Best cab company in vancouver!! Drivers are friendly and reliable! LOVE THEM!! And they have…read moresenior discounts!

We had a 8 am scheduled pickup to go to the airport. When…read morethey did not arrive i was assured they were about 10 minutes away 15 minutes later i called - they were just now on way to my place..at least 25 minutes out Poor service cancelled ride

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

Very nice and on time. Great communication and super chill driver. He also was able to give me…read morerecommendations for food in the area which was a great help.

When my children were planning my 70th birthday celebration, they wanted to include a winery tour…read moreof the Willamette Valley. When it became hard to figure out who would drive, they all agreed, "Limo"! I'm so grateful we chose Portland Luxury Town Car & Limo. I contacted them through their website and received Billy's response within 10 minutes! We were looking for a last-minute reservation, and Billy was a pro at making it happen. On the morning of, Billy picked us up in a brand-new Cadillac Escalade, gleaming and stocked with bottled water, and asked us what music we liked. This got the party started! He even took a video of us all getting in to record this special occasion. We wanted to visit three wineries. Billy offered great recommendations, and we took his suggestion and switched up our last stop. WOW! What a great choice! We are all still buzzing about the great experience we had with Billy and Portland Luxury Town Car & Limo! We will definitely hire them again! The booking process was seamless, and the communication regarding pickup locations was excellent, and five stars for professionalism. We had excellent service from start to finish! We will definitely hire them again! Thank you, Billy, for making our trip so memorable."

We were celebrating in Oregon wine country and used this service. We were fortunate to have…read moreBilly(owner) as our driver and he was terrific. We rented his new luxury sprinter for the 9 of us and it was dialed with very comfortable seats and an excellent sound system. Billy was prompt and professional. We would recommend his services and we plan to use him in the future.

I have used VanTrans services for the past two years and they are awesome. They are always on time…read moreto get me to my appointments. Once my appointment is over I call them and they are there to pick me up within 15 - 20 minutes. Other services the wait has been much longer. The team at VanTrans are courteous and make sure your are comfortable. I've never had an issue. I highly recommend the VanTrans team. GREAT WORK!!! Barry

DO NOT GET INTO THIS VAN! He is a dangerous driver! He was driving about 40-45mph through a 25mph…read moreresidential neighborhood without looking at the road and almost hit me and my 2 dogs as we were crossing. I had to scream to get him to hit the brakes and swerve out of the way. As you can see in the image, he had to pull to the oncoming traffic lane to avoid me. He was clearly looking at his phone or something because he was increasing his speed significantly as he was coming toward me. I get that mistakes happen and I would normally let it go, but this idiot had the nerve to back up and yell at me that I was in the wrong for crossing the street. In a residential neighborhood. That I live in. Where everyone is out walking their dogs. With no crosswalks. BECAUSE IT'S 25MPH NEIGHBORHOOD THAT PEOPLE LIVE IN AND ANY SANE DRIVER WOULD WATCH THE ROAD AND STAY UNDER THE SPEED LIMIT! I would not trust him to get yourself or your loved ones anywhere safely. The guy is not only a bad driver but an aggressive bully that is going to seriously hurt someone one day.

If there were a BILLION STARS available, it wouldn't be enough!! I've been utilizing medical…read moretransport since before 5 Star came along, and what a PLEASURE it has been to see this company grow! This is THE BEST medical transportation company I have EVER ridden with, and I have ridden with almost all that are in this area! Their vehicles are always clean and well maintained. I've never heard 'funky' engine noises, or have wheel-wobbling like I've experienced with other companies. And the EMPLOYEES!!! OMG, the kindest, sweetest people! I have never met a grumpy face!!! And I LOVE that they TEXT YOU when they are within 15 minutes of arriving!! So nice to know, and have time to put on your coat and shoes or do anything else before they get there! I've had the JOY of riding with Drew, Brian, Miranda, Deb, Jacquie, Lori, Cole, Syd, Mike, Gary and their newest driver Shelly (forgive me if I spelled names wrong!), and they were ALL great drivers and AWESOME people! If you need a ride, THIS IS THE COMPANY TO CALL!

My Mom is recovering from emergency surgery. I needed to find someone on very short notice who…read moreprovides wheelchair transport to drive her home. I reserved a ride with Five Star Special Transport on Sunday night for Monday afternoon and was worried they might not be able to arrange a pickup with less than 24 hours notice. Jacqueline reached out to me by 10am Monday, confirmed the time of our ride, and answered all my questions. The driver, Gary, arrived on time, helped my mother get into the wheelchair, and made sure she was very securely placed in the van. The van itself was modern, clean, and well-equipped. Both Jacqueline and Gary were kind and professional. I'll definitely be using their service again when my Mom needs it. Thank you, guys!

The airport is extremely better now with the updates. The location feels cleaner, more organized,…read moreand the staff are more helpful! There are lots of nice places to shop and eat which makes it super nice!

My wife, mother-in-law, and I had the opportunity to travel through the Portland International…read moreAirport for a quick sightseeing trip in Spring of 2026. We got to see the beauty of the massive airport expansion that completed in 2024, along with the friendly kindness of the employees. I now understand why PDX is ranked the best airport in America. It's been over 20 years since I last visited Portland (not counting the Amtrak that we took from LA to SEA), so the airport was very new to me. We need wheelchair assistance when traveling with Mom, and an assistant was waiting for us at the jet bridge. He took us through the parking garage to the nearby car rental building. Definitely walkable but busy: later we learned that there is an underground, heated tunnel between the building and airport terminal. What really interested me about the airport was how everything was connected. It consists of only one terminal, split into two sides: North and South (each with its own security checkpoint); four concourses (A-D), with Concourse B and C on the south end. All concourses are connected via airside corridors (no need for intra-airport train or shuttles), with some having moving walkways. There are a total of 60 gates. We got to experience the airport a lot more on our way back to LAX. Dropping off our rental car was easy (actually got someone to acknowledge our return of the car, which isn't common anymore at airport returns). There is no rental shuttle, so asked the nice Dollar attendant, who then called Delta to ask for wheelchair assistance (she needed to know the name and flight number). In about 15 minutes, Curtis came by and took Mom to the various stops, with my wife and I tagging along. Like at other airports, a good attendant can greatly simplify the navigation of an airport, especially through the security lines. We needed to check one bag (had bought some craft beer to bring back), and Curtis waited patiently while I interacted with the super nice Delta agent. While waiting, my wife told me later that Curtis had been like a tour guide, explaining the airport expansion, especially the iconic wood ceiling in the main hall. North Security was next. Security has all the newest processes, including TSA touchless ID, which meant we didn't need to show our IDs or boarding passes. We were flying out of Concourse D, so went to the Escape Lounge in the Concourse. That's where Curtis left us, letting us know that he would leave the wheelchair in case we would later need it. On our return flight, we had a chance to interact with A LOT of workers from the airport, and EVERYONE was genuinely talkative and pleasant. I'm sure it has something to do with that it was a Saturday, but as we talked to Curtis, he stated that most folks at PDX were like that. Of course, a modern destination airport has to have affordable light rail connections, with connections into the heart of the city. Portland has this route running every 15 minutes, costing $2.80 for a 40 minute ride. Will visit downtown Portland via rail next time.

The driver quoted me $25 and charged me $46 - I will never use them again…read more I should have called Uber/Lyft, lesson learned.

The white van was extremely dirty inside with a very foul smell, along with being almost half an…read morehour late for pickup.