So. I'm using this place as my hold-over area while I'm away. My husband did our searching all…read moreonline at first. Of all the places, this was one of 2 with decent set up websites. However, this was closer and the only one with auto pay. (Not neccessary as I was able to pay a year up front) but still.... Called, ask for an available unit and a quote, as it turns out, they did have 10x15 [enough to hold a 2 ish bedroom house] available for 10 dollars less than the advertised price. They have a little cart to show you the units if requested. We saw our potential one, saw that it was enough, and decided to go ahead and purchase. 1. Its 10 dollars less than website advertised 2. Check in gets 50% of first month 3. Military discount. So I went ahead and paid a year in advance.. came out to less than a month's rent currently... not bad. It's really clean, private, has a security fence /gate.. customers have to use personal security pin to to get in. Also, they sell boxes and locks at the office if you need them.

If you don't mind your stuff getting blazing hot in the summer, freezing cold in the winter,…read morecovered with a foot of sand and dust and no protection from bugs, mice, and pests, then, I guess it's ok. They are increasing the rates, so after several years there, I am moving out. I don't see how they can justify raising rates with those conditions. In the years I have been there, management/ownership has changed several times, but the office staff has always been friendly and helpful. I did have a good size unit at a fairly reasonable price, but I wouldn't pay more with those conditions.

The young ladies working the office are amazing! They made my move fast and easy. This facility is…read morevery clean. I checked for pricing and this was by far the cheapest in my area.

****do not store your stuff here!**** im paying over two hundred dollars a month for a medium size…read moreunit. you can't pick your payment date. there's no grounds maintenance!!! no dumpsters for use by the renters. the gates are constantly broken. im positive that someone's been messing with my locks. worst of all my unit is full of black widow spiders because they don't bother to spray for bugs. for the amount they charge they're definitely not worth it! if you don't want to have to set everything you own on fire, choose somewhere better. anywhere's better!!!

This place is pretty new and has the second best prices in Northeast El Paso. The parking lot out…read morefront is still being worked on, there was a grader dug in when I stopped by yesterday. They are a Uhaul center too, but when I asked about a truck, was told that he only has one 14' truck. I thought that Uhaul companies shared equipment? Oh well, he didn't have a 10x15' unit either so I struck out here. Military discount if you ask. Friendly manager as well.

The attendant was very cheerful and very helpful. She picked the trailer up all on her own and put…read moreit on our truck and showed us how to take it off if we needed! I recommend 100%

Very easy to get a storage unit, climate controlled. 24/7…read moreavailability to go in and out. Best value glad I was able to find these storage unit.

Security is very poor. My storage unit was broken into and thousands of dollars of my things were…read morestolen. When this business took over, they left the gates open all day and all night and conveniently the cameras weren't working at the time my unit was broken into. When police arrived to take a report and fingerprints, the employee stated she already touched my stuff when she went into my unit to "see if everything was still there and what was taken" how would you know what's there or what was taken when it's NOT your stuff and you've never been in there before with us?? If I could give zero stars I would.

The personalized customer service provided to me by Kristina is what made me decide to go with this…read morebusiness and this location. She was very friendly on the phone, and even friendlier in person. She provided me with thorough information and guided me through the entire application process with patience and professionalism. The area is nice, clean, and gives a strong sense of safety and friendliness, which made my experience even better. Thank you, Kristina, for the excellent customer service you provide to the public. You truly go above and beyond, and you deserve a raise! 5201 N Mesa

Great Service - the unit I rented was clean, easily accessible, and safe. The office staff was…read morefriendly and professional. Have recommended to friends in the area and will use again if the need arises.

This place was great for storing my RV for a long time. The price was affordable at the time and…read morethe location was convenient. Even though the rates increased twice in less than 6 months...the 2nd time was without a notice, I continued to do business there. I went in almost two weeks ago to start up my RV and to my shock, I found my RV was a victim to theft of its catalytic converter. I contacted the on property staff right away and was left waiting for 40 minutes with no one coming out to file an incident report or to show any concern, until I called them again to let them know I called the police. Naturally I moved my RV out of their storage facility that same day, as this repair would cost me a couple of thousand dollars. I requested a prorated refund of my storage fees a few times. I had just paid the full amount the week before, no one ever bothered to call me back. I called again and had to leave another message for the manager. I got a call back with the news that I would not be given any type of refund due to me not giving a 10 day move out notice. Just letting people know to be aware of your property if you are currently storing your RV at this storage facility. They ultimately don't give a crap for your damages and property loss.