I have used the facility for many years. It has always been affordable but the ownership and…read moremanagement have changed several times. The current on site manager, Cynthia, is the best. Super friendly and helpful and well informed. It is also good to see her regularly patrol the property and keeping it impeccably clean. Five star service.

New owners are very experienced, professional, and friendly. Conveniently located just off Highway…read more6. It's fenced and gated and well lit, a great place to store your stuff.

This company is great. They moved us from Texas to Ohio with no hiccups. Would recommend to all…read more Friendly, courteous and hard working. Very satisfied.

Nancy the property manager refuses to honor their side of their contract…read more After making contract arrangements Nancy changed the terms of the contract and tried to add fees and shorten the terms of the contract period. When I went into the office to work out the details she called the police and lied to them playing the victim. Avoid this company that is without morals or ethics!!!!

Horrible experience stay away from this place!!! Rented storage building for 2 months and when we…read morewent to take stuff out of building they had put a lock on our unit where we could not get in. I had just 4 days before spoke with someone in office to pay bill and I told them we would be emptying out 8/6. They says we will note account. On 8/6 they says we were locked out because we never signed contract. Why would lady on the phone I spoke with kit tell me?? We called after hours line and they were going to have manager call. It's been 24 hours and still no call. We drive 3:30 hours to sit in parking lot until they open at 1:00. Had to move in heat of the day. They do not care 1 lick about customer service. PLEASE USE A DIFFERENT STORAGE FACILITY THERE ARE PLENTY THERE. This facility is a complete joke.

This is the #1 self-storage in Bryan/College Station. Awhile back, I needed to work in my unit late…read moreat night...around 10:00-12:00 midnight. Safety is a major factor when deciding a unit. I felt comfortable each time I was working late. Leo, the manager, is extremely accommodating and so easy to work with. He is the BEST. The units are clean and the inside units are air conditioned or heated when needed. Call Leo for a good unit & price.

I can't say enough GREAT things about Morningstar Storage and Leo!! We live out of state and our…read moredaughter attends A&M...Leo has gone above and beyond to make the moving process as easy and affordable as possible for us - TWICE! He is so friendly and makes you feel like you've known him forever! The property is clean and safe and the use of the truck is so convenient! They've thought of everything! Highly recommend!!!! Leo - if you see this, THANK YOU again for all of your help...we appreciate you very much!

First, they ask you to review AS you're signing up, so this skews actual review quality…read more After five months, my rent increased 83%. It's outside, non-climate controlled. I talked to the manager to inquire about the drastic increase and she offered to meet in the middle but had to confirm and would "call me back." I can't count how many times I've called over the past 6 weeks to get an official answer. Keep getting promised a call back, but nothing. Finally contacted customer service who said a regional mgr would reach out. 3 weeks later and STILL NOTHING. Storage places are notorious for raising rents a few months after move in, but 80+ percent is absolutely obscene!!

Smart Stop Self Storage in College Station, Tx is tops. Ariana and Laura terrific in customer…read moresupport and courtesy. I have always been leery of storage units and was validated when my neighbor renter at the storage reported that I or someone was living in my unit. Alghough they had to check all was handled courteously and in a laughable manner. These 2 ladies have answered my questions as originally not my unit and offered extra security as well. Great place to store ! ! ! Thanks gals. Rosemary Teel

Justin and Jose were so great. We had a mess of stuff to move into a POD on our property and then…read moreover to my mother in laws house next door and they were so understanding of our mess. They were very gentile with all our stuff and made sure it was all packed correctly in the POD. After the move was complete they drove to a third location to deliver my washer and dryer to my mother's home. Again, did a great job. We will most definitely use them in the future!

Great movers. Excellent communication. First move we've had with zero damage to our stuffread more

CLEAN storage for sure! We love this location for our college kid needs. We have 2 units and they…read moreare so easy to access, always clean throughout the halls. Great lighting and always the right temperature. Rolling carts are always available right inside the first set of doors. If you need to store stuff in between semesters, I highly recommend this location. My husband says that they have very competitive prices.

I only had the storage unit for a couple of days, so I can't give a lot of information about the…read moreunit but my experience with the check in process was pretty good. The agent was nice and friendly; she showed me the unit (s), I chose the one that best fit my needs, and It didn't take a long time to get me checked in.

The best! Cleanest, coolest and nicest management. A real person answers the phone! Definitely…read moremy first choice.

From the owner: Brenham Texas first and BEST All climate controlled storage facility. 24 hour access with super…read moreclean and well lighted units. We guarantee your rate for one full year. Safe and secure with video surveillance. Locally owned and managed for 25 years!