They give a quote and then 3 days later after they have the shipment increase the price over 15%…read moreonce they have the shipment and there's nothing the customer can do.

After calling customer service, we told them our delivery guys wouldn't be there until 4 pm to 5 pm…read morebecause we are 3 hours away, which the customer service said was fine. This turned out not to be the case because when our delivery guys arrived at 430 or so, they said they closed the shipping side for outgoing and incoming shipping at 3 p.m. Not only was the staff there rude to our delivery men, but now we have to plan a new trip down to Miami.

I have been shipping to Jamaica for the last 20 years. I had never used them before. Customer…read moreservice was basic at best. However the worst part was that they stole quite a few items from my shipments. I will never ship with these people again

they had made great improvements on their customer service…read more I have been doing business with them for Avery long Time

This place has everything you need -- from a wide variety of shipping and packing supplies to…read moreconvenient box truck rentals for moving. The staff is amazing: super friendly, helpful, and professional. They also offer notary services, which is a great bonus. Everything runs efficiently whether you're mailing a package, picking up supplies, or getting ready for a move, this location makes it easy. I highly recommend checking them out for all your shipping and packing needs!

Quick and efficient don't have to wait to long usually Customer service is good ! Thank youread more

If I could give a minus 10 that's what I would give. Initial claim by Delivery Driver that he could…read moregain access to the community when they did not call cell number provided - while I was home at the time. 2nd delivery attempt, delivered to the wrong apt with photo proof -- my apt. is within a hallway, this photo had not only stairs but the sun to go with it!!!! Lazy and incompetent in reading clearly marked Apt. numbers!

Their service has gotten beyond bad. Last week my tomato plants were not delivered "business was…read moreclosed". Address is not a business; it is a residence. Today my overnight air delivery arrived at the local depot this morning, was listed for delivery, 10 minutes later was rescheduled due to bad weather. The bad weather is 72 and sunny, not a cloud in the sky. I just got off the phone with UPS and they have no explanation. (I live less than 10 minutes from UPS depot)

Have gone to this location many times and the black lady Karen has been helpful in the past. Today…read moreshe must have woken up on the wrong side of the bed as I asked for a piece of tape for my package cause in the past she has taped my boxes when doing returns etc. she said you can go home and tape it or buy tape. Not sure if she was being racists or not !

I had 3 shipments scheduled for delivery on Friday, November 21,2025…read more Three tracking numbers were all scheduled for delivery between 12pm and 4pm. They did not arrive until after 6:30pm. Okay, shit happens, so I let it slide and gave the drivers a couple of Gatorades. Obviously, they were behind because two trucks arrived and then shifted packages from one to the other. Round 2 I was expecting 2 shipments on Monday, 11/24/2025. I received two emails at 7:15am that my shipments for Monday, November 24,2025, were out for delivery, with a time frame of 4pm to 6pm. Tracking numbers are for merchandise over $1000. At 12:22PM, on Monday, I received updated emails that the shipments were rescheduled for Tuesday, 12pm to 4pm. Okay, not a problem. I had plans for the day but I cancelled them to be here when the packages arrived. At 8:34am, Tuesday, I received two emails that the shipments were out for delivery. Scheduled time 12pm to 4pm. Perfect! And NOW I SIT AND WAIT. It is 7:39pm and there is no delivery. I called the automated system and found that the shipment has not reached the destination warehouse. Hmmm.... I called the customer service number, bypassed the automated response system, to get a live associate. She was no help, so I asked for a supervisor. I spoke to Jocelyn A., who was useless as well. She told me that the shipment was loaded on a truck today, but there was no route for the delivery. She THINKS it will be here tomorrow. She couldn't give me a time or any compensation for the inconvenience. When I asked her for her supervisor, she replied, "There is no one else". Everyone has a supervisor, be it another executive or shareholders. FedEx conceals the emails of their corporate officers. I can see why. They must be inundated with complaints from angry customers.

Excellent experience ! Knowledgeable and detailed, Hannah was awesome and so helpful!! Thank you!!read more

I was being very I was being treated very poorly by other UPSes and they were not giving me any…read moreinformation and they were being very deceptive and these UPS workers were amazing. Helped me about my package helped me find my package and did everything they could help me out, not only that they had a pleasant attitude and Seem to be great people. They had two I'm not sure if one of them was male but in the front and they were very kind. I really enjoyed my experience here. They were extremely helpful and amazing.

Wonderful small business! Always helpful and knowledgeable. Would always recommend this business!!read more

most polite helpful young man that works there!!!! Quick and…read morethorough full service! Competitive pricing Offers mamy services

I love going here. They are wonderful! They are my go to for all mailing, packing and notary…read morenerds. So convenient! Samantha the manager works so hard !

Excellent communication and impeccable service…read more Excellent communication and prompt responses from Mr. Rod. Pickup service for my precious ceramics at the Palm Beach Modern Auction, professional packaging and UPS shipping to Italy at a very competitive price! An excellent experience. I will definitely use PAK MAIL US352 in the future and recommend them to anyone looking for a serious and reliable shipper. Nicola - Italy

Apparently, one can do a lot more than shop for office supplies at Staples these days! Party City…read morehas paired up so purchasing balloons and piñatas at Staples is feasible. Amazon returns can also be made here. Chances are there were other opportunities I missed because I was so busy taking it all in. I hadn't entered a Staples store in years. I was processing my Amazon return in the app as I was leaving the eye doctor and Staples came up as an option. Conveniently, they're located in the same plaza. The young gentleman who assisted me was on his game but not at all a conversationalist. And that's okay because I was able to get in and out and I value this.

Needed two large same day custom print job done. The manager and his staff in the print shop were…read moreprofessional and top tier. They patiently addressed all my questions and concerns. They worked with me to ensure the products were correct. We received tons of compliments on the quality. At first I thought the cost was high but once I got the finished products, it was well worth it.

The UPS rep did not ask for my phone number to get clients address, they only asked for zip code…read moreand area, even after I told them the address is in the system. The rep did not measure the package and told me the price is $27 to ship. I ship regularly and it normal is about $16. So I left with my package and shipped from UPS at PGA blvd for $15 and change. PLEASE hire people that can do the job!

Always friendly and easy to return Amazon items. Very convenient location in excellent service.read more