No, no and no some more. What they did to us on our wine tour was not okay. From the get go, we…read morewere rushed. Our 10:00am pick up came at 9:25am, which may not seem like a big deal, but when you're still washing your face and making coffee, it's not ideal timing. We received multiple calls and texts to rush us, and upon making it to the van BEFORE our scheduled 10am time anyway, we were immediately greeted with "I have a 6:00pm tour to get back to Chicago for, so we're in a tight schedule." Excuse me? We paid for our time, and really shouldn't be rushed.
We received no information about any of the wineries, wines, his knowledge or anything else. We were only asked once about the radio, and that was the end of our tour guide talking. There was no rhyme or reason to our stops, just haphazardly went wherever the guide thought was best. We actually stopped in Chesterton, Indiana instead of going to Michigan on our MICHIGAN WINE TOUR, only to get there and be told it was closed for an additional 45 minutes and drive off to another winery... 35 minutes away. At this point, we've been in the van for over two hours with no water, wine or food.
We didn't have lunch at Journeyman Distillery as promised, and actually stopped at a pizza place that took over 50 minutes to get us our food. It was horrible, and definitely not "gourmet" as advertised on their website.
Inside each of the three winery stops, our guide would RUN to make it in first so that he could tell the winery that we only had 30 minutes there, so make it quick. WHY?!?! This would irk me so much. At the last stop I only got THREE of my five tastings because we were in such a rush.
As fate would have it, we were VERY late coming back for his 6:00pm tour thanks to traffic and weather, and our guide actually started reading his next itinerary while driving on the expressway!!!! Our complimentary wine bottles, as stated on the booking website, were not in the car, and when we asked about them he said "oh, I promised you those?"
From start to finish, this was a mess. Enjoyable, because I was with my friends, but so incredibly ridiculous. I'm super disappointed that this is the experience we had when it appears others were treated much better. I don't give 1-stars often, but I think my review justifies itself.