In 2011 moved me from Houston & destroyed several valuable antiques of mine and never told me they…read morejust glued the pieces together and it wasn't until a couple years later the glue started to ooze out of the pieces &that's how I discovered that they had broken them horrible horrible people do not use them. they broke a lamp,said they were going to have it fixed & took it with them & then I came home one day & found the pieces of the lamp just sitting outside no explanation no response and they also left my locked file cabinet back at the old house with all my silver in it & all my valuable papers, I paid for pack & unpack BUT THEY JUST THREW EVERYTHING IN ONE ROOM. Never got response to complaints. Paid over $11,000. Damages over20K

Great customer service. They have moved our home and our office - 3 moves total. They are awesome…read more They show up when they say they will and are kind and courteous. They took great care of our furniture. We also moved our stuff from another storage facility in town recently and they took care of everything! They picked it all up and moved it to their brand new facility. Their location is better, being right off the highway, and the price was better than we were paying before, so they are saving us money! I would recommend this place to everyone!

Factor Drive Time From Flex Movers Office into the Amount of Time you actually need movers. (this…read moreis part of your hourly move quote) I hired Flex Movers for a last minute move for a move between units within the same apartment complex. I asked for 2 people for 2 hours and received a quote of $525. The movers arrived and the move completed at the 2 hours mark. The movers assigned were strong and worked quickly. We used my own Uhaul trailer and did not make use of the Toyota Corolla the movers arrived in. However, the clock on hours starts ticking when they leave their own office and ends by adding the transit time after the move to return back to their own office. Thus, I was charged for 40 minutes of drive time in addition to the 2 hours of the actual move. This was not communicated clearly to me at the time of the quote and I had some sticker shock at the end. My $525 2:00 hour move became a $667 2:45 hour move. They did give me a slight discount off the amount due to the communication error. However, even after the discount, I paid almost $100 more than the 2 hour quote to account for their drive time to and from their office. Below is the address, so you can check your distance away to properly account for the time of your move. Flex Movers Address: 10099 SH 30, College Station, TX, United States, 77802

These guys are friggin' ROCK STARS! Not only do they have extremely competitive prices, but they…read morewere responsive and prompt on our moving day. Two guys literally moved us up 3 flights of stairs (without an elevator) in about an hour!!! They were careful with our belongings and friendly to boot! I could not be more impressed with this moving team. I HIGHLY RECOMMEND them!!

Very helpful manager and staff for all of your moving and storage needs. They are extremely…read moreknowledgeable in all areas of your moving needs. We moved from a large unit to a smaller one and they worked with us on coordinating the timing to ensure a smooth transition. Thank you Justin and LeeAnn! Also the units have easy access, clean, restrooms available 24 hours, and easy on/off Hwy 6 access. Definitely the place to go for your storage needs!!

I was a customer for a year and never missed a rental payment and was always on time. I finaly was…read moreable to move out of the facility to my own place. I moved out on the 5th of the month expecting a prorated rent but was informed "we dont pro rate". I was furious. Even rental properties pro rate. I would never use these guys again. I feel like I was robbed of 200 dollars.

Well I had just left a good review buy ai did not know they had new owners. I have tried to…read morejust pay my bill. The voice in the answering service is horrible . I cannot stand the sound of that persons voice. Right now it is broken and keeps goi g in a loop. So I can't pay my bill that way. Then I can't pay it o li e because it keeps saying I am not a customer. Doesn't recognize my email or user name!!!!!!! So now ai have to wait till tomorrow and pay my billl HOPEFULLY they answer the phone. I am not happy to hear the loading dock is not USABLE. I am disabled and that is going give me problems. Don't they realize that they don't have a working exit gate so people feel like they can just come in that way. So please ignore my review . I am going to make another one

Ever since this facility was sold to new owners, the quality of everything has dropped. It seems…read morethat the new owners are more into passive income and aren't putting any effort into keeping the facility maintained. It seems more often than not, there is nobody in the office, even during normal business hours. They recently stopped allowing tenants to access the loading dock to move stuff, meaning that loading and unloading is limited to the front door. Unfortunately, the driveway/parking area in the front is very small, so any loading or unloading in that area will deny access to any other tenants that also wish to unload/load. While the loading dock door allows exits, if you're caught outside when it closes, you'll have to hop a fence to get out since the entry and exit are gated and the outdoor door sensor is deactivated, which basically makes the existence of the dumpster useless unless you have someone who can let you back in.