. The bar of soap they throw on to the sink counter was so rough and didn't create and suds. I help the soap under water and it still didn't make suds or even clean. Feels like washing your hands with cardboard. But at least cardboard deteriorates unlike the soap they provide. The shower dispenser works. Shampoo or shower gel....... thankfully I brought my own shower supplies. Worried that the shampoo will leave a chemical burn. The room had a working bed. Working tv. Working shower and sink. So because of the basic necessities I give this place a 2. Defiantly stay her if you find a room on sale or discounted because it's not worth the regular price. I've stayed at better best western hotels and I'm sure there are better options out there. 2/10 would not come back and would not recommend.