1. CT Palm Trees & Tropicals

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Hamden, CT

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CT Palm Trees & Tropicals

5.0 (1 review)
Open • 9:00 am - 6:00 pm

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Elegant Orchids Florist

Elegant Orchids Florist

1.3(12 reviews)
3.7 mi

Was not only impressed by the beautiful arrangement but also with the delivery. When the driver…read moredidn't get a response when she rang my doorbell, she called my home to ensure I found the bouquet by the front door. This action deserves an A+ compared to the B- that occurred a few months ago when I had an arrangement sent to my brother in Austin, TX for his 70th BD. Unfortunately he never found it until the next day since he never received a call where the arrangement was left. Little things make a big difference!!!

I'm in business myself, and when and if a customer has an issue, it should be aggressively…read moreaddressed and resolved. That's how you get repeat business, that's how you get good word-of-mouth, that's how you stay in business. However, this florist is atrocious. I had scheduled flowers to be delivered in Cheshire, Connecticut, three days before Valentine's Day. They were never delivered. There was no phone call. There was no email. There was nothing. I called the day after Valentine's Day because I was notified that they had never been delivered. I was met with a loud, aggressive woman who was just nasty. I don't know what other word to use. It was almost as if everything was my fault, and I don't even know what I did. She said to send her an email with a confirmation, which, again, I don't know why she didn't have it, but I did. I then followed up with another email a few days later, but there was no response regarding the hundred dollars I spent. I don't care, I'm not chasing it down, lesson learned, and I don't understand how a person operates a business in this manner, and I don't know how a person like this stays in business.

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Elegant Orchids Florist
Elegant Orchids Florist
Elegant Orchids Florist

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CT Palm Trees & Tropicals - gardening - Updated October 2026

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