Quick to respond for a last minute project . Very fair pricing and they did a great job . We…read morehired them to move furniture out of the house to prepare for a remodeling project . Will definitely hire them again .

Already reviewed and posted.................................................................read more

AVOID THIS MOVING COMPANY…read more **POST MOVE UPDATE: the company got back to me and offered me a $100 credit due to their lack of customer service. I decided to go with the company because I really believe in second chances and an all for small business prospering. I was absolutely WRONG to do so. The day started out okay. Three young men came with a truck and they started working. My husband and I supervised them to our best extent without getting in their way. We successfully packed the van and arrived at the new apartment. Once we arrived, I realized some of the pieces of furniture arrived scratched. Not little tiny surface scratches, but FULL on indents into the wood or pieces of the furniture cracking. Now I would kind it so much if they were old, but I literally purchased all these pieces in the past seven months. One of my dining room chairs had a scratch in it, my chest had chips where they carelessly couldn't put the drawers back in, the tv stand foot is cracking, my new dresser that I literally got in December/January has a broken piece (thankfully Macy's is sending a service technician), and the boys carried my mattress by the cover which ripped and is now dirty (found this out they left). I was most concerned with my wood pieces since it's hard to replace, my new dresser alone was over $500. I let the "lead" boy know, his name was Samson and he called his boss but didn't say anything, charged us, and left. I emailed the company with a follow up statement, they asked for pictures. I sent the ones I took, and SILENCE. I finally called today to follow up and spoke with Kyle. He told me their manager tried to call but I didn't pick up. No one bothered to leave a voicemail or send me an email. Kyle told me my options were a credit of $100 or sending a handyman out to fix the damages. Uh what? I declined the credit before ONLY to be offered $100 for you to damage my household goods?? I asked to speak to the manager and he said he wasn't available. I called back to see if he was available and they declined my call or let it go to voicemail. I've attached pictures of the damage AND my phone call receipts. Absolutely DO NOT use this company to move. If you're here on their yelp page, leave. Trust me, they are not trustworthy. They also falsely advertise military discounts, my husband andI paid OVER $500 for the move. I have never dealt with such a TERRIBLE business. I will be reporting them to the Better Business Bureau and Attorney General of Virginia-Consumer Protection. *UPDATE: After writing this review, I was contacted by Kyle and he explained the process to me (which I would have explained that I already knew). I will up the review one star for the promptness of quality control. However, he said that there was no record of me calling, so I'm attaching a screenshot of my attempts. All calls over five seconds were when someone in the facility picked up, said "hello, thank you for calling," and when I started to speak, they promptly hung up. Please don't get me wrong, I am all for small businesses prospering, but as someone who comes from a family that owns a small business, and has worked and managed it for over ten years, I also know that customer service is the cornerstone and foundation. I really hope this gives some insight into how the business is run and managed. ****** This review is based solely on just a business etiquette, I have not used the company. I need to move out of our current place in about a week and I've been super stressed and anxious since we've moved out here about seven months ago and the military moved us. I found this company on Yelp with great ratings and was super ecstatic. However, I am absolutely disappointed with the customer service I have gotten from this company. I i messaged them on Yelp inquiring about their services because my husband and I need to move soon. They responded in a timely manner, but when I tried to ask them about the time on the day of my move, silence. So I called them three times over the phone and they answered...but hung up on me. If you can't do the work and we've been communicating, a simple "we won't be able to accommodate your time" is the proper way to go about the situation, wouldn't you think? I was really hopeful about this company since there were so many great yelp reviews (and I live, love, and breathe by Yelp), but I'm so disappointed. I would no doubt give this company NEGATIVE stars if I could. I would definitely NOT recommend contacting this company if you plan on moving anytime soon. Extremely rude and unprofessional.

They couldn't find my apartment when it came time to pick up the boxes, so they called me. I missed…read morethe call, but called them 10 minutes later and they were gone. They said they waited 15 minutes, even though I had the times of the calls on my phone. That would have been fine, things like this happen, but they were angry and blamed me and told me I would have to make an appointment on another day. When they finally did come they fined me for stains on some the boxes. YIKES, it would have been cheaper to just buy boxes and then throw them out. I was just trying to be green. I'll never do that again.

The staff was very kind. This location seems to never be as busy as others so it's very easy to get…read morein and get out! Would recommend this location for all your post office needs!

Always easy to work with and very quick service. It is so much easier to mail packages and get…read morepostal products here than to go to a USPS center.

Offers shipping/receiving of all your small package needs…read more Sells packing supplies at competitive pricing. Most importantly to my family, they offer P.O. boxes of all sizes for lease to those that have the need at a great rate. As a victim of mail theft and subsequent identity theft, the option of a secured facility receiving mail on our behalf is priceless. All of these services and more with a smile from helpful staff. Glad to do business with my local UPS Store!

I got absolutely no help to send packages back that I didn't request. I asked if there were options…read moreof any kind I was told only if I went to the post office to get a label and then come back to UPS and pay to have them try to ship back to sender. I am a new amputee. There was a big vehicle parked in front that took up the handicapped plus another space. The vehicle was not for a handicapped person. It always seems difficult to use this business. I have lived in the area for 30yrs and try to give anyone the benefit of the doubt. I will not return to this UPS store and I would not recommend it. To answer the question how to improve. As a business owner myself for 30 years, I would consider for this business to get people in there that know about customer service and not having a bunch of people hanging around taking up parking spaces for people that really need easier access.

This is the second time I've used them in just two years. First review was from an apartment to a…read morehouse and now unloading a house and packing a 26 foot truck. I specifically sent them a list of what was priority to move a few days before. The guys showed up on time. They looked over the items, rooms, and truck then they got to work. The guys finished in the promised amount of time, packaged and wrapped things really well. We even did some prep work by wrapping and placing things in the living room. Next thing we know, they have already wrapped and loaded the washer and dryer very quietly and quickly. We were shocked. Would highly recommend using them! Quality and efficient is important and they take it seriously. Worth every penny.

Having never used movers before, Moving Brothers has certainly set a high standard to beat! Their…read morepricing is very reasonable, with 2 1/2 hour minimum and incremental charges for every 15 minutes after. We love that they only charge from when they start moving our stuff to finish moving our stuff. And there are no hidden fees or surprise costs. The staff was very responsive and communicative and clear while getting us set up. And our movers, Willie and Odera, were super efficient and fast and very careful with all of our belongings. Not to mention very kind and respectful! We live on the second story and don't have an elevator, and it was no problem. Can't recommend this company highly enough. We will certainly use them again in the future. 5 stars doesn't do it justice.

Would never use this company again. Sloppy packing, stuff just thrown in boxes with 0 care in the…read moreworld. As I'm unpacking ive found multiple broken objects, glass broken because it was not wrapped, just thrown into a box with multiple other heavy objects. Had a board of disney pins literally at the very bottom of a box with a ton of stuff on top of it. Unacceptable. Do your research before using a company!! The move was paid for by my husband's job so we did not have a choice unfortunately.

myrl and his crew were great! got everything done in a very timely manner, they were very…read moreprofessional and polite

The two guys that unloaded our 26ft truck were amazing. They were quick, some of the hardest…read moreworkers I've ever seen, listened carefully to where things needed to go, and even offered to help move boxes around inside the house once the truck was unloaded. They were polite, fun and efficient. With an unfortunate experience with the loading company (a different company), we were thrilled to have our experience turned around by Colorado Springs Movers LLC. If we move again, they are who we are going with -- unbeatable!

From the owner: Colorado Springs Mover LLC is a local Colorado Springs…read moreMoving Company that provides experienced movers, low rates and fast service! We excel at providing moving service to the community, our experienced Colorado Springs Movers love moving Families in the Colorado Springs area and are proud to have the highest repeat business and referral ratings in the industry. That combined with years of experience in the moving industry, and the fact that we are the best moving company in the area, we work very hard to make sure you have a great experience.

I've used Bennett's Moving 3!times and recommended them to friends and family who've used them too…read more Professional Personal and so gracious I just don't have words enough. They recently made a huge extra effort on my behalf and helped me with an emotional move across the country. Jared, Wendy and their team are beyond amazing. Thank you.

Family operated company. Worked hard to provide a low rate for a small furniture move from Colorado…read moreSprings to Houston. Delivery team was kind, well mannered, quick and careful with our load. Admin side kept us updated throughout. Cost side was as-promised from start to finish with no late add-ons. 5 stars/would use again!!

Nice place, good customer service. Reasonable rates, easy access. Good location. Easy to work…read morewith

Just another run of the mill business with poor customer service. Disappointed by my experience…read more Definitely will not be using again - and I would recommend others find a mom and pop storage company, or a company owned by individuals who see other individuals as human beings. I had a storage unit for 8 months at the rate of $185 per month. When it finally came time to move into my new place and retrieve my things from storage, it was the first week of the 9th month of storing my belongings at storage sense. I assumed there would be a prorated cost for moving out three weeks early- as there have been at every other storage facility I have ever used. (I am 60- I've used plenty.) I swept and dusted the unit prior to moving out, leaving it sparkly clean to ensure I could get that $138 refund allowance. As you probably guessed- I am writing this review because I did not get a prorated cost. Wether or not these things are company policy, it makes a massive difference in regards to securing long term customer relationships. In customer service, when a representative or manager meets a customer with understanding and can recognize an area where you can lose a small amount of money in order to establish a returning customer, it goes a long way- and actually benefits the company in the end. For example- now I have a load of seed for work that needs to be stored for 3+ years starting next month. Can you guess where I'm not going? The businesses I have frequented for 40+ years have made thousands off of me, near to millions. Rest assured that I'll never use this company again nor recommend it to anybody. Hell- I'll drive an hour and 20 just to give my money to individuals I like and respect - and feel respected by. And get this- These sons of bitches have rats too!

They mangled our brand new refrigerator. They must have let it fall down a cliff because it was…read morebashed in, dented and a handle was broken off irrevocably. This happened from my daughter's door to the parking lot (there aren't any cliffs). We were compensated about $200 for a brand new $1800 refrigerator. We didn't want to tie up our time suing so we didn't. We had a Factory service tech come out to see if it could be repaired because the compressor was making loud noises. He said that it was both leaning and twisted after using a laser measuring device and wasn't worth trying to repair. Pretty impressive but not in a good way.

I hired Gorilla Men Movers for an in-town move. They did well moving everything, but they were idle…read morefor much of the time. I was quoted for a 2 hour move, and it ended up taking 3 hours. What's more, I noticed that for much of that time (about an hour), the movers were standing around doing nothing but talking on the phone to a friend. I tried to encourage them to get back at it several times, but after a few minutes, they just went back to standing around. I wouldn't mind them taking a break, except they charged me for their idle time. What's more, since I had to move a piano, they needed three movers to be present, which increased the hourly cost. Takeaways: don't trust the estimate, expect to be overcharged.