My experience with Vivian was fantastic! She is courteous, friendly and professional. She is a…read morerare find in customer service these days. I worked with her twice. The first time I had my daughter with me and when we were leaving I said to my daughter "Wow!, that lady should be running her own business training people in customer service etiquette!" I think she is amazing. My daughter thought she was an angel. I've been back and forth to my unit several times and my daughter kept looking for Vivian's car. It was not there. My daughter was convinced she was angel! Until I had to open up another unit and she was there! I was so glad to pull up and see Vivian's car! Unfortunately my daughter was not with me. I was selling my house and buying a new one in just a few more days and was stressed and pressed for time but immediately felt peace because I knew she is good at her job and I was not going to take on any added stress for incompetence. What an amazing person! If you ever meet her and I hope you do, she will always have a positive attitude and a positive feeling toward you! Thank you Vivian!

DWAYNE......Prob one of the best customer service reps around! Very helpful....friendly &…read morepersonable! Top Notch Service & facility! I definitely would recommend Public Storage! Christine B

I reached out to Troy a month and half Before moving to be…read moreable to shop around and plan accordingly. We went back and forth talking several times. He asked what furniture and when I told him 1 bedroom set, 1 tv, 2 tv stands (like teacher used in middle school to roll the tv in to class) possible table and maybe another item or 2 as I was trying to move most myself so I didn't pay an arm and a leg. He asked if I had a mirror with my bedroom set, and how many boxes . I told them yes to the mirror but no to the boxes, again, saying anything I could move myself I would. He told me he was just trying to figure out how long it would take as it was based by the hour. He then did the math in his head and said it should take about 2.5 hours let's round it up to three just in case and gave me a quote of $450 equaling to 150 an hour. So if I added more things and it took more time, I would know how much more I would also have to pay. The day came the movers came two hours exactly just to get everything in the truck. 40 min to drive to new spot. Then another 2 hours 20 min. Equaling 5 hours. The two movers were bickering wither each other because all of a sudden one guy said I will jsut bring the items to this spot versus bringing them all the way up which his partner was not understanding this took longer. His "new idea"was not faster he was spending more time hanging out at the truck. The fastest that guy moved was when I finally was looking at the clock going, this is taking way too long for not that many items and started helping him move chairs myself. When they finished he said I'm going to write the bill up and in my head after hearing him say what a big house I thought he might try to charge more but I did not expect this much more. As soon as he said " I took the mirror fee off, don't telll Troy " I knew he was bs me. Stating what a big house then thinking he could charge whatever is beyond rude but it's Troy's company and I had spoken with Troy. I was not going to debate with these two guys who were clearly doing what they knew was wrong. Mind you they chipped the new door frame and knew they did and didn't say a word. I waited to see and nothing. When Troy asked about my mirror he didn't say anything about a mirror fee, he just explained the insurance coverage on certain items. Five hours at $150 equals $750 right? Nope apparently it was a whole new hourly now. The "big house " meant the hourly went up. 5 hours cost $1,083. $633 dollars more than the original $450 and $333 dollars more than the $150 and hour I was quoted. Who would have even carried that much after being quote more then half of what they charged afterwards. I gave them money that was to rent the U-Haul I needed to move the rest of my items which is more then what they moved. I called Troy the following day I hopes to clear things up, get a portion of my money back for being charged incorrectly as well as damaging thw new door frame as when we first talked he gave me his spheal about how long he's been in the buisness and how he did things the right way. Apparently that was just a line kinda like his quote was. Jsut a way to get you to use his company and then up charge whatever they decide that day afterwards of course. If you want a quote don't bother going to them, it's not a quote clearly. Make sure to carry more than half of what he discusses because they could change the hourly rate at anytime making the whole point of talking prior to that pointless. Doubt he'll reach out to give me my $273 extra back let alone care about the damaged door frame. They can't say it wasn't what I was quoted because $195 which was the upgraded price would still not equal the $450 discussed and 3 hours. The math is not matching. Not worth the money spent when you never planned on having to pay that. Funniest part is I told him I read a review about a lady saying she was charged these things afterwards and he said no way could it have been me, I would not change it after the fact I would've have ate the cost cuz I keep my word, he stated she must've been talking about another company. Now I know she wasn't, because the same thing happened to me. Don't believe his lies just like his quotes. Better off getting a couple guys from U-Haul app at least you pay prior so you can't be charged more afterwards. Good luck to those moving, if only everything wasn't a scam now days.

Called Troy's for a quote and he arrived on my doorstep the next day. Gave me clear instructions…read moreon how to pack stuff and also advice to save me $$. His guys showed up and carefully moved most of my furniture. They even helped with a broken uhaul truck. They stored all my stuff overnight and showed up the next day and carefully unpacked and set everything up on a cold rainy January. Great people to work with.

They responded quickly and did a walk they of the house to provide an informers quote. Despite…read morehaving all surface items and clothes packed ahead of time, the pack out still look longer than planned. The move in went smooth until one panel of the china cabinet broke. A bed was also installed backwards but everything else seemed ok. The cost was $1000 more than the quote. What I later discovered that there were a variety of small items broken but most importantly the piano frame was broken.

Gentle Giant is the best moving company we have ever used, and over the years we have been…read moreprofessionally moved eight times. Every aspect of working with this company from getting an estimate to responding to questions to the actual move was perfect. Sam and Jack were the movers, and they were friendly and professional. I would recommend Gentle Giant without hesitation.

Terrible experience, aggressive and unprofessional employees, not to mention the attitude of the…read moreowners

Awful experience, called to get a quote and went through great detail about the move and was given…read morea rough quote of $9-10k. They sent a guy to come out with his sweatpants hanging off below his backside , kept losing my phone number and EM, never opened my texts for addresses, came late and in total confusion. He too gave a rough quote of $9-10k. Several days later got a call once again asking for my EM and info, gave it all again. They quoted $18k, because he told me he originally he thought Arizona was next to Florida; when he looked at the map and realized where AZ was, the price doubled. Run, do not walk from this company.

OMG, you guys. Jeremy and his team saved us. I had a stroke and my husband had a heart transplant…read morealmost three years ago and we're past the age where we can do this ourselves. We had to move from Allston to Brighton after 16 years--in other words, a long time in which we had accumulated A LOT of stuff. After the big move, in our old apartment there were like 30 bags of clothes, shoes, etc, and furniture such as shelves--a lot. There was that junk clean-out PLUS we needed the guys to move the last of our things to our new place--stuff that didn't fit onto the big moving truck. They made quick work of that! And THEN the following week, we texted Jeremy for help AGAIN because we had some boxes and junk in the basement of our old place. Three different jobs, all for one move. Whew! We're all done, thank God. We are definitely keeping Jeremy's number in our phones! Such a relief to get some excellent help. Will call Gone Tomorrow again.

Jeremy and the crew are amazing! They been helping us for a few years moving. I would 100%…read morerecommend them to anyone who needs their services.

My wife and I moved from Saugus to Foxboro, Ma a few weeks ago and we contacted RC Mason Movers of…read morePeabody. The salesperson, Ray, came to our house and was prompt, polite, and knowledgeable . He went through the four floors of our condo and gave great advice, gave us an estimate, and made us feel that we would receive great attention in our move. The crew of Cam, Kevin, Ron, and Kris came on the day and time that was promised. They were clean, efficient, polite, skilled and helpful at all times. The entire move went great, beyond our expectations. Nothing was damaged and they complimented our packing skills. The crew put the furniture and boxes where asked and were very efficient. We definitely got our monies worth from RC Mason Movers and recommend them highly.

I needed a moving company on very short notice, and during the busy season, (late spring & summer)…read more My husband an I were initially going to use pods, but after a couple days of packing realized we were in over our heads. With 3 bedrooms, a huge living room set,an office, an 8 seater dining room table, 3 armoires, an outdoor furniture set, kayaks, bikes, etc... I reached out to the company, and received an email response from the owner himself, Jeff Mason. The correspondence was with much ease. He sent us one of his sales reps within 24 hours. It's a good thing we reached out, we were told we needed a tractor trailer! Bryan, our sales representative was on time and courteous. He explained that with such short notice, (2 weeks), they had availability for such a big job. They came to pack us up 2 days before the move. We would then be moving into our new home the day after we closed. Because of this, we payed 3 nights storage at a very reasonable price. This worked out even better than I thought. We were able to give the crew a better idea of where we wanted our stuff when they arrived on move in day. Cam, the Forman assigned to our move was on time, professional, and has been with this 4th generation company for many years. The men working on his crew did exactly what was expected of them, delivering and setting up each piece of our furniture with the care of a white glove service. My antique armoires were in perfect condition, my framed photos weren't cracked, and there wasn't a scratch on any furniture. Hiring this company was the best professional decision we made in our move!

I have used Hebert Movers 3 times in the last 12 years and they were great every time. I have…read morerecommended them to many friends and the y liked them too. Thank you.

Setting up the move was smooth. The day of the job they communicated with me when they were…read morerunning a bit late. They did a great job, efficient and professional. Would use them again.

We had a 9:30 appointment! They were thirty minutes late . No apologies no care for our time.read more

Great service at a fair price. Needed furniture moved for hardwood floor install, and both…read morecompanies who quoted the install carried their own business cards as well as Simpson Brothers. Work was just done tonight and within an hour the quietly, quickly, and professionally emptied the entire first floor. They were super careful with the delicate pieces and we look forward to using them for the re-install. Dan M.