Bad service & looks like insecured staffs etc., it was an important event for us but wasted onlyread more

Complaint Against Buffet 101 Glorietta 2 (Dine at your own risk)…read more This is to share our very disappointing experience at Buffet 101 Glorietta 2 during our family gathering on December 26, 2025 (lunch, 11:30 AM - 3:30PM). We were a group of 28 pax, celebrating our Christmas party, our late grandmother's death anniversary, December birthday celebrators, and a family reunion. Unfortunately, what was supposed to be a joyful occasion turned into a frustrating and disrespectful experience due to the following: 1. Reservation Issue * We reserved the function room as early as November 11, 2025, with a 50% downpayment as required. * Prior to payment, my sister personally visited on Nov 10 and was ushered by 2 staff members to the function room. I also rechecked the venue the next day before making the payment. * I even received a call on Dec 25th to confirm our reservation in the function room. * Despite these, upon arrival on Dec 26, the receptionist claimed our reservation had no endorsement for the function room. We had to explain and insist, and only after waiting 10-15 minutes were we accommodated--because another group was already occupying the room we reserved. 2. Food Quality * While advertised as "unlimited refill," several food stations were incomplete. * Items like pork belly were served cold, and some stations had missing dishes, which was disappointing for a buffet of this caliber. 3. Birthday Presentation Mismanagement * Around 1:30-2 PM, staff offered the customary birthday sing-and-dance for our three celebrators. We agreed, expecting it to happen promptly. * Instead, staff delayed, setting up equipment but never performing. This wasted our scheduled time for parlor games, forcing us to cancel the presentation altogether. 4. Food Restock Cut-Off * At 2:30 PM, staff informed us that food restocking would end at 2:45 PM. We acknowledged this and thanked the member who informed us. * At 2:40 PM, I settled the remaining balance and even gave a tip--something I regretted after what happened next. 5. The Blackout Incident * At 3:10 PM., the lights in our function room were "unintentionally" turned off. Not for a second, but for several minutes. One by one, we went outside. * Only our room was affected, creating chaos as family members scrambled to gather belongings using phone flashlights. * Adding insult to injury, my brother lost ₱500, during the blackout. 6. Poor Handling & Lack of Compensation * Some of the relatives confronted the staff and manager in the lobby. The staff member/cashier responsible admitted it was "unintentional". The manager kept on repeating the same explanation as the cashier's, who switched off the lights, but never offered even a single good resolution. It seemed to us that he offered the staff member as the bait. They apologized, but the apology felt insincere. * When asked about compensation, the manager and staff fell silent. No courtesy check was done before switching off the lights, and no concrete resolution was offered. Additionally, no proper channels are available for such incidents except for platforms such as their Facebook page, Google Reviews, and TripAdvisor. * We remained diplomatic and respectful, with no cussing, but the lack of accountability was unacceptable! This experience left our entire family frustrated, disrespected, and disappointed. What should have been a day of celebration was ruined by poor management, lack of professionalism, and negligence. We sincerely hope Buffet 101 Glorietta 2 takes this as a lesson to improve customer service, reservation handling, food quality, and staff accountability. Families come to your establishment to celebrate milestones--please ensure they leave with happy memories, not frustration. And as I told your staff members that day: "If you were in our shoes, having fun and celebrating with your family members, how would you feel if the lights were suddenly turned off without warning? How would that make you feel?"

Circles Event Café -- a buffet experience that spoiled me (in the best way)…read more I had a true five-star experience at Circles Event Café inside the Makati Shangri-La, and I don't say that lightly. The experience was so consistently excellent that I ate here five days in a row--something I've never done at any other restaurant. Dinner was outstanding. I tried a wide variety of sushi (fresh, well-balanced, and properly chilled), carved beef roast that was tender and flavorful, and tandoori fish and chicken that were perfectly spiced--aromatic, moist, and clearly handled by cooks who know what they're doing. This wasn't "buffet good"; it was legitimately good food that just happened to be part of a buffet. The dessert and fruit options were just as impressive. The gelato was smooth and rich, and the dragon fruit was so fresh and abundant that I kept going back for more--clean, bright, and refreshing after a heavy plate. Breakfast deserves its own mention. I ate a mountain of crispy bacon paired with an equal amount of perfectly cooked sunny-side-up eggs, plus potatoes. Everything was hot, replenished constantly, and cooked exactly how you'd want it--simple food executed flawlessly. What truly sets Circles apart, though, is the service. This is hands-down the best customer service I've ever experienced at a buffet. The staff are attentive without hovering, genuinely warm, and incredibly efficient. Plates disappear quickly, drinks are refilled without asking, and every interaction feels polished yet sincere. The ambience matches the food and service--elegant, calm, and upscale without feeling stuffy. It's the kind of place where you can relax and enjoy the experience, whether you're there for a long dinner or starting your day with breakfast. Bottom line: Circles Event Café isn't just a hotel buffet--it's a world-class dining experience. If you're in Makati and want variety, quality, and exceptional service all in one place, this is absolutely worth it. I'd go back again without hesitation.

Good spread for the NY dinner! Not too many diners, a good…read morebreak from the cramped restos prior to the NY. Chef assigned to prepare PadThai should improve on the Thai taste and garnishing, the dish I had was like a regular pancit except for the glass noodles :(.

Escolta at The Peninsula Manila: Buffet Review by Tina…read more I recently tried Escolta, the buffet restaurant inside The Peninsula Manila. It's positioned as a Filipino buffet, but the selection felt more international with random touches. What's on the buffet: * Filipino dishes: mahi-mahi, grilled seafood, classic viands * Japanese corner: sushi, maki, katsudon * Grill station: you can ask them to grill seafood or meat * Carving station: they serve lamb and other roasts * Desserts: wide selection of native delicacies like maja blanca, plus sorbets and ice cream (even soba ice cream) * Bread and cheese are also available, but nothing stood out Price: * I couldn't confirm the exact buffet rate, but it's somewhere around ₱3,500-₱4,500 per head. You can check their current rates online or via the hotel concierge. Ambience and service: * Elegant hotel setting as expected * Staff are very attentive and polite * Quiet, well-maintained dining space, not too crowded when I went My verdict: * The variety felt a bit confused. It says Filipino buffet, but the highlight was the Japanese and grill stations * Food was decent, but not something I'd personally pay over ₱4,000 for * Would I go back? Only if I'm treated or attending a special occasion * For the price, there are better buffet experiences in Manila (Circles in Shang mkt , The Alley at Conrad, or even Nobu brunch)

The best hotel breakfast buffet there is! Filipino selection is of course the most extensive-- with…read moresilog combinations with daing na bangus, dilis, beef longanisa, pork longanisa, tapa, and with the usual pairing of salted egg, tomatoes, steamed okra, Fried talong, atchara, spiced vinegar. Then an arroz caldo bar, mami noodles complete with fixings, taho straight from the aluminum container (I got a big kick out of serving myself using manongs tools --IyKyk!) Pandesal, ube, Spanish breads, tropical fruits! And then there are Chinese, Japanese, American, Mediterranean selections too. I don't know how one fits all these goodies in one human tummy! My words don't do it justice. Stay and satisfy your breakfast cravings right here!

My review is based on their Breakfast Buffet. Breakfast…read moreBuffet : 6:15am - 10:30am Price : around 1,600+ pesos (around $27-$28) 5 stars all around! If I remember correctly, we ate there twice both days 2/16 & 2/17 and it was wonderful. We loved the first time we had breakfast there and came back the next morning before we had to fly out to Boracay. I've been to a lot of breakfast buffets in the US and both the food quality and service from the employees working here can't even compare. Kate (Katie?) and Mono were on top of everything and seem to know right away if we needed any assistance of any question. I merely stood by the egg station for a few seconds waiting to be helped and Mono saw me, walked over right away and got someone to help me from over the counter so I wouldn't have to wait long. Lots of warm smiles and the employees working during the times we dined. They seem to have the genuine drive and initiative to make sure every guest is taken care of and antennas are raised to help guests at a moments notice. Food quality was also high for a buffet. With some vegetables sourced from Baguio, several selections of freshly juiced fruits/vegetables and quality sourced ingredients from all over Philippines. It was not your usual breakfast buffet spread. I would not hesitate to dine there again for breakfast and would want to try their lunch/dinner buffet if the experience will still be the same. Clean, 5-star service and food quality, it's def one of my top picks for breakfast.

A nice restaurant on the second floor at the Grand Hyatt Manila hotel with great service…read more Delicious breakfast with many options - Chinese, Japanese, Korean, Indian, southeast Asian, grill, and pasta stations. Fresh fruit & pastries and flaky butter croissants each morning.

Dedicating a whole hotel buffet spread to Filipino food, while nationalistic, is a bad thing to do…read more I'm not saying that our cuisine is inferior, but that if you're going to look at it value wise, it doesn't really become at par with other hotels. Hotel Intercon's Café Jeepney is proud to offer almost exclusively Filipino food, but it just pales in comparison to other hotel buffets. For instance, let's compare it to Sofitel's Spiral, which has more than ten. Intercon's on the other hand, has the Filipino one, and a dash of dimsum and sashimi. Admittedly Spiral is in the far side of the spectrum, but my point stands. You really want to like them because it's nationalistic and extremely ambitious. But if you can get (almost) the same food at Kamay Kainan for less than a third of the price, then something's gotta give. For the money you're paying, it's just not worth it.

Longest buffet line I have ever seen. The ambiance is…read moreperfect. Service is great and the food is amazing There is food for everyone from Pizza, pasta, lechon, prime rib, traditional Filipino food and many desserts to select from. The price is even better. Definitely will be back when I come back to the Philippines

Lots of food choices. Courteous and accommodating staff. It was a good place to celebrate Mother's…read moreDay.

I enjoyed about 90% of the food I've tasted. Meats are good and the seafood choices are more…read moreinteresting if they're spiced up. I enjoyed the maki and tempura but the tuna and salmon sashimi didn't look or taste as fresh as they usually are elsewhere. The pink beverage was good because of the lychee and the blue one for the lemonade. The dine-in space is fine. Expect waiting in line during lunch and dinner. Refill time for tempura and salmon sashimi are the most challenged. (Oct 2017)

This place used to be my fave. Before I migrate to the US. I am very very disappointed I came in…read morehere w my cousins no joke their food is mediocre. Why will you guys serve us a food that's not even enough for people really ?????? The shrimp tempura was out and they never refill it. In short this is not a buffet there's only 3 kinds of entree and some bbq ??? The halo halo is gross and they are hiding the leche flan hoe could you guys be still on business we paid and we're not satisfied knowing you guys are on greenbelt 3 really ??? Don't think people don't pay attention guys thr fruits are only 2 kinds ?? This is a buffet ??

Ordered room service from Alfred Restaurant while staying at The Makati Diamond Residences and…read morereally had an enjoyable experience. Ceasars salad with chicken was perfectly seasoned and dressed, Crabmeat and Uni pasta was so flavorful with a touch of just enough spiciness and the triple mushrooms soup with truffle foam is to die for. I was disappointed to learn that they took the Pinakbet paella with Crispy Bagnet from their menu. The staff was very professional and helpful

From the owner: Starters Triple Mushroom Soup with Truffle Foam…read morePortabello Mushroom Salad on Parmigiano Basket Croquettas Two Ways: Shrimp and Cheese, Mussels Mains US Angus and Honey-Cured Bacon Burger with Truffle Fries Carbonara alla Alfred Baked Lapu-Lapu Fillet, Scallops with Seasonal Vegetables and Marble Potatoes Miso-Rubbed US Angus Sirloin with Seasonal Vegetables and French Fries Dessert Supermoist Chocolate Ice Cream Cheesecake Ice Cream

Food was amazing! Stayed at City Grand 9.27 - 10.2 2024, and loved eating here at Spice Cafe. I…read morewanted to give a special shout out to Rika, waitress at Spice Cafe. She did an amazing job! Anticipates customer's needs and is very attentive. Next time I come out I will be eating here again. Rika, you're amazing!

It was ok. The price was a bit high for the food they served. I wish they had more selection.read more

Can't believe this place hasn't had a review yet! It's been here for a while. Maybe because this…read morelocation is difficult to find. It's located on the second floor. Above kabisera. Near Starbucks and pancake house. This place is always crowded, I think because the price is very adorable and the food is slightly better than a normal yakimix, this is a yakimix prime! But still for the price of dinner 800 pesos there is better quality food out there where you can get full. I'd recommend lunch which is more affordable. The beer here tastes super watered down! The katsu is way too salty, sushi does not taste fresh. But for a 500 peso lunch if you're really really hungry then I guess this place will do, but if you have a little more budget then I recommend going to NIU buffet in SM aura. Slightly more pricey at NIU but more bang for your buck

One of the buffets to try in BGC. Good selection of Maki. Unlimited drinks including beer…read more Search for a good table with proper ventilation, it can get hotter especially when you start with grilling. Advisable to reserve before going, though staff will really try to accommodate if you don't have reservation.