For the price you really cant complain. It's a clean, safe, hotel with complimentary water bottles…read morein the room. Downfall is the bathroom was real small. Toilet was placed in a tiny corner where you have to squeeze your hand through the side to flush because the wall hugs the toilet. There was no light in the shower area. There is free parking but very few spots so if its fully booked you likely wont get a spot. There was also a strand of hair and spots on the bed sheet. If you're on the larger size, you may not be comfortable staying here. But for $80 I would stay here again. If the price jumped up $10 I would look elsewhere.

I reserved a room for my son who was traveling to visit friends. He needed an early check in (1pm)…read morethe owner told me "that is ok to just come in book online. So my son got an uber to the motel. When he went to check in the owner was upset he paid online through booking.com he told my son he had to charge him an extra 50 for the 1pm check in and he should have paid them not online. My son had no choice not having a car and not being from LA so he paid.

The front desk people barely gave eye contact and definitely did not feel like I was greeted with a…read morewarm welcome. The complimentary breakfast is convenient. Standard omelette station, pastries, bagged scrambled eggs, pancakes, cereal, juice, and coffee. 2 complimentary drinks per person during happy hour. 2 bottles of water upon check in. 1 of 4 elevators was non functional. The fire alarm went off twice in one day. Parking is $20/night The location was pretty central to many restaurants and downtown Downey.

I'm giving 3 stars because our check in took over an hour, which was frustrating after a long day…read more The biggest issue, however, was what happened around 5:00 a.m. A man appeared to be trying to force his way into our room through the sliding glass door while I was feeding my baby. Thankfully, the upper security latch prevented him from getting inside. The staff responded and apologized, but we were never offered a different room, even though the main sliding door lock appeared to have been compromised during the incident. After that, we couldn't sleep because we no longer felt safe. I'm sharing our experience so other guests, especially families with children, are aware.

Nice and clean, well renovated. Good location for travel and life. Front desk is friendly and glad…read moreto help. Breakfast is good. I love the spacious lobby, good place to enjoy FIFA World Cup.

If I could give it negative stars I would…read more An absolutely unacceptable experience and a serious failure of basic hotel security. We paid approximately $570 for two nights and arrived from Las Vegas around 11:30 p.m. with three adults and three children, including two toddlers. One adult was recovering from ACL and meniscus surgery. The front desk gave us a working key to someone else's occupied room. We opened the door to find guests sleeping inside. If they could give us access to another guest's room, how could we feel secure in ours? They then offered us a king-bed room, let us accept it and wait approximately 20 minutes, and announced that it wasn't available either. Our paid reservation apparently meant nothing. We had already awakened our sleeping children, gotten them out of the cars, and unloaded three strollers, luggage, and belongings. We then had to load everything--and our exhausted children--back into the cars and drive to another property while our family member recovering from surgery endured increasing pain. Their supposed "sister hotel" turned out to be a motel with no suite, no breakfast, and dead bugs throughout the room. Photos are attached. Our arrival wasn't properly confirmed, and the paperwork contradicted itself about who would pay. We reached the room around 2 a.m., but our children were so unsettled by the ordeal that they did not settle back down until 4 a.m. The entire reason for this trip was my dad's meeting near the original hotel. From the replacement location, it took him two hours to get there with traffic. After putting our family through all of this, offering free parking was insulting. We are requesting a full refund, reimbursement of additional expenses, and meaningful compensation. This was exhausting, frightening, and completely unacceptable

First off i have my wife and my 2 kids with me. As soon as drive into the complex I see 2 giys…read moredrinking beer in the parking lot by the check in office. I get checked in go to our room as we're walking there's guys walking around with beer no shirt on. A few other individuals that where up to no good standing outside you know they're selling drugs. But I thought to myself it'll be fine as long as we can stay in our room. We go in the room and everything looked good until we started to go to bed. The sheets were stained and you can tell sheets had been use and not changed. The beds smelled like poop!! I immediately walked my family to the car and left. We had to sleep in our car because nothing else was available. I couldn't put my family through this. Place felt unsafe and dirty

Competitively priced and Newly renovated motel with clean rooms! Motel is conveniently located to…read morelots of restaurants and stores! Customer service here is great and they waived the cash deposit requirement for me! The front lobby is also decorated with Halloween stuff. Amenities here include: swimming pool! Complimentary WiFi! Ice and vending! The rooms come equipped with a flat screen TV! coffee maker! Refrigerator! Microwave! Luggage rack! Study desk with chair! Bedside chargers for electronic devices! Complimentary toiletries! Only downsides here are: NO laundry room! NO fitness center!

We're staying at this motel for four nights because of its proximity to the Los Angeles Convention…read moreCenter. I have little knowledge about the area. But I'd say it's not as bad as other areas of LA. I feel a moderate amount of safe. The rooms are kinda worn and could use attention but they are roomy and not as bad as I've experienced. . Every clerk I've encountered has been helpful and friendly. They do customer service right! A special shout out to HECTOR! He was always in a great mood and so helpful and kind. One (semi)complaint I do have is they advertise "light breakfast" and it's more like a light snack-just granola bars and coffee or tea. The coffee is pretty good tho and so are the granola bars. But I'd hardly call that breakfast. There's an AM/PM practically connected to the property, a Target within a block and a Sam's Club right across the street, along with other shopping and eating establishments within walking distance.

Pls pls BE AWARE that the DEPOSIT OF $200.00 you add on file. if in case u get the towels dirty of…read moredirt. They will deduct the $200 as a form of payment of damage to the property. I, myself had this experience use 2 towels (small towels) to clean the floor that I spilled water. An since the towels were dirty they kept my deposit of $200. So pls be aware NOT get the towels dirty. Always check for deposit

Not even worth $50. This place is horrendous. Arrived around 6:30am and offered to pay for an early…read morecheck in. Was greeted with hostility and looked down upon while trying to arrange a place to stay. Needed a place to stay immediately as I wasn't feeling well for the past 10 days. Tried using the refund policy I booked via the travel site, but that failed too. Receptionist seemed to defer to the travel site and wasn't keen on being accommodating. Her name is Barbara - absolutely terrible hospitality and I'd give -100000000 stars if I could.

I was visiting my family and was looking for a local hotel to rest the night. I found this hotel…read morewhile driving so I decided to try it because it looks clean for the area. Once at the reception I asked the woman at the office for a room and she said the room costs $140 with a $200 deposit. $200 deposit? Make this make sense please! I travel a lot and have never came across a hotel that asks for a $200 deposit. Is this a new thing? I decided not to rent at this place not only for the outrageous deposit but the woman at the reception needs to be trained in customer service. Thankfully I found a friendlier hotel with a decent rate and deposit. My family and friends live around this city and I made them aware of this situation so they don't make a bad decision when choosing a place to stay. I should have read the reviews before wasting my time.

Love coming here, my bf & I come here every weekend and it's always so clean, I've never seen a…read moresingle bug in any of the rooms here and the service is amazing they will always check in to make sure you're having a good stay. Definitely recommend if your looking for a good clean motel in the city of South Gate!

It's a nice mini hotel I would recommend for any one just trying to hangout with anyone:) 4 starsread more

Naaa it's alright, and I wouldn't recommend for a family night since the rooms all smell like…read moresmoke, plus we wore out for dinner and when we came back, I was carrying my two years old daughter on my arms and when I was approaching our room two females came out wearing almost no clothes and dang!! Haha my wife was almost upset, I guess lovely lady's stay here last night too lol. The rooms honestly they're super simple and bathrooms are weird as fuck since the sink is being held by wood and on the showers some of the handle knobs are kindly lose .. take pictures in case they wanna charge you extra deposit before you leave .

Check in time is 1pm and checkout time is 11am. This is an economical/budget motel for usually…read moreunder $60 but some days may actually be higher. Rooms come fitted with flat screen tv and a working microwave and mini fridge. I like the fact that it's by the main road so easy access to public transportation and 10 minutes walk from green line station. Also lots of convenience stores/corner stores nearby. The WiFi signal is sometimes strong and other times weak. The rooms are clean, but heavily disinfected which is a deal breaker for me because the heavy chemical smell interferes with my ability to breathe properly and sleep comfortably. For this reason only I am reluctant to stay here again.

I thought because it had best western in the name, this hotel would be acceptable and my standards…read morewere pretty high. I came from San Francisco area to visit a friend that lives in the LA area. First time coming down here and I wish I looked at the reviews. I regret staying here for a few reasons. I didn't feel that safe. The bolt lock on the door has a crack that cuts in half. The bathroom door frame had the safety metal plate all wonky. And the toilet paper holder kept letting go of the paper. Which was annoying. There was no microwave; which was disappointed because I couldn't heat up my nachos! For such an empty motel (says hotel but isn't good enough to be recognized as one) the place is pretty strict. No pets, no visitors, no noise, no refunds if you get kicked out (these were the rules that caught my eye). The rules might as well suck out the fun and enjoyment of everything. I was pretty bummed when i brought my friend over and the management was quick to respond. Told us he has to leave right now. What sucked was that it was his birthday and we just wanted to eat some snacks and watch some movies. Catch up and enjoy a chill night. I'm not sure if because of Covid the motel was so strict, but could they have at least given me a microwave? Or some decent soap to wash my hands. The bar of soap they throw on to the sink counter was so rough and didn't create and suds. I help the soap under water and it still didn't make suds or even clean. Feels like washing your hands with cardboard. But at least cardboard deteriorates unlike the soap they provide. The shower dispenser works. Shampoo or shower gel....... thankfully I brought my own shower supplies. Worried that the shampoo will leave a chemical burn. The room had a working bed. Working tv. Working shower and sink. So because of the basic necessities I give this place a 2. Defiantly stay her if you find a room on sale or discounted because it's not worth the regular price. I've stayed at better best western hotels and I'm sure there are better options out there. 2/10 would not come back and would not recommend.

Stayed here a few nights when visiting the DTLA area... The…read moreroom was very clean, the bed was comfortable, the room had a small fridge and a decent TV. The free wifi worked well. It's fairly close to the downtown area, right off the 710... The staff we delt with was pleasant and friendly. There are plenty dining places nearby if needed. Will definitely look at staying here again.

It's okay hotel for our one night stay. Pretty clean and decent free breakfast. Could get noisy as…read moreit's close to the main highway.

I would never stay at this Hampton Inn again. The check-in experience was extremely strange and…read moreunprofessional. The person checking me in was actually in another room (and talking to me through the open doorway), which made the entire process feel very odd and confusing. The problems continued at checkout. I specifically asked twice to make sure my company card on file was being charged, and I was assured both times that my personal credit card would not be charged. Later, I noticed a pending charge on my personal card, so I called the hotel to confirm that it was only a temporary authorization. I was again told that it was temporary. Unfortunately, the charge has now posted to my personal credit card statement. Between the bizarre check-in process and the mishandling of the payment, this was a very frustrating experience. I expect a hotel to get basic things like check-in and billing right, especially after a guest has specifically confirmed the payment method multiple times. I would not recommend this hotel, and I will never stay here again.