The folks at Public Storage are so helpful!! I never would have guessed it - but it's true. I'm…read morehaving a moving truck arriving (without me there) in a few days. The manager, Stephanie, was incredible!! She arranged the whole thing. Now, it won't be happening for a few days, so we have to see the final results. BUT, I have confidence and expect all to go well. THANK YOU PUBLIC STORAGE + And Stephanie at the Ft Myers Colonial Blvd location! Y'all Rock!!

A big garbage I waited 2 hours literally for Brie the door because I bought a storage and you…read morecouldn't and they didn't have staff in costumer service. It has 1 star because it's the minimum but it doesn't deserve anything

Excellent check-in. Easy access to indoor space. Attendant showed me the unit, entry and lock…read moreinstructions. Super clean and cool The 5x10 was way bigger than I needed I needed. Go look first. Online signup was fast and easy.

We already have a storage unit but the price increases has caused us to look elsewhere. We checked…read morearound and Extra Storage Space had cheaper units and was closer to us and our other unit. We rented the unit through their website which was very easy. When I went to the office to get the unit number I was greeted by John who is incredibly nice, knowledgable and extremely helpful. Unlike our other unit this unit is caged off at about 8' so we needed to get a larger unit which was no hassle to do at all. We were still saving A LOT of money. John and the prices of the units are what make this storage facility the best one in Fort Myers, Florida!

I have know Laurie for over 15 years and she runs a tight ship…read moreYou could eat off the floor The place is spotless The customer service is off the charts I am a professional mover 50 years in the business dealing with storage facilities coast to coast Laurie is the best in the business Highly recommend this storage facility Guy R Borcina

Laurie at the McGregor Blvd Fort Myers site made our rental process easy and actually enjoyable…read morefrom start to finish. She proactively worked to find the best deal to meet our rather immediate storage needs. The entire storage facility is very clean & well kept. I would highly recommend Laurie and the facility for your storage needs.

nice people, brand new clean RV storage. They are just going through their initial opening steps…read more so they have lots of open spots. well designed

Crossroads is an incredible brand new storage location accommodating motor-homes, boats, vehicles…read moreand many other storage needs. We visited the facility last week and were truly blown away by all the features and the exceptional customer service. They have lots of enclosed units in a variety of sizes, with the largest big enough to store our 45-foot motor-home. The enclosed units have temperature control and their own electrical panels along with coded access. There are also canopy options, which have electrical hook-ups AND fire suppression systems. And the entire facility is surrounded by a high wall, security cameras and storm drainage. In fact, we learned the entire facility has been built to withstand severe weather. Lastly, the owners are wonderful (which was mirrored by the other customers we met last week) - this is a family owned business and you can tell their genuine customer service and communications come from the heart AND the sincere desire to be successful by way of providing a great storage option with excellent service. Pricing options give real value for money and with no flexing. And we were told we can use the wash bay for free. We researched lots of places in the surrounding area and we would absolutely state this is the best option by far. In fact, we've not seen anything like it anywhere. 10/10. Thank you, Dana and Don for the tour! We will be back.

Very easy to sign up online, great customer service, clean and safe with no hidden fees! Plenty of…read moreoptions for size of units. Lorie and Tasha are the best! Hopefully I won't need another storage unit but if I do I'll go to storage king Alico.

it was fine until they started charging 10 bucks to pay over the phone or online. mind you I got…read morethe storage in August and made a pre payment for September. dont do it. also I'm currently 5 hours away and it would literally be insane to drive there every month to avoid a fee but sure. will be going to get my stuff soon cause that is actually the stupidest thing I've ever heard‍

My experience with Lock Up Storage had been very positive until recently. The women in the front…read moreoffice are consistently friendly, helpful, and professional, and the facility itself is clean and well-maintained. I genuinely have nothing but good things to say about that aspect of the business. Unfortunately, that changed when I received notice of a meaningful rent increase on my storage unit. After comparing prices, I found at least five same sized and air-conditioned storage facilities within a few miles (3-10 miles) offering the same size unit for more than half the cost. Wanting to remain a customer, I called to discuss the increase and see if there was any flexibility or willingness accommodate an already paying customer. That conversation was very disappointing. Rather than showing any interest in retaining my business, the manager seemed focused solely on enforcing the increase. The tone of the conversation felt dismissive and unprofessional, especially considering I was simply trying to understand my options as an established customer. What makes the situation even more frustrating is that since that conversation, I've learned of multiple instances where customers are paying dramatically different rates for the same size units. One neighbor received a quote within that same week nearly $70+ less per month than what I am currently paying, and two other residents in our community shared similar experiences with steep increases. That creates the impression that loyal customers are being penalized while newer customers are being offered substantially better pricing. I understand that businesses need to adjust pricing over time. However, when comparable facilities in the area are charging significantly less, and when existing customers are treated as expendable rather than valued, it becomes difficult to justify staying. Especially for a facility that has plenty of available units (they're at ~50% capacity), customer retention would seem to be a priority. Sadly, that was not the case here. And for those reasons, I would not recommend choosing this facility solely because of its convenient location in Babcock Ranch.

The facility is new, exceptionally clean, and clearly well maintained. It also feels very secure,…read morewhich adds a lot of peace of mind when storing your belongings. The location is ideal if you're looking for something within Babcock Ranch or close by. The staff is friendly and genuinely helpful--Bonnie and Chrissie, in particular, were kind, attentive, and easy to work with. The pricing is a bit on the higher side compared to other facilities, and they don't offer the same incentives you might find elsewhere. That said, my impression is that their rates will stay relatively steady over time, without the steep increases many other companies hit you with after just a few months. Overall, it's a solid choice if you value convenience, cleanliness, security, and great service.

I've been a customer of Metro Self Storage for years and have had easy access to my household goods…read moreand photos and the things from my late parent's apartment. The staff has been always helpful and kind and I've received great customer support. I have NEVER seen bugs or felt that my things were at any kind of risk in the unit. The facility is clean and tidy. They have a large garage door for easy ingress/egress for your things and carts to help transport from your car or unit. I've always felt that the cost was reasonable and now with me closing my unit down, have received personable service and assistance in the close out. As a 30 plus year resident of Ft Myers, I can give them my highest recommendation and love this family owned business.

Great facility, friendly and helpful staff! They went above and beyond earlier this summer when I…read morewas helping my parents move into assisted living and they needed extra storage space. They already had one unit here and the staff was able to quickly find two units side by side. They even helped with moving things into the units. Highly recommend!

I have been storing RV here for the last 5 years...has…read moreeverything i want and need...water, septic, electric covered storage and security! Industrial ice maker to stock up before pulling out. Great location,!

Easy in and out with plenty of room to back rv in and out of space. Very clean, highly recommended…read more Electric to keep batteries on rv charged. Well located in the Fort Myers Area. Great price and the phone service is always prompt and spot on with knowledgeable personnel to help with question. Thanks again C.Z.