I spoke with Robin in customer service and PAID for a space for my camper. When I was ready to…read moremove it in, Brian said he wasn't sure he could fit it in. Wouldn't give me owners info. Said he wouldn't be 'talked to that way' and said he was about to give me a refund. I managed businesses for 30 years. I would fire Brian today.

I needed a storage unit this week due to an unexpected turn of events. I called around for prices…read moreand this place was the best value by far compared to the competition. The manager Nina was highly respectful and resourceful. Not only did she show me all the options they had but got me hooked up on the promotion the company was running which gave me an even better price. Overall just a good experience today, I was very satisfied.

I love this facility and the store manager Bonnie! I've been using this facility for going on 3…read moreyears now and I've had nothing but positive experiences here. First off, the facility is always clean with working equipment with staff ready at hand. Second, with my job I get a lot of work deliveries and Bonnie always goes out of her way to let me know when packages arrive which is a huge help on my end. Couldn't be more grateful for a better storage unit facility and management team. Thanks for all you do for me Bonnie!

With 44 locations in Jacksonville alone, Atlantic Self Storage is one beast of a storage company…read more Still, their facilities and customer service have always had a "mom and pop" feel to me. Every location is accessible to unit owners 24 hours a day, 7 days a week, and a facilities manager lives on site. I've had different units at this location over the past year and have been extremely satisfied with the service and safety I've received. About six months ago, I needed to downsize to a smaller unit and the owner, Mary, mapped out the best days for me to do it so I'd save the most money. Very honest lady! Storage Units just naturally seem like a hassle and pain, but I've been pleasantly surprised by my experience with this company.

I've rented a 10x7 spot at Extra Space Storage for a little over a year now. Have to say that when…read moreI originally applied, I was caught off guard and thought the monthly rental amount was pretty high. But to that, upon inspection of the unit I would be assigned to, it was clear this business took very good care of the facility in both maintenance and cleanliness. Not only that, but the former assistant, now manager, Brittany, was amazing from the beginning! While assigning my space, she negotiated a fair deal for my space. This support has aided me on two other occasions thus helping me financially to be able continue renting space here, which I strongly wished to do. The ease of getting our things in and out of our spaces is solid - no issues here. Elevators and carts are available on both ends of the interior of the facility. Extra Space Storage has a wide variety of sizes in various space availability. These include, 5x5, 5x10, 10x7, 10x10, 10x20, 10x25, and 10x40. The 10x40 spaces are outside the facility and more than adequate size-wise to house RVs. This is an excellent business! I greatly appreciate the service and enthusiasm for the customer here. Their flexibility to aid their renters at times is highly appreciated too. Having great support from a stellar manager like Brittany always turns my visits here to a very enjoyable experience. I highly recommend Extra Space Storage!

The new manager Melissa is very courteous and professional! I am very happy using Extra Space…read moreStorage.

The woman at the front desk is so sweet! She made everything super easy and helped me add an extra…read moreday to my truck rental, always had a smile and was very thorough with the entire rental process making sure I understood the drop off, made moving very easy. I would 100% come back next time I move just to be able to get this good of customer service again. I had originally reserved a 15ft truck but they didn't have any so they upgraded me to the 20ft truck for the same price as the 15ft.

The ladies here are so great! I've been renting a unit for the past few months and Angela and Dawn…read morehave been a pleasure to rent from.

I had been renting with U-Haul Self-Storage and Moving at Regency for over seven years, and the…read morerates were always affordable. The customer service was pretty good. At times a customer could be difficult to deal with regarding a late payment, but management was helpful and open to communicate with. My last year at the site Josh Marion stole my keychain while it was on a push cart and I was in my storage unit looking for something. When I asked him about my keychain he denied having it, and I could hear him moving my keys across the counter. My entire keychain was stolen while I was in my storage unit. My car key, my post office box key, my storage unit key, and any key cards on the chain. This theft took place September 2021, and I have been suffering with the aftermath of this theft for almost a year now in about ten or eleven days. General Managers are required to make walk arounds of every hallway at the storage site and around the entire perimeter. Instead of walking around the whole site Josh Marion would just walk to where I was parked at or where my storage unit was at. He and his wife would move trucks around wherever I was parked at. If I wanted to park my car behind a U-haul truck for some shade, Josh Marion and/or Cassie Marion would move all the trucks away from my car. Josh Marion did not walk through the entire site like he was supposed to. He would closely watch me in comparison to other customers. Management told police that surveillance footage could only be reviewed at the corporate office in Arizona through a court order, but when I called the corporate office they said that they have no such surveillance footage available. All they have are motion sensors, and footage of who enters, exits, et cetera. Management had access to the footage and was lying about it to cover up the theft. A lot was stolen from both my car and my storage unit as a result of this key theft. Items include: my child's social security card, my birth certificate, my social security card, my laundry, my FAST shampoo, my FAST conditioner, the combination to my safe, contents of my purse, make up, my list of housing resources, my jumbo checkers mat, my stickers for organizing the squares on the yard size checkers mat, my sharpie pen, Millard Hopper's How to Win At Checkers, stacking cups for my baby, a round red elephant toy with varying shaped holes (That was a birthday present.), the plastic 3-d shapes that go with it, a sketch pad with my child's stages of drawing in it, my HALO jumpstart charger pack accessories, including jumper cables, car charger cord, my red and blue Ruff Ryder flip flops, a red and purple floral dress, two parking citation documents, a print out of the latest DCF report made, the pamphlet for an information report on sexual assault (It was returned.), two c-block chargers, two USB cords, all my white clothes soaking in an orange Home Depot bucket, a small red address book, my iphone 6, my blue G-2 pilot pen, my peanut butter-filled chocolate Reese's muffins, my social security card, my birth certificate, my HUD folder, passwords and usernames to my Bright wheel account, my paystub account, my Watch Me Grow account, my Gmail account, my mail.com account, my groceries, my glute workout plan (I reprinted it for $40.), my toothpaste, my whitening kit, my child's toothbrushes, my child's toothpaste, my child's infant baby food, my car charger adapter, the wires to my dash cam, the manual to my dash cam, my earring posts that I bought from Rose's, my child's social security card, some castor oil, some baby oil, facial exfoliating scrub twice, organic, scented bar soap, washcloths, my ALCATEL tablet, the box it came in, water jugs, water bottles, snacks, travel size bar soap holders, toothbrushes). They also added substances to the car to lower its quality and cleanliness. Josh Marion passed my key ring around to others, and who knows how many other people have copies of it now! He would tell the police that he does not have it, but he would lie about ever having it. My car insurance company dropped me as a result of all the claims I did due to numerous break ins from people associated with Josh Marion who had access to my. I have had thousands of dollars in damages and thefts occur as a result of this theft that took place at U-Haul, and the president of U-Haul did nothing to acknowledge my concern. She did not reply to or consider my e-mail. Even though I had insurance I did not reimbursed for any of the damanges or stolen items. The gate at U-haul scratched my bumper because the gate was not motion sensitive. It did not retract when a vehicle was in the path of the gate. The Marion's denied my claim stating that it was my fault. Then they had the gate modified to be motion sensitive. U-Haul should have paid to replace my bumper and the company did not. :-( The staff at this company are not responsible. They stopped showing customer care.

Great resident managers. Very helpful and knowledgeable. Made our experience easy. Antonio was…read morevery helpful and so was his wife, Highly recommend this facility

Jan, manager of the Silverleaf facility was so helpful. she went above and beyond to provide…read moresuggestions to fit my storage needs. it's uncommon to find someone willing to help the way that she did. great customer service service!

Chris was VERY HELPFUL in talking thru all my options when it comes to my items in my storage unit…read moreand whether it might be time to downsize. Somethings didn't even cross my mind until just a genuine conversation led to multiple different options. Thank you so much for your time. Chris you're amazing!

It is expensive after the months 50% off are done. They have…read moreroaches because of the people renting there and they do not sprayed. Instead they put the air conditioner to freeze you up. The office personnel is good . It is a better place than others storages companies, in Jacksonville, Fl.

Great facility and top notch staff! We had a 10x30' air conditioned unit for a few months after…read morerelocating from the north. I had movers unload our truck and the staff was very accommodating and professional in their communication. Clean, secure and great technological forward facility. We would highly recommend Town Center Storage and will use them in the future!

I only used the uHaul rental feature here but not the storage service…read more I reserved a truck online on uHaul's website a month in advance and came to office pick up the truck on moving day. My truck was ready for me when I arrived and the staff made the process fairly painless and quick. I was in and out with the truck in around 15 minutes. After moving, I returned the keys in the Dropbox and got the invoice in my email after two days. The price was correct, and I was not overcharged.

I do not recommend this storage unit. I am moving my belongings out this month (June 2021) because…read moreof a RAT INFESTATION. They do not cover damages to your stuff so use at your own risk. Management didn't seem to care as they have already got your rent payment.

These guys are the best movers I have ever had in all the decades I have moved around the country…read more I have used them 3 times and every time they are professional, affordable, reliable and top-notch! They are able to take furniture apart and put it back together while other movers say, "No way!". They did a great job packing up my 2 PODS containers before I moved from FL to NC. They did such a great job that I probably didn't even need the second container. They disassembled my bed and glass desk and wrapped everything up so well. Nothing was broken or damaged after the long interstate move. I'm sad I can't use them anymore because I am NC. Such a great group of guys!

I originally did a Yelp search to find some movers. My search gave me three local movers for the…read morearea. I truly believe that I chose the wrong group. Although the guys were super nice and friendly they weren't too knowledgeable when it came to putting my things back together. Adjustable bed they moved is now lifting up on side so it's no longer stable, dining room table wasn't fully secured with the screws but they did an amazing job moving my furniture from the old house upstairs to down without messing up the walls too much. I ended up paying $930 for a 5 hour move spanning about 7 miles apart from one another. Needless to say I'm disappointed. We had 3 bedrooms and a full living room set, a dining room table and a grill. Beware of current pricing as the prices increased significantly per hour from my original quote from the owner. I wouldn't write them off but I would definitely be more aware of what I'm getting myself into the next time around. I paid almost the same amount for an out of state move. Update: I gave an additional star due to the owner reaching out to attempt to alleviate the problem with my bed rolling. Thanks Jake.