When I tell you they exceeded my expectations and still went about and beyond, I mean it!! I had a…read moregreat team and they were amazing I would definitely recommend I really appreciate them, and enjoyed their hard work. They were very kind, gentle and careful with my belongings, and not to mention VERY affordable. Also, great customer service. Whenever I need another move, or know someone who does, I'm going to happily refer them.

I have used Robin and his team at RWA Movers to move me twice now in about six months. The team…read morewere very conscientious, professional and took very good care with my things. I have an old sentimental table that was a little wobbly on the legs..Robin took a moment and tightened the screws to ensure it rode well. We had two big cabinets that had to come downstairs then go back up and they did this so impressively. I will definitely call for this team again in the future and recommend them for your next move!! VERY reasonably priced, efficient, positive attitude and hard workers.

I called yesterday to inquire about the types of storage offered. I spoke with the manager whose…read morename was Norma. She was very knowledgeable, professional, and had wonderful phone etiquette. I will definitely be reserving a space here.

From the owner: Storage Rentals of America in Kingwood, TX provides clean, affordable self storage units with…read moreclimate control and flexible month-to-month leases, making it easy to store for as long as you need. Serving Kingwood, Porter, Barrington, Bear Branch, and nearby neighborhoods, our facility is ideal for moving, business storage, or life transitions. Enjoy peace of mind with our enhanced security features. Our friendly team is available 7 days a week to assist you. On-site moving and packing supplies make the storage process easier and more efficient. Reserve or move in online, by phone, or in person - it's simple and convenient!

November 21, 2025…read more To: Lazhar Berkat, Owner. Adam Vick Branch Manager Texas Subject: Delivery of Wendell Davis personal effects to Tomball Texas subsequent damages, loss, and lack of communication regarding claim and assistance regarding claim. On October 18,2025 I received my shipment which was also packed and stored by vanexpress moving company. During delivery three (3) items were damaged beyond repair being: An LG 55" tv Model OLED55C8PUA Made 11/2018 A 58" Glass and wood with chrome desk A 49" full length mirror All of this had a fair value of $569 in good condition after consulting. All items were either broken beyond either due to the loading, storage, and unpacking which Adam Vick had taken videos of and knew all items to be in good condition. Originally we were told maybe a week to have the claim settled, it is now four weeks and the only thing the person in New Jersey would say was they would send a note to the company they filed a claim with. (Of which we are never copied on which we questioned but never got an answer. These items were reported by Adam on the same day (October 18) in the form of a claim Adam states. As of today, we have never received a copy of this claim after questioning Adam and his head office in New Jersey. To date or as of today, we asked this six (6) specific times. The day after the shipment and a couple of days after this we also asked Adam if he was sure if all items were unloaded, my sons' office chair as he needed it to do his homework. We received no answer about it, so we engaged the head office in New Jersey. After eight (8) days the chair appeared, and we questioned Adam if anything else was missing. He said no but we told him we were skeptical because we had to escalate the issue just to find the chair. He said no and we also asked his colleagues in New Jersey to please see if they could verify as we were still unpacking. After unpacking we noticed that Spanish porcelain figures containing lladro angel figurines as it was the only box marked porcelain figures and fragile being #4541 Angel lying down $48 value #4960 Curious Angel $55 vakue #4959 Angel Kneeling $109 value #4635 Guardian Angel with baby $40 value #4539 Angel Thinking $40 value #4538 Angel Praying $39 value Oppo 103 SACD/DVD Player $300 value Cusinart blender $29 So what we would like to do is to make sure this is common knowledge and we could receive and explanation why we did not receive a copy of the initial claim. We additionally would like to say 7 of the 16 clients bill of rights were not kept. Many pieces of furniture we had a carpenter come in and paid $424 on repair to make usable again . All in all was the only thing Adam was insistent upon was being paid for pickup and and drop off to the point of being insulting. We would appreciate your review and consideration in this matter. Sincerely, Wendell Davis

We made an out of state move with this company. We were happy with the staff that packed our house…read moreand their handling of our belongings. We were told the same staff would be on the other end unloading. We were also told that the trucks would arrive at the new location between 8-10am. When they didn't show up by 10am we called and were told they were packing the trucks and would be leaving shortly. The trucks did not leave for several more hours. All communication with the company from here on out was prompted by us otherwise we would not hear from the company. The trucks arrived well after 7pm and with a totally different crew. They were helpful but we were told they needed to leave by midnight to get back. It was a rush to unload the trucks We received items that did not belong to us and several items were missing. No attempt was made by the company to retrieve the items we did not own nor was any attempt made to our knowledge to find our missing items. Again our main concern was lack of communication after the packing was done, the late arrival, and the lack of effort to find our missing items. Would not recommend this company for a long distance move.

We used what was said to be according to workers shirts. Them in June 2024, some items damaged,…read more they not clear on explaining expenses. The man I dealt with Eli never responded to my last text. When they entered our driveway they got stuff messed up our driveway. Beware

Highly recommend! They got my entire apartment moved into a storage unit within a few hours. They…read morewere timely and respectful of my things. 10/10 would use their services again.

Movers showed up in their personal vehicle with dollies and a plan to walk all of my belongings…read morefrom one building to one two buildings over. Their lead guy had an attitude to begin with. They were supposed to show up at 9, but didn't show up until 10:30am. They started moving things and immediately I noticed how careless they were and they didn't care about protecting anything or handling anything with care. They completed the move in 2 hours, but not without damaging several items. Once they were done their lead guy Alexis came and told me I owed $125. Which was odd because the apartment was paying $375 for the move. According to the form I was provided, it was $125 per hour, $75 trip fee and $50 compliance fee. For two hours of work, that's $250, plus $75, equals $325, plus $50, equals $375. So I asked how I owed $375? Alexis said the apartment is only paying $375, you owe the balance of $125 and he showed me his phone again. So I told him I need to talk to someone because the math does not add up. He called his supervisor Victor and put him on speaker, after going through the basic math with Victor, he seemed confused, said he was going to check what time I signed the movers in, which was 10:27am and then asked the current time 12:30pm. Then he says oh yeah, I guess you're right and we need to update things on our end. You don't owe anything. Thank you and have a good day. At this point, lead guy in front of me is pissed and storms out. He and his movers left their trash everywhere. At the old apt, at the new apt. I had given them bottles of water which they the the empty ones in the grass. Real unprofessional behavior and all because I refused to pay $125 I didn't owe them. Ridiculous. Also, this overcharging seems like a scam because I got an email from someone else at the company telling me that $125x2 =250 plus $75 and $50 = 500. Not today! Nice try though. Will never use again, even if it's free. I don't recommend.

Worst moving experience I've ever had...it took them 3.5 hrs to move me from one apartment to…read moreanother within the SAME apartment complex...and the refused to move anything that was not in a closed box or tub, they would not move my lamps, they would not move my bags of bedroom linens, so after charging me almost $500 I still had to have friends come over and help me move the things these guys would not move, The previous movers are used I've never used them before and I promise you I will never use them again and they certainly won't get any recommendations from me... my apartment managers recommended them and I have told them just how bad the move was as well and that they should never recommend these people again... if it were possible to give them no stars I would have done so.

I gave them a third chance and that was a mistake. They didn't know what they were doing! The…read moreAt&t guys that were already at the house had to tell them how to take the front door off! They also had to help us get the fridge in the kitchen because the movers couldn't do that either. They damaged the doorway on both sides leading into the living room. They also hung the front door wrong and we couldn't close it! I called immediately and told them what happened. They never called back or attempted to make it right. Never again.

Writing a second review because this company still has not fired their employees who smoke and deal…read moremarijuana at work. The belittling in their previous reply to me is very telling how you will be treated if you have an issue with this company. Unless you want workers moving your stuff while they're high off their asses and can barely drive or get stuff done because they're too busy smoking and trying to deal to other coworkers, don't use this company. The management team continues to lie about investigations and drug screenings, and has lied about letting these employees go. I have a list of the employees who smoke and/ or deal marijuana while on the clock that have not been fired. It is very easy to access the schedule line, and find out who is still working. No use in lying, it doesn't look good on you as a company. Andre, the manager, should be investigated for continuously covering for these employees and lying to me over the phone about drug screenings. My initial review: AWFUL CUSTOMER SERVICE AND MANAGEMENT!!!! Employs people who drink and smoke on the job and constantly show up late. Fired the one employee that was sober daily and would BIKE AND WALK to work over small mishaps that were poorly trained because his trainer was inadequate. Many drivers with damages daily, high on the job, rolling up in the truck and smoking at gas stations. When you call the office, you will be hung up on mid sentence. DO NOT use this company or work for this company. Edit after reply: this is not only about letting my Fiancée go. (Also, you were all aware we are engaged, and refusing to acknowledge that is childish.) It was about doing it under unclear reasoning and manipulation and lies from managers. You do not drug screen, and I have plenty of proof if you'd like to advance this legally, and continue to lie. Would you like me to list the names of employees that deal and smoke marijuana at work? We know you have not fired them. It can be public information if that's what you'd like.

These movers blocked our street while loading for a homeowner on Leafy Bough Court in Humble. They…read morecould have moved the truck more in the driveway but parked in the street so that it was difficult to go around it with our vehicle. Today was trash pickup and the garbage truck could not move around the vehicle. When they saw the garbage truck and the situation, they did not attempt to accommodate the truck so that it would pick up trash at the homes past where it was parked in the street. Totally inconsiderate and unprofessional service to the other homeowners on the street. Our trash is now left and will not be picked up until the next scheduled pickup date. I would not use this company and will be sure to complain in every media source to not use this company.

If I could give 0 stars I would. I contracted with another mover, and somehow got dispatched movers…read morefrom this company. They were not cautious with any of my boxes or belongings. Dropped fragile boxes, ran their dolly's jntk the walls of the hallway and door frames, and dropped the boxes in my apartment in one pile expecting me to move them out of the way. On top of that, they shattered a $600 glass coffee table. I saw one mover hold it in one arm and struggle as he hit the back corner on th wall behind him. Needless to say the corner is chipped badly. I spoke with Antonio directly and he said he would make this right and would call me the next day. It has been 2 weeks and is now ignoring my calls and texts. Terrible customer service. Terrible company. Would not recommend to anyone. BEWARE!!!

We needed a moving company to move us from our 3rd floor apartment into a storage unit & in 3 weeks…read moreout of that storage unit into a house. We have some really heavy bedroom furniture and a 500 lb safe that we knew we couldn't move ourselves. I was a little hesitant hiring a newer company but their price and lack of hidden fees just couldn't be beat. A few email exchanges with Jagger himself quickly put me at ease. He showed up on a time, ready to work. We could not be more impressed with their effort, courtesy, and attention to detail. They moved all furniture with ease managing not to scratch or dent anything, or harm the apartment. Extremely professional, reliable, and great to work with. We will certainly hire them again in a few weeks!

I honestly wish I could give no stars. But it doesn't register in the website without 1. I called…read moreseveral different moving companies and decided to use Up and Downs Moving based on the reviews and speaking with the office as well as price. I scheduled my moving day 2 weeks prior to my scheduled date. about 5 days before my scheduled move date. someone called to ask me if my schedule was flexible and if they could move me to Sunday. I explained I couldn't move my date as I had other things simultaneously happening with the move. The morning of our move my husband went to meet as discussed and no one showed. for an hour and a half he sat there trying to get ahold of someone at this company. when he finally got someone. They said they would not be out that day to move us as they had a scheduling conflict. Even though I got a confirmation from the office with the date of the move and again reiterated when they called to see if we could reschedule I said no. I would never recommend this company to anyone. We had to scramble to find another company to move us on the date needed.