Never come here this place is disgusting they didn't even change the sheets before we got in and…read morerefused to give us a refund after. Don't comer here.

If I could rate negative numbers I would I can't describe how disgusted I was when I walked into…read morethe room there were suspicious stains every and it's smelled like cigarettes if I could describe the bed it would be rock it was so hard and dirty the cover was nasty and the bed wasn't even a bed it would have been more comfy and clean to sleep to sleep outside we paid close to 100 hundred dollars to sleep in our car that's how horrible my experience was I might be one out of a 100 people who disliked it but I promise don't make the same mistake I did DONT GO THERE !!

Room was okay. Pull out sofa bed was lumpy, hard and very uncomfortable. Was informed the heating…read morewas out of order. Did not provide extra blankets. We requested a portable heater for which there were no electrical outlets on the wall to plug into. P Where's Carla I'm in the middle of a what do you call it what's it called what am I doing reviews You don't do anythingFan in the bathroom was very weak. Lamps in sitting area could not be turned on. Was told there was a balcony...they lied. The furniture looked old and torn, as if it were purchased at a garage sale. There was a window to look out of, no balcony. Needed to use the womens restroom in the lobby, oh my goodness ... housekeeping/custodians must have forgotten about this restroom. Awful, just awful.

Love the room By 835 at night the party down below started…read moreto irrupt. I went down and told the front desk and they said they were gonna go to take care of it. They never did. An hour later, my wife called the front desk. They said they were gonna take care of it. No one ever did. We contacted the manager twice. They did absolutely nothing about it for the three hours. Loud music yelling and screaming at the top of their lungs. We contacted the front desk again and they already knew which room it was but did nothing about it. Finally, we called again and they said they evicted them and they were giving them a chance to leave. An hour later after they told us that they finally called the police and took care of the problem. What a horrible night it was. The management knew about the problem at 8 o'clock at night and did nothing about it until 1 o'clock in the morning. My suggestion to you is to replace the nighttime staff. They all said they were gonna do stuff. Nobody took care of anything. After multiple complaints, they finally got their ass in gear I cannot believe the Hilton puts their name on a place like this. Multiple callers, they knew what room it was, five hours it took him to solve the problem by that time nobody was sleeping What a horrible night we had Now we can't wait to leave Oh, and the kicker was is my wife asked for the room to be moved three times and they wouldn't do it and there were rooms available. She told him she felt unsafe in the room. She told him that she can hear people getting hurt in the room and nothing was done about it. The manager could've stopped this commotion at 9 o'clock through 1 AM and did absolutely nothing. All rooms were complaining. He must've been on his phone the whole night. Who lets a party last for five hours. This is supposed to be a Hilton. They need to change this Hotel to Downey Motel. What a joke. Also, the brick stone grill is a shit hole Appetizers were left out for hours with nothing covering them Seven beers on tap. Guess what none of them worked I asked for this I asked for that. The only taps at work were the ones that were free all the rest empty. This was so disappointing

Shot out to Ashley M for outstanding service!…read more We're usually used to staying at some of the larger Marriott brands, but we decided to stay here for one night (3/15/26-3/16/26) since we just needed a quick getaway close to home and it ended up being such a cute little hotel. The room was clean and comfortable, but what really made our stay stand out was the service. Everyone we encountered was incredibly sweet and gracious, but ASHLEY M. truly went above and beyond. I had originally asked for a pool view but couldn't really see it from our room. Without hesitation, she said, "Give me a moment," and rearranged things to get us a room with a proper pool view. That alone was amazing, but then I realized I had left something behind in the previous room. Ashley immediately reassured me and had someone retrieve it and bring it right over. She handled everything with such kindness, a smile, and genuine care, it really made a difference. When we checked out, I believe the manager's name was Isaac (I didn't catch it for sure), and he was just as pleasant and professional. You could tell the way the place is run reflects strong, gracious leadership. Overall, it was a wonderful experience. Clean, welcoming, and filled with kind people who truly care. Definitely two thumbs up!

I travel regularly for business and mostly stay with the Marriott brand. I have never experienced…read moreanything this terrible. This stay was far below expected standards in cleanliness & guest care. I would strongly advise against staying here. I endured an extended business stay at this property and from the start, the room was not properly cleaned -- food debris on the floors, a heavily soiled couch with crumbs throughout, and an unsanitary shower head that required replacement. Maintenance issues, including plumbing (foul smelling water) and power concerns, took days to resolve. Housekeeping was inconsistent and often unacceptable. On multiple occasions, floors were not cleaned, sheets were not changed, and visibly stained bedding was placed on the bed. Debris was left behind, including someone else's hair and trash, indicating the room was not properly serviced. Most concerning, I experienced insect activity and developed a significant bite during my stay that is still healing. A colleague on the same floor reported similar issues. This raises serious sanitation and health concerns. Despite multiple reports, concerns were dismissed or inadequately addressed at the management level. Rather than resolving the issues, responses were deflective and unprofessional. I ultimately had to escalate this matter to corporate to receive any acknowledgment. For a Marriott property, this is unacceptable and this establishment is unfit. I would never return to this property.

First off i have my wife and my 2 kids with me. As soon as drive into the complex I see 2 giys…read moredrinking beer in the parking lot by the check in office. I get checked in go to our room as we're walking there's guys walking around with beer no shirt on. A few other individuals that where up to no good standing outside you know they're selling drugs. But I thought to myself it'll be fine as long as we can stay in our room. We go in the room and everything looked good until we started to go to bed. The sheets were stained and you can tell sheets had been use and not changed. The beds smelled like poop!! I immediately walked my family to the car and left. We had to sleep in our car because nothing else was available. I couldn't put my family through this. Place felt unsafe and dirty

Competitively priced and Newly renovated motel with clean rooms! Motel is conveniently located to…read morelots of restaurants and stores! Customer service here is great and they waived the cash deposit requirement for me! The front lobby is also decorated with Halloween stuff. Amenities here include: swimming pool! Complimentary WiFi! Ice and vending! The rooms come equipped with a flat screen TV! coffee maker! Refrigerator! Microwave! Luggage rack! Study desk with chair! Bedside chargers for electronic devices! Complimentary toiletries! Only downsides here are: NO laundry room! NO fitness center!

Maria was rude to me and my brother and didn't do anything to accommodate our situation. I had to…read morecancel and look for rooms at another place. I had two rooms I booked, but now I have to look for two rooms elsewhere, in the middle of the night.

Decent place considering the cost. Didn't expect Thrills and frills. The lady at the window was…read morevery nice. No guest allowed unless on reservation. Big room, didn't quite reflect some of the pictures but I was just there to sleep. Bed wasn't the most comfortable. Near lots of food and shopping businesses. Kind of noisy between the big gap under the door, the people parking and leaving and lots of cars racing on the street. They require a $200 deposit. If you use debit card it will take five to seven days to get back. If you use cash you get it back at checkout. Found hair in the bathtub and on several of the pillows along with a nice thing on the bottom sheet in the pelvic area of the bedding. No big deal cuz we brought our own comforters to sleep on and cover with. In the end it was decent enough to get there at 10:00 p.m. and go to sleep and be out by 9:00 a.m.

Not even worth $50. This place is horrendous. Arrived around 6:30am and offered to pay for an early…read morecheck in. Was greeted with hostility and looked down upon while trying to arrange a place to stay. Needed a place to stay immediately as I wasn't feeling well for the past 10 days. Tried using the refund policy I booked via the travel site, but that failed too. Receptionist seemed to defer to the travel site and wasn't keen on being accommodating. Her name is Barbara - absolutely terrible hospitality and I'd give -100000000 stars if I could.

I was visiting my family and was looking for a local hotel to rest the night. I found this hotel…read morewhile driving so I decided to try it because it looks clean for the area. Once at the reception I asked the woman at the office for a room and she said the room costs $140 with a $200 deposit. $200 deposit? Make this make sense please! I travel a lot and have never came across a hotel that asks for a $200 deposit. Is this a new thing? I decided not to rent at this place not only for the outrageous deposit but the woman at the reception needs to be trained in customer service. Thankfully I found a friendlier hotel with a decent rate and deposit. My family and friends live around this city and I made them aware of this situation so they don't make a bad decision when choosing a place to stay. I should have read the reviews before wasting my time.

Love coming here, my bf & I come here every weekend and it's always so clean, I've never seen a…read moresingle bug in any of the rooms here and the service is amazing they will always check in to make sure you're having a good stay. Definitely recommend if your looking for a good clean motel in the city of South Gate!

It's a nice mini hotel I would recommend for any one just trying to hangout with anyone:) 4 starsread more

Naaa it's alright, and I wouldn't recommend for a family night since the rooms all smell like…read moresmoke, plus we wore out for dinner and when we came back, I was carrying my two years old daughter on my arms and when I was approaching our room two females came out wearing almost no clothes and dang!! Haha my wife was almost upset, I guess lovely lady's stay here last night too lol. The rooms honestly they're super simple and bathrooms are weird as fuck since the sink is being held by wood and on the showers some of the handle knobs are kindly lose .. take pictures in case they wanna charge you extra deposit before you leave .

Check in time is 1pm and checkout time is 11am. This is an economical/budget motel for usually…read moreunder $60 but some days may actually be higher. Rooms come fitted with flat screen tv and a working microwave and mini fridge. I like the fact that it's by the main road so easy access to public transportation and 10 minutes walk from green line station. Also lots of convenience stores/corner stores nearby. The WiFi signal is sometimes strong and other times weak. The rooms are clean, but heavily disinfected which is a deal breaker for me because the heavy chemical smell interferes with my ability to breathe properly and sleep comfortably. For this reason only I am reluctant to stay here again.

Pros: - Decent staff/provided house keeping…read more- A place to sleep and shower - Minimum requirements to stay a night/nights if you "REALLY" need a place to stay (cheap) - Room did not smell bad - Free parking (lol) Cons (a LOT): - Bed and pillow sheets felt gross (bring your own) - Bed spring box was dirty and stained with brown/red markings along with dirt - I got some bug bites after staying here (maybe bed bugs?) - Air conditioning caused a lot of dust to fly around during the night (bad for people with allergies) and ac unit looked extremely dirty inside (no filter change etc.) - Shower curtains were ripped and old - Shower dispensers (shampoo and conditioner) were empty and never refilled (even after housekeeping) - Refrigerator was not cold (took a whole night to cool a drink) - Dirty toilet seat and shower tub - Car parking lot is very small (if you come late you won't get a parking spot) - Loud outside due to people arguing etc. - No iron and ironing board for clothes in room - Clothing hangers were dirty Notes: I stayed here for a few nights and nothing changed during all nights. It's a pretty rundown place. I forced myself to stay because I prepaid before check-in and couldn't get a refund at that point. If you cannot afford a better place then this place is for you. If you can afford a better place to stay, I'd never recommend this place and would never come back. Pictures were definitely deceiving. Considering all cons, I couldn't get a single good night sleep. This place needs a mandatory renovation and replacement of a lot of things. The area is nearby a small plaza that has some stores like Walmart and some restaurants. Other than this, it was pretty much in the ghettos; had homeless people roaming around. I had to check on my car every-night and morning. P.S. The physical property place is a "Motel 6", not a "Best Western".

I thought because it had best western in the name, this hotel would be acceptable and my standards…read morewere pretty high. I came from San Francisco area to visit a friend that lives in the LA area. First time coming down here and I wish I looked at the reviews. I regret staying here for a few reasons. I didn't feel that safe. The bolt lock on the door has a crack that cuts in half. The bathroom door frame had the safety metal plate all wonky. And the toilet paper holder kept letting go of the paper. Which was annoying. There was no microwave; which was disappointed because I couldn't heat up my nachos! For such an empty motel (says hotel but isn't good enough to be recognized as one) the place is pretty strict. No pets, no visitors, no noise, no refunds if you get kicked out (these were the rules that caught my eye). The rules might as well suck out the fun and enjoyment of everything. I was pretty bummed when i brought my friend over and the management was quick to respond. Told us he has to leave right now. What sucked was that it was his birthday and we just wanted to eat some snacks and watch some movies. Catch up and enjoy a chill night. I'm not sure if because of Covid the motel was so strict, but could they have at least given me a microwave? Or some decent soap to wash my hands. The bar of soap they throw on to the sink counter was so rough and didn't create and suds. I help the soap under water and it still didn't make suds or even clean. Feels like washing your hands with cardboard. But at least cardboard deteriorates unlike the soap they provide. The shower dispenser works. Shampoo or shower gel....... thankfully I brought my own shower supplies. Worried that the shampoo will leave a chemical burn. The room had a working bed. Working tv. Working shower and sink. So because of the basic necessities I give this place a 2. Defiantly stay her if you find a room on sale or discounted because it's not worth the regular price. I've stayed at better best western hotels and I'm sure there are better options out there. 2/10 would not come back and would not recommend.

It's okay hotel for our one night stay. Pretty clean and decent free breakfast. Could get noisy as…read moreit's close to the main highway.

My experience here was marginal. I would stay again if in the area and pinching pennies was my main…read morepriority. Otherwise, there are better options all over the Southland including other Hampton Inns. My review is coming from the perspective of a Hilton Honors Lifetime Diamond member. I stay in plenty of Hampton Inns around the US and even some around the globe. I recognize that it is in the budget arm of the Hilton brand portfolio and when I stay at a Hampton Inn, I am not expecting high-end, luxury amenities, personal services, or public spaces with artwork. I am looking for a reasonable price for the area market, a safe and clean stay, and casual but professional staff interactions. The 2 features I like about this hotel are the free self-parking and the overall cost for the local market. Almost all other hotels in and around this area (within 10 miles of LAX) charge some parking fee which this property does not. Also, the room price was not dirt cheap but was among the lowest of the other area hotels of similar comfort levels. While it is hard to not like that, I came away from my first stay here with an understanding that you get what you pay for. It is in an odd location, just off of the freeway and jammed into some open ground abutting 60 mph traffic. Just be aware that it is not really sound-proofed so freeway noise is going to be present. Also, the desk staff seems to have been called up from the bush-league. Like most hotels, guaranteed check in is at 3p. I happened to arrive early at 1:30p to an empty parking lot and a quiet lobby and thought the likelihood of me getting into a room early might be high. The desk agent did not look up at me standing at his desk until I intentionally made some noise and then instead of greeting me like a guest, he asked what I wanted as if I was interrupting him. I told him my name on the reservation and asked if I might check in early. He told me no immediately without even checking if there were rooms available. I have done this enough to know that it is sometimes helpful for the front desk to check to see if there were rooms available early and so I asked if he would check and he told me he knew that there were none. When I asked if he knew if any would be available early, he told there would not be any available until 3p and that they would text me if something opened up. I left a little annoyed because I felt like I had been blown off and I started driving away to look for somewhere to grab a late lunch. I received a text 8 min later that a room was now ready. When I got back to the hotel to ask about it, he acted like he had no idea who I was as he was checking me in. I thought it was odd when I had to ask if I could have a bottle of water which is a benefit I get for being a Diamond member. He gave me one but would not have had I not asked and I never received any acknowledgement of loyalty. I never really expect that anyway but I find it nice when a hotel staff will welcome me as a guest based on that. It just shows that they spent some time paying attention to caring about their customer base. The hotel was clean but clearly old and in need of a refresh. There is a lot of chipped paint in the public spaces. In the end, I got a bed, a parking space, did not get robbed, and did not see bed bugs. But I also got zero in terms of polite and professional service, no loyalty recognition, and no warm and fuzzy endearment to want to stay here again.