Dr. Hungerford was recommended to me by several people. I was so beyond disappointed in her…read more I just moved here and have tried to find a reputable OBGYN. I tried two different clinics, each with their own horror story, I had yet to actually see a doctor. I made my appointment about a month out. I had requested the first appointment of the day, but was advised that those were booked out far in advance. Bummer. The next day the clinic called me to reschedule - and low and behold I could get the first appointment. So, the day before the day, I was called like normal to be reminded of my appointment and could I please arrive early. No problem. I get there at 7:15. They take me back for my weight, blood pressure, etc. They take me to the room and advise me to stay dressed because since I am a new patient the doctor will want to talk to me first. No problem. I it now 7:40 or so. I wait. And, wait. a little after 8:00 the nurse that took my vitals advises me that the doctor "is on her way" and that it should be only a few more minutes. No problem. Now, it is 8:15, no doctor. The nurse comes back again, and "the doctor is on her way, she is very sorry that she is stuck in traffic". I'm thinking, "well, you live in Chicago, you know about Chicago's traffic, you should have planned for this". But, okay, no problem. So I sit. And sit. And sit. Now it's 8:55 and no doctor. No check in since the last check in, and by now I'm livid. I have been sitting there for an hour waiting. All I could think of is why in the hell didn't this doctor say that she was going to be too late and reschedule me instead of making me wait? Or, why doesn't the clinic have another doctor that is there come in and help me? Neither of which happens. So, I leave the room, and walk around trying to find someone to find out where in the hell this doctor is! And, I'm met with the same excuse, "the doctor is on her way". I asked for an appointment the same day - specifically I asked for an appointment an hour after the doctor's last appoointment to see how she likes to wait around for her patients. Livid doesn't begin to describe tmy anger at that time. I went back to the room to calm down a bit and another doctor (finally!) comes in to apologize and offers to conduct the physical. At this point, I cannot because I had already spent the amount of time that I had allotted waiting for the doctor to show up! This doctor never apologized to me. Never called to offer an apology, an explanation. I cannot believe that she was recommended to me! I understand that this was a one-time event for her, but this was my introduction to her, and it left more than a sour taste in my mouth. I would NEVER go back to this doctor again. Unprofessional. Very unprofessional.

I was recommended to Dr. Hungerford by a good friend. She is friendly, knowledgable, experienced…read moreand caring . She takes her time to explain to me about the issues and works with me, gives me different options for my syndromes. I would highly recommend her.

If you have somewhat complicated medical issue avoid this doctor. Several years ago I came to her…read moreoffice reading all the wonderful reviews. I explained what was going on with me. Instead of listening and thinking outside the box, Dr. Ruda prescribed me antidepressants. I told her I was not depressed, but she did not want to listen. It turned out I had POTS! I am glad I found a doctor who was willing to listen and referred me to the specialist. It was NOT Dr. Ruda!

9 years later and she is still the most amazing physician! Her appointments are thorough. She makes…read moresure to address every possible mental and physical concern you could be having. Dr. Ruda goes above and beyond the level of care of most physicians! I am so lucky to have her as my Primary.

Went in for a regular physical and received extra charges from the lab and consult charges. Normal…read morephysical questions like how are you feeling and then added charges for consult??

The last thing I needed when I was feeling ill was poor bedside manner from Dr. Cromwell. I was…read moreforced to see Dr. Cromwell when my regular doctor was fully booked. Whatever, I needed to see someone for my cold-like symptoms. Everything was going fine until Dr. C asked me if I was worried or concerned about H1N1. Working at an organization filled with public health advocates and nurses and knowing that I appropriately wash my hands, I replied, "Not really..." before I could continue to list my reasons why I didn't really feel overly worried, Dr. C very defensively asked me, "Well why not???" I replied, "Well, I work at ___..." and could not even finish my explanation before this woman very smugly replied, "Well I don't know how you saying that is supposed to explain to me why you're not concerned about H1N1!" Everything went downhill from there as I was basically fed scare tactics by this doctor who must have thought I was being nonchalant about the dangers of H1N1. Despite not having a fever, I was then basically told, "Well you might have it." In the end, she never treated me for it or provided me with that diagnosis, so go figure. Never again will I see this doctor and if you're looking for a doctor that has even an ounce of bedside manner, I wouldn't recommend you see her either. I get better treatment when I go to Take Care Clinics at Walgreen's.

I have been seeing Dr. James Arons for almost 30 years and his son Dr. Maxwell Arons for a little…read moreover a year. They are both kind, attentive, and willing to spend the time needed to answer my questions and understand my concerns. I offer my recommendation without hesitation to both of these kind men.

Terrible staff, they were so rude and obnoxious. Since he moved, it's so much better.read more

Great, great, great doc. And you need one you can trust for those girlie issues. Appointments…read moretake forever to get and are always late. But she's worth it and I think this is a trend among OB docs. Her mom and her share an office suite. It's really cute to see them walking around the hospital together :)

I wish I'd been wiser about picking an OBGYN. I wish I'd know I was pregnant a lot sooner, leaving…read moreme with more time to pick a wise, caring, and knowledgable person who tried to impart that same knowledge onto me. I wish this person hadn't made me so aware at the lack of concern some doctors have for patients they deem ignorant and of poor backgrounds. From day ONE this OBGYN made sure to make this experience a stressful one. From day ONE she was already writing me down for a c-section. I kept attending every appointment and making sure I did as I was told so that my child was healthy and to avoid a c-section she seemed bent on making me feel that I'd needed. I kept every appointment until the last month, when her staff made appointments FOR ME that I couldn't make because they were MADE FOR ME on times and days I had NO ONE to take me. I was rudely told that I had to accommodate the doctor's availability, as if my time meant nothing. On the last month, the staff and doctor HOUNDED me to attend an appointment I never made. They kept saying that I was missing appointments and that it was imperative that I make it. I only rescheduled that last appointment I NEVER MADE, and it was only because the doctor told me flat out, that if I didn't make it, I'd have a stillborn. That cut deep, especially since this doctor was aware that, when I was 17, I did have a stillborn son. There was absolutely NO REASON to use this scare tactic on me! All throughout my pregnancy my child and I were completely healthy. All tests and ultrasounds pointed out at health and everything going according to plan. There was absolutely NO REASON to tell me anything of the sort. I ended up getting so stressed out from this harassment that day, that my fiance and daughter ended up calling paramedics because I couldn't eat and my sugar dropped, making me feel ill. I became so stressed out thinking the worst, that I ended up going to the E.R. on New Year's Eve because her nasty words echoed in my head. I began fearing that this child would die. I went to the E.R. and was given a clean bill of health that day. My child and I were great, and I would be able to give birth vaginally. I felt better after that, and I decided not to go back, but the harassment persisted. I later found out that the reason she found it IMPERATIVE for me to attend the date THEY WANTED, was because the good doctor had vacation days on the week after it was imperative I go. I'd like to know why it was never imperative for this doctor to take my calls of questions and concerns, instead of ALWAYS telling me to go to the E.R if Iwas so worried? I'd love to know why I had to go without real care for the two months she was dealing with her own personal problems? I know that everyone has life events which can hinder their ability to give their work 100%, but I was never given options to see a colleague or a standby when she was unavailable at her office. I had a life growing inside of me, and I was responsible for that life. If anyone reading this is wondering why I didn't switch doctors, I'd like to add that I TRIED. I asked for my medical records but was told that they could ONLY be released to the next doctor I decided to see. I was told that my records couldn't be released to me, and because I wasn't aware of the law, I believed it! I stuck to this awful person out of ignorance, and she and her staff took advantage of that ignorance. It wasn't until AFTER I was made aware of the law preventing my medical records from being held hostage by manipulative doctors and staff that the persistent calls and feigned concern began. I told them that it was illegal for them to have denied me my records, and they claimed they were just "following protocol". I was never made aware of any protocol, only TOLD that I couldn't have them. During this call, the person in the office got so irritated that she began screaming at me, telling me I was getting defensive, when clearly it was her having the issues. I had multiple people witness this call, and even recorded part of it. Needless to say, I refused any further contact with any of these people. I knew that in order to be given okay care, I had to become my own health advocate, so I decided to give birth somewhere I thought might have a better outcome than the one I thought I'd have under that type of "care". I was wrong, but one can't always have it their way. This year, the medical community did it's job on opening my eyes to just how shady medical care can be if you're not paying close attention and informing yourself. Through their lack of concern and misuse of degrees and titles, they pushed me onto my possible career path. Thank you! Thank you for sucking so much that you moved me toward becoming informed and also to helping women to never having to go through what I went through this year.

We're incredibly grateful to Dr. Shashoua who gave us the BEST care in the world. Dr. Shashoua…read moreblessed us with the greatest gift by performing a Myomectomy to remove my massive uterine fibroids with no complications. The successful surgery has given me the chance to still fulfill my dream of being a Mother, which is the greatest gift one could ever give. Another Doctor in Wisconsin attempted to perform a Myomectomy and failed, telling me I would need a Hysterectomy because of the size of my uterine fibroids and the location of the fibroids. This Doctor also told me it wasn't worth getting a second opinion because nobody in the world would be able to remove my massive fibroids and was confident I would need a Hysterectomy. These massive fibroids were not only causing me infertility issues, but causing me major problems and living with them was unbearable. This Doctor was proven WRONG the day I walked into Dr. Shashoua's office to get a second opinion. Dr. Shashoua is brilliant and a gifted surgeon who performed what I was told was the IMPOSSIBLE. From the moment my husband and I met him he made us feel so comfortable and you can see how much he genuinely cares. He's so compassionate and explained everything in terms we understood. Dr. Shashoua is very knowledgeable about uterine fibroids and his confidence in his work made me relaxed and at ease going into surgery. He was attentive to my needs every step of the process and was there after surgery to check up on me. We traveled from Wisconsin to see Dr. Shashoua and his team treated us with excellent care. Traveling from out of state, the surgery and scheduling of the surgery was easy to navigate with the support of his team. This surgery was LIFE CHANGING and I'm recovering well. We're so blessed we found Dr. Shashoua and we would highly recommend him. If you're reading this and suffering from uterine fibroids and want to get your life back, do not hesitate for one moment, call and make an appointment. Dr. Shashoua is a true miracle worker.

This began when I was 39 years old. I told my family Doctor I was ready to start having kids in…read moreSeptember 2014. Numerous appointments were made with family Doctor, OBGYN, and asthma specialist. They started running CT scans, chest x-rays, PAP, internal scans, mammogram, breathing and blood test. The diagnosis for November was Fibroids, low iron, and node in right breast. By the time I took my mammogram in December the node had disappeared. My OBGYN reached me a pamphlet, told me to educate myself on all of the possible procedures and technology available. My OBGYN told me to research online for a specialist and choose someone that was on the cutting edge of technology and leading their field. Then provide him with a name and if everything checked out he would give me a referral. This would give me the best chance and future to have children. The items listed above are what led me to a great doctor. I would like to start by saying I travelled across the state of Illinois to see Doctor Abraham Shashoua. By the time I met Dr. Shashoua I was in severe pain and panic. Dr. Shashoua ran his own test and found 7 fibroids. Two were inside the uterus and the rest were on the outside. Dr. Shashoua was able to give me the reassurance that I needed. In 18 years Dr. Shashoua has only had to do 1 unscheduled hysterectomy. Dr. Shashoua and his team performed the surgery within 3 hours and removed a little over 14 lbs in fibroids. *See attachment Dr. Shashoua is great at putting his patients at ease as well as fostering communication and development with his team. When it comes to going above and beyond, Dr. Shashoua did that for me. (After receiving my records he even ordered another chest x-ray to make sure everything was clear) I feel blessed to have him as my Doctor.

Went in for an annual physical. I'm healthy, had no complaints, just a normal blood test to make…read moresure things were good. I got billed twice. I called my insurance first. They were surprised I got billed because things weren't sorted, however, they did say I got billed for two visits on the same day. I thought that was a mistake, called Dr. Roystons office and they were like, if you had ANY complaints, that would fall into a second visit. I said, no, I literally had no complaints. Last year I had a problem with my neck, so maybe she just pulled over last years billing? Nope, she billed me for conditions she's not even managing. In my notes, it literally says managed by other physicians. I went in to speak with Chris Fuqua, he said he couldn't do anything, but because she put those diagnosis in, it's a separate visit. I was like, so I'm not suppose to inform her of my conditions other doctors are managing? Isn't that important for your PCP to know your health HISTORY? He basically was like, I cannot say anything. His silence spoke volumes. Not to mention, I was telling Dr. Royston during my visit that I would prefer vitamin B12 shots over her recommended vitamin B12 pills because I struggle with taking them and she was like... no. I was like, why? She said, the pills work, if it didn't work, then you can do a shot. I spoke to someone and they were like, you can go to minute clinic and it cost less to get a B12 shot then go through insurance anyway. She was dismissive and she's billing for conditions she literally is not treating. Just beware.... You will get charged for your medical HISTORY when speaking with her.

Dr. Royston has been my doctor for 18 years, and I very highly recommend her. She is excellent…read morewhen it comes to any diagnosis but especially anything sinus or ear, nose, and throat related. I used to have ongoing sinus infections or chest congestion after colds I couldn't shake, and she always took it seriously and had quick and helpful remedies. In my past experience, most doctors shrugged those symptoms off or were at a loss for solutions. She is also great for preventive care. I recommended her to a coworker. Upon seeing her for just a routine visit, Dr. Royston immediately noticed a troubling skin lesion and correctly diagnosed my coworker with skin cancer. With me, I always feel like she is on the case looking to prevent future issues: getting my oversized thyroid checked out for possible cancer, listening to my complaints about swollen hands and getting me tested for rheumatoid arthritis, checking to make sure I am scheduled for a colonoscopy given my age. She delves into family medical history, and she asks about my exercise routine (or lack of). I just had my annual physical with her and came in with 8 written questions, thinking she would never have the time for all of them. It is Northwestern, and regardless of which department you are seeing, at some point you may feel like it's a bit of a factory pushing people in and out. But she had time for all 8 questions, and I'm glad I asked. Some of her answers were surprising and in a good way. The office is also very efficient. I've never had to wait to get in. I actually got there early last time, and Dr. Royston saw me right away. Even though it is downtown, the practice feels like a family practice. I noticed I've been seeing the same nurse there for over 10 years. The nurses have given me good tips, like after a flu shot, and I've never had a painful blood draw in their labs. I can't recommend this practice highly enough. There may be a time or two when you feel like things are going quickly, but then just let the nurse or Dr. Royston know you have more questions. They will listen.

I think I found the best internist, EVER. Setting up an appointment was a breeze - the…read morereceptionist, Angie, is a sweetheart, and she was able to squeeze me in when luckily there was a cancellation. The office is located off of St. Clair in the Northwestern Memorial building (and there is validated parking available); the office is very cute, clean, and modern, and I waited less than 10 minutes after my scheduled time (which is pretty much unheard of; the receptionist also apologized which I thought was ridiculous!). I filled out basic medical history and such on their patient portal beforehand, which I thought was quite convenient and makes things more efficient. I was really excited with all the raving reviews on not only on Yelp, but on other health websites that rated Dr. O'Mara. When the doc walked in, she was extremely nice, very knowledgeable, straightforward, a great listener, gentle, professional, and very informative. She listened to all of my health issues as well as my thoughts and opinions, and basically gave me a plan of action. She took her time with me, asking questions, and the whole time, I was not felt rushed! The best thing is that she was very genuine and I was extremely comfortable, being a new patient with all these high expectations! There is a lab on-site, and the phlebotomist, Lauren P., was so sweet and kind, and drawing blood was not at all uncomfortable (considering I have a very low threshold of pain and am such a pansy!). Dr. O'Mara and everyone on staff seems to be extremely detail-oriented and organized (which I absolutely love). The high ratings on the doc do not do her justice - she really is AWESOME. I have a follow-up next week am actually looking forward to a doctor's appointment - isn't that crazy?! I am looking forward in being Dr. O'Mara's patient for years to come! +ask for Angie, the receptionist :D +Dr. O'Mara = AWESOME +limited parking (park at garage)

I wish I could give Dr. O'Mara higher praise than 5 stars. I have recommended friends and…read morecoworkers alike, and now I recommend her to you. Dr. O'Mara's office is a clean, modern one-physician practice. She exhibits all of the professionalism and knowledge I have come to expect and appreciate from Northwestern practitioners and affiliates. I was randomly assigned to her through Northwestern's physician referral practice after I suffered a serious medical event and I was shocked by how great my experiences with her have been. My initial consultation was in her office, where she interviewed me about all of my health concerns, family history, and really took the time to get to know both me as a person and my health issues. Despite a relatively complicated health history, Dr. O'Mara has gone above and beyond. She takes the time to research issues about my medicine and listens to my questions, no matter how silly they may seem to me, in a non judgmental environment. She has followed up on problems or before procedures through phone calls about things I, at times, hadn't even thought about. She is always eager to explain these things to me. She truly cares about her patient's well being and happiness -- even following up on what I thought about places she had sent me for a referral. In short, I have never received this level of care with any doctor before. Her assistant, Angie, is also very nice and helpful. To top it off, it's extremely easy to make appointments here, and Dr. O'Mara keeps an electronic portal where you can ask her questions, view your test results quickly, and access other features from your visits. If you need a new internal medicine doctor, visit Dr. O'Mara.