We have had a fantastic experience with Red Rock. Their customer service is excellent and the are…read morevery enjoyable to work with! Great clean and modern facilities and again, fantastic customer service.

The manager Suzzie showed us around. It was so clean and bright. They have lights in the unit…read more Which is a huge improvement from other places. They have great prices especially for what you get. I'm excited to move in soon!

The owners are fabulous and keep the place tidy! They are super easy to work with and I highly…read morerecommend if you are in need of storage. I have used them twice in twenty years and I can count on my storage unit to be safe and not worry. Friendly and well maintained!

People are amazing! I don't write reviews often, but I will…read moretake the time out for these guys! Very well priced with a very upbeat staff!

This company worked very hard to get us the best price and best unit for our needs. I was very…read moreimpressed with the personality and integrity of this company and especially the site manager, Mark from the Mark Dabling location. I highly recommend contacting Extra Space Storage for any storage needs.

Mark is wonderful to work with and is so kind and helpful! We just rented another unit over the…read morephone, and Mark made it so quick and easy adding it to our other account... also helped with autopay We definitely made the right decision coming to Extra Space Storage!

I'm not sure why Rockrimmon Self-Storage received only 1 star for two supposedly different reviews…read morehere on Yelp, especially when it averages 4.7 out of 5.0 over 9 reviews at storagefront.com. I don't normally give out reviews, but I really hate injustice, and the other two reviews here don't do justice to either the facility or the people.. I first became aware of Rockrimmon Self-Storage when I moved my household goods here (military DITY move) from California via a large Penske truck nearly a decade ago. They helped me find the weigh station and even stayed open for me when I returned, as it was about 20 minutes past their closing time. They didn't begrudge it, either, but were instead very nice, polite, and helpful about it. I didn't forget that six years later, in 2016, when I was searching for storage. I priced the dozen closest units, but all were more expensive, save one, which would only have saved me a couple of bucks per month. I went down to Rockrimmon Storage to view the available units. All were clean, and the third one was the right size, so he let me put a few things in there right then and slap a lock on it, saying, "Stop by for the paperwork." No surprises with that. Just simple and straightforward. They were still as friendly as ever, and helped hook me up with a cheap trailer for my move, as I had a lot more to move this time and would require multiple trips. Unless you're storing luxury housewares worth hundreds of thousands of dollars requiring climate-controlled conditions, I wholeheartedly recommend this storage facility. They're people of their word and absolutely adhere to the terms of their month-to-month contract. The self-entrance hours are great, too (6 AM to 10 PM, 7 days a week). Did I mention the owners live on-sight? That's pretty good security!

Would give half a star if I could. We were charged over $227 for 3 weeks of storage. The monthly…read morecharge is $145. They gave us a prorated amount for the month we moved in but charged us a full month even after checking out on the eighth of the month. We don't recommend this storage... especially if storing for a short time.

issues resolved thank you. Nice and friendly services needed that today. Would recommendread more

Had an issue with the property manager not being at either of the locations they were meant to or…read moreanswering calls then being told to drive to a 3rd location to give them back their lock for a refund, but thankfully the district manager reached out to me an hour after the whole ordeal and refunded me the charge. Rough impression up front on customer service but I was impressed by their fast follow up and handling by the district manager. Great rates, easy move in process. Just would recommend some easier system of returning their provided lock.

WhenI showed up to access my unit at 830 am the gates were locked and no one was answering the…read morephone. Apparently there is a lady living on the property that is suppose to open the gates. The impression I got from her was that she did not care if she was causing problems by not opening the gates on time. The owner is supposedly unreachable but after the police contact him I bet he'll be reachable. Also, this is not the first time I've gone there on the weekend and the gates have been locked. What ever you do don't do business with this company. Spend a little more to be sure that you can get to your storage when you need to, not when they feel like it.

two polite gentlemen came over and moved my 2br house into apartment, quick, efficient and did an…read moreamazing job handing all of my house hold goods. highly recommended!

Miss leading sales tactics and forcing people to go on auto pay to store with them and forcing them…read moreto pick up there coverage for your storded items. And saying lock is included with the rental witch it's not you actually paying for it and maximo will not disclose it to you he will let you believe it's included just to get his sales numbers up

Think twice before you rent storage space from this company. At the Nevada location, they have…read moresigns that indicate they have working security cameras trained on the gate, but they don't. None of the cameras at the gate work and they don't have cameras anywhere else on the property, except on their garbage dumpster (that camera works!). They do not care about keeping your property on their lot secure. Our trailer was very suspiciously stolen right after we moved it to one of only two spots that were available. Within two months, our trailer was gone and so was the employee that showed us the parking spots. They even have language in their contract that includes "mysterious disappearances" as one of the many scenarios for which they are not responsible, indicating that they know what suspicious things go on. Find someplace else to store your goods.

Rates go up every 6 months Was paying $63 now it's $103…read moreDo not rent here it's a trap Now I have to find another storage

I came in a few days ago, needing 7 units for my business. When walking into the office, the smell…read morealmost knocked me over. Smelled like perspiration or someone in need of a bath. Made me wonder what the property looked like. Sure enough, when shown the first size, i COULDN'T GET OVER HOW FILTHY THAT PROPERTY WAS. CLEARLY NEGLECTED, with trash from entrance into property down several isles I passed. Lazy management. No thank you. Not getting my $1,000+ in storage fees.

I couldn't get the door to open and so I called the office for help. Gidget came right away and…read moreshowed me what I was doing wrong!! Very helpful and pleasant to talk to!

Gidget is an exceptional property manager. I told her about some problems I have with the initial…read moreunit I rented. She found a much better unit for my needs within a few days - before I moved in completely. The new storage unit is far superior to the one I initially rented. I appreciate her going above and beyond her basic duties. I'd recommend this location and Gidget (sp) for someone who needs a responsive and dedicated storage property manager.