Everest, The storage unit is rodent infested. My belongings…read morehave dust, rat and mouse droppings all over everything. I did not want to touch the bed frame which I left in the storage unit to be thrown away. Everything that I could take out of the unit was taken out on Saturday. You are not allowed to take money from any account. Telephone calls were not returned. No one seemed to know what any of the other staff was doing. After driving across town we could not get into the storage unit. Very poor service. I hope no one Your very poor business practices will be reported to the authorities. If you take money from any account that will be reported to the authorities as well. I am appalled and shocked how you could remain in business with the poor business practices over a year of rental costs of $100 per month... As far as I am concerned you need to refund money back to Mr. Hanks for the rat and mouse infiltration, your lack of up keep and not sealing the unit. We are done paying anything more to Armored Mini Storage. The public needs to know that their belongs are pretty much destroyed while being stored at your facility Ann Galloway

We're storing some of our extensive collection of crap...I mean cherished possessions, at Armored…read moreMini-Storage for some time before we move everything to Chicago. We are obviously very interested in keeping our stuff in good condition, safe and secure, and in a controlled climate. In comes Armored. We set up a smallish indoor storage area and started moving our stuff in. The manager of Armored was really helpful, accommodating not only my wife and I moving things in, but also our movers who we hired separately. He could have said something like "yeah, your unit is over there, go to town", but he didn't. He walked me and my movers up to the unit, offered up his carts and dollies for the move. Not only that but he helped us move the truck into place right behind his personal vehicle. After a couple hours and we were not sure of the capacity of our current storage unit to hold all our shi...stuff, we asked the manager if we could get a larger unit. Unfortunately, there were no larger units available, but the manager said that he would help us get an additional unit if we needed it and make us a good deal on it to boot. Very nice! We ended up not needing additional units, but it was so cool for the manager to work with us. Great space and great service. Thanks!

Clean facility, well lit and amazing staff! Even when times are tough, they listen, empathize and…read morehelp out within their parameters. I appreciate the attention to detail and service thats provided!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Great customer service! Nigel was super friendly, helpful, and made the entire process quick and…read moreeasy. He answered all my questions and made me feel confident about storing my belongings there. The facility is clean, secure, and well-maintained. Highly recommend!

Nigel is incredible. I had a space for only 10 months but every interaction with Nigel was above…read moreand beyond! My space was clean, secure and easy to access. Couldn't recommend this location enough!

Fair warning: do not rent here. This place is dirty, not secure, not safe at night, and service is…read morevery poor. There was a very pretty young lady at the front desk but her attitude was terrible after we signed the rental agreement. Unfortunately, she was as crude as she was good looking. There are no refunds and it's not a lease but a rent agreement. This place is not professional at all.

I have used Global storage since they first opened. I was charged 85.00 a month then they sold and…read moreraised my fee to 160.00 a month. They have trouble managing their system and send me over due notices then immediately send apology emails because their was no overdue issue. If you are looking for storage just be sure you don't do business with any of their locations. They have doubled my payment in 2 years. A terrible organization.

I chose this facility because the owner was running a promotional rate. When I paid, he told me…read morethat his credit card machine was only set up to charge the regular (higher) rate. He said he would keep the difference as a credit and refund it to me when I left. Well, you can probably guess how that went. He never refunded the money, even after I asked for it. I don't recommend this business. However, if you do rent from them and you are cheated, I suggest you make a complaint through your credit card company. If you keep a copy of your rental agreement showing the agreed rate, or you keep a copy of their advertised rate (even take a pic of the sign), your credit card company will generally force the merchant to refund the amount they shouldn't have charged you.

Brian and Gale were extremely helpful and reliable. They helped me out a lot and everything went…read moresmooth. I'm grateful for being led to their shop where I rented the uhaul. I highly recommend them.

Absolutely the best storage in Albuquerque. Friendly military veteran family Who are providing…read morewonderful service at a reasonable rate. I highly recommend to friends and other businesses could really learn from their hospitality and generosity. I would've gave it a 10 if 10 was available.

I rented a 10x15 space here in July 2023 for $121/mo. 3…read moremonths later the rent went up to $201. (I complained and got them to lower it to $169/mo.) Then the following increases; July 2024 rent increased to $249 June 2025 " " " $260 March 2026 " " " $281. In my opinion these increases are too much and I will not deal with this company or recommend them.

If I could select ZERO STARS that is what my rating would be. Not only to they get you in on a…read morecheap rate and then almost immediately double your rent, they are also mouse infested. I had all of my personal belongings stored at this location while I went through some difficulties in my life, and when I was finally at a place where I could go and retrieve them, I discovered my entire unit was mouse infested. Mouse poop, pee, two dead mice, and ruined items galore. I have never seen so much mouse poop/pee all over things in my entire life. We were afraid to touch things in order to move them out because we did not want to contract hantavirus or some other disgusting thing that is spread through rodents. We had to throw away an Ashley Furniture Modular Reclining Sofa, an accent chair, book shelves that were soaked through with so much mouse poop and pee that the wood expanded and turned black, our 9 ft pre-lit tree etc. etc. etc. The tree box was so full of mouse poop that it was obvious a family of them had taken residence just inside that box. So many items that meant a lot to me were ruined by this mouse infestation. To make matters even worse, as we were leaving the storage facility, we were able to catch a mouse on video as it scurried back into the building through a hole in the side. I reached out to the local office and no one would even call me back. I then reached out to corporate office who referred me to some local defuse/defend/deny woman named Stephanie who was so incredibly rude and could not have cared any less about what my family experienced. I was told that if I had paid for their insurance coverage all of my items would have been covered by their buildings' mouse infestation, but since I didn't pay for that option, I was shit out of luck. DO NOT RENT FROM EXTRA SPACE STORAGE UNLESS YOU WANT ALL OF YOUR BELONGINGS TO BECOME INHABITED BY LARGE MOUSE INFESTATIONS. These people are heartless and unkind, and not only do they take all your money, they don't care if the things you worked hard for are ruined by their lack of pest control. TOO BAD THEY DON'T USE SOME OF THAT RENT MONEY TO DO PROPER MOUSE CONTROL AT THEIR FACILITIES!!!!!