Call Francine-the name says it all. If you are searching for an incredibly hardworking person, who…read moreis an honest, organized, professional who runs her own crew, who work as hard as she does, to clean out a residence, prepare a home for sale, look no further. Fran gave an estimate, both cost and time, and honored both. She is efficient and easy to work with. Fran cleaned out an elderly relative's house in preparation for a sale. It was not a hoarding situation, but there was a large workshop with some heavy workbenches and large tools. Fran's crew took care of it all. The house and detached garage were left immaculate. I live several hours away, and could not be present, and Fran kept me in the loop with texts and photos. I cannot recommend Fran highly enough. If you need the services that Fran provides, do not hesitate to hire her. You'll be glad you did.

Meanest ladies I have ever met at a sale. Sarcastic when I asked about the items; When my husband…read moreasked about the price of something she accused my husband of going places in the house that were off limits. Terrible experience considering the high prices.

Terrible customer service. Had the ups pickup instruction page up with the pick up date and…read moreeverything, but ignored it and told me to call customer service?

The UPS Store in Gates on Buffalo Road is GREAT! I am frequently helped by AMANDA, shes friendly…read moreand knows the answer to every question. This store is always busy but staff work fast and efficiently. The store runs very well!

They scammed me by adding extra hours with multiple shenanigans. They took long lunch break, they…read morestalled near beginning sending me on wild goose chase. They took 8 plus hours to move a one bdrm apartment 4.4 miles away

Highly professional and quality service. They took care of all the things to be moved with care …read more They work together as a good team and move things swiftly and carefully. Hire these guys. They are the best.

Joe's moved us from Rochester to Albany having to have every thing in storage for a month. They…read morewere GREAT! Responsive , on time , on budget. The moving crews were the nicest people. They handled everything very carefully, and were so good to work with. We had a great experience with Joe's and recommend them highly.

We had a great moving experience with Joe's Moving. They made a normally painful process very…read moreseamless. We had 3 men, Tim, Tim and Steve. They were very professional but also very friendly. They worked very fast but also carefully. They handled all our special service requests without any problems. They also improvised when they had to. I had a few quotes and they were a little cheaper than the others but they also finished quicker than their quoted time which saved us more money. I highly recommend Joe's to anyone looking for a great moving experience.

I called 6-7 movers for a last minute job, All in One called me back immediately and fit me into…read moretheir schedule. They showed up on time and were very respectful of our belongings. Very courteous.

From the owner: All in Movers is Rochester's top choice for moving. Serving Monroe County (& Surrounding Area)…read moreresidents & businesses with every stage of the moving process. Offering; packing, unpacking, disassembly, reassembly, moving. Fair pricing, fast, careful service, and on-time moving. Call or directly message us on Yelp for a free quote.

Great service...Nick picked up the vehicle on time in winter weather and delivered safely. Nick…read moreeven sent me a picture of the car so we knew where it was and if lord forbid the recipient damaged, we had proof that it was delivered safely...very smart! We will use J & N again...thanks!

From the owner: What makes our business unique from the rest, our skill set and brotherhood. Sure anyone can move…read moreor deliver but will it always be of your satisfaction? Will they always be respectful, honest, in good hygiene, effective, responsible, over all worth the money you are spending for the pros you deserve. Having not only Cdl Class A Licenses, every driver has a perfect driving record. (Please request records) When in need of experienced and respected moving and delivery, we are glad to be of your assistance.( References available) Weather it's packing, hauling vehicles, full house moves, delivery, special care hauling, equipment hauling, operating heavy equipment for over 10+ years. Class A Cdl license for out of state moves and or in closed car hauling, When it comes to customer service we are always 100% showing customers that we are the best in Rochester. Any way shape or haul, Never to big or small we can transport it all!

I cannot say enough about these people. They were not only extremely professional right from the…read morestart ( quickly came for estimate and were right on target with that number) but were also amazingly accommodating when our closing faltered and we had to change plans AS THEY WERE ON THEIR WAY. They provided updates during the whole moving process and we really felt that our satisfaction was of utmost importance to them. AND their pricing was extremely competitive as well. Thank you Tiffany and Joshua! You were shining stars in what was a long and arduous home buying experience.

From the owner: Family owned and operated full service moving company! Making your next move your best move since…read more2020! We offer local and long distance services as well as junk removal, apartment clean out, dock to dock, pallet moving, commercial accounts, senior moving and so much more.

I hired mighty movers to move my father out of The Highlands of Pittsford back to my residence with…read moreall of his stuff they showed up on time they had plenty of people to help, and the job went flawlessly. I would highly recommend them for any move in the future.

If you are looking to have your things thrown in the back of a truck and broken upon delivery and…read moremoving, then this is the place for you! My house closed late and last minute and needed something quick and didn't have many options - never again...My 5k bedroom set completely destroyed beyond repair and Raymour and Flanagan has to replace the entire thing including the bed and dresser. Thank god I have insurance. My brand new kitchen table scratched and gouged. My children's beds screws were put in too tightly and the frames are cracked in addition to the scratches on everything. My aunts Hope cheat (who just died) smashed and broken. To top all of this off, they didn't say a word to me about the bedroom set, the chest they said it was rotted (it is absolutely not). They left large items at the first house, showed up late, weren't finished until almost 6 after saying this would be a 6 hour job (took them 8.5 and they didn't even get everything). They complained the whole time. The woman sat her sweaty body in my son's nursery recliner and upon approaching her laughed, said I caught her sleeping, and didn't move. Completely unprofessional, rude, liars, and nasty. Spoke ill of people we mutually knew and told me about all of the open court cases she had going on after they had already moved my things. After addressing the items left behind through messages, she was rotten and nasty about how tired they were among other things. After the back and forth I stopped responding to her because I no longer felt comfortable being around her for fear she would attack me or do something else. If I could leave negative stars I would. If I could do it all again I would have NEVER went with this company and don't better due diligence. And instead of apologizing and owning up to what they did, they argued with me and said my items were already broken and damaged. I said I would pay the remaining balance after the items were fixed and she said that wasn't happening and squared me up. I'm not here to argue with a grown woman with my children in my home and make them afraid or have myself or them get hurt. I just want to share my experience so others are aware especially people who they think they can take advantage of, like single moms.

I had a storage unit in Rochester, NY for nearly 20 years, starting back when the facility was…read morelocally owned and housed in a repurposed 1900s horse stable near the Public Market. It wasn't fancy, but it was sustainable and full of character. Most importantly, it was run by people who cared--like Jerome, a longtime manager who knew customers by name and asked about their families. That sense of connection is gone now. After two corporate ownership changes, the building is run by Store Space. The rates went from being stable for years to sudden biannual increases. The new lease allows unlimited rate hikes every six months without specifying how much--and if you don't sign, your belongings can be removed. There's no loyalty, no relationship, and no accountability. Since January 2025, the price had increased every three months, by $40, $20, and by July $100. I don't want to pay the cost of a mortgage to store household items. There have been price, address, and phone number discrepancies in the lease I signed a new lease in 2023, when I upgraded to a larger unit. I hadn't received an increase in payment notice since May 2023, which stated an $11 increase. As of May 31 2025 a new notice of $100 increase effective July 1, 2025. The local staff, especially Lisa, is kind and helpful, but corporate refuses to communicate meaningfully. They've ignored discrepancies in billing and don't follow their own lease terms. Store Space isn't BBB accredited in upstate NY, and while they have an "A" rating, 83 complaints have been filed, with only 17 resolved. That tells you a lot. I believe in storage solutions that reuse space, not destroy green ones. I also believe customers deserve respect and fair treatment. This company has fallen short on both. Use your voice and choose wisely.

From the owner: At Store Space, we understand that a clutter-free environment is essential for productivity and…read morepeace of mind. Whether you're looking to store seasonal items, extra furniture, or important documents, our storage solutions in Rochester, NY, offer the perfect place to keep your belongings safe and organized. Free up space at home or in the office, so you can focus on what truly matters. Located at 14 Railroad Street, our facility is just moments away from the scenic Genesee Riverway Trail, making it easy to access for both residents and visitors alike. Our convenient location ensures you can quickly drop off and pick up your belongings without hassle.