Destiny went out of her way to help me out, after having issues with a trailer at the other…read moreLoganville U-Haul. I had paid at the other location, and she still treated me like her best customer. Fantastic service. Thanks so much Destiny!

Made a "reservation" for a trailer at 9am for a 5pm pickup. Uhaul sent by text a "confirmation". I…read moreleft work early to drive across town. When I get there "phillip" says oh, we rented that to someone else. You were supposed to be here at 9. NO phillip. I spoke with you (which he denied) and said very clearly that I would be there at 5 and would return the next day before 5. Then he said oh by the way, your truck is not rated for this tow. I used the same truck and trailer not long before... So I am now wildly inconvenienced. And displeased.

Don't rent U-Haul here. Ordered trailer week and half in advance...got there to pick up...not a…read moresingle trailer on premise...obviously never had one to rent or gave to someone else. Had to spend the morning running around to find one.

To be continued...... I still have my things stored…read morethere.... I will definitely come back to finish this post and warn those of us that look for post to move us toward or away from a business in advance....

This place is pathetically inefficient, dirty and now the most expensive in the area. The office…read moreappears to constantly displaying a "be back soon" sign. And, worse the security gate is equally open and never secure. This seems to invite the cars from the gas station and back side of Lowe's to cruse through the storage units. Keeping with that same theme, today a "mask" sign stating that masks are required was displayed beside an "unlit" be back soon sign.. Audacity is not lost. The woman lounging inside at the desk in the dark corner typing on her iphone had her dirty mask under her chin. I asked her if she had a mask for her customer, she replied tartly, "I gots one for myself but not for you" as she pulled the stained white mask from under her chin over her lower mouth. With her nostrils exposed and the ear strings loose she went on to explain that I needed a mask to enter the building. I replied that the CDC "recommends" but is not requiring. She grunts and mumbles. This place has hit rock bottom and they are starting to dig. As Tom Hanks once stated, "stupid is as stupid does". This place is not recommended. The staff has deteriorated to the lowest level of employee who lacks any type of customer focus and service. These facilities have also now degraded to include unemptied rat traps along the building, small buds of trash swirling in the hot humid breeze and non-working security gate that portray no security.

I wish I could remember the gentleman's name who helped me…read more However, he worked tirelessly to get me setup with a U-Haul trailer, by himself. I had issues with my wiring and we had to swap trailers a few times. Couldn't use any of his (turns out it was my truck, not his trailers), and he set me up with the other U-Haul place in Loganville by making phone calls and doing order transfers. He spent so much time helping me out, and I never did get anything from him. OH, and he gave me a trailer harness adapter too to try and fix it. Incredible service. Can't say enough great things. Thank you sir!

They just keep going up and up on the rent. They added insurance fee on without us authorizing…read moresaying its the policy now. And, chose the one they wanted us to have. Then, if you don't pay by the 8th of the month. They tack on a $42 late fee just to get you to default. This company really wants folks to default. They have no grace period at all. Just run. They are so shady for the prices they charge. I asked several times to fix my insurance on my unit. And, before the end of the month they already trying to file on you. No real management there. No one to make any decisions.

Ladies here are always accommodating . Return calls always helpful . Very professionals and polite…read more. Storage always clean . I left my bed in there for 6 months - no issues, no bugs , nothing. My mattress is as new as I left it

Everything about this storage experience thus far has been beyond amazing. I had submit something…read morethrough online, Eddie was quick to call me and guide me through the process. He was very imformative and helpful! The storage itself is cleaned and maintained very well. The staff is always nice and helpful. The app is so convenient and also very helpful. I have a peace of mind knowing my stuff is secured and stored in a great place!

Service was fantastic!!!! Spaces are priced great! Cheaper than any others around. Highly recommend.read more

I think this is a good storage center. Code access great hours. Friendly staff. Clean.read more

Nice, clean facility. We were really happy with our stay here. The staff is super friendly and…read morehelpful. You get quick responses when you email. We didn't stay long, but we were happy with the pricing, the units, and the availability of the truck for rental. We also like that you buy your own lock and keep it afterward, but it would be nice if it was a lock that could be used for other things (such as a padlock). Our only suggestions are to work on the pathways between the storage units (they are very uneven and it is difficult to navigate at times) and to have the truck serviced. The truck is in decent shape, and the price is very fair, but it is difficult to drive and could use some maintenance.