This review is based on my communications via email with Gary Rickenbaker…read more I was in the market to buy a new car and I like to do all of my communications via email. I reached out to Gary and he got back to me quickly with a solid OTD number for a new vehicle. We went back and forth several times his price was very competitive but unfortunately not the lowest I received so I went with another dealer instead. Their pricing was VERY close to a competitors but they did the best they could. However, Gary was very responsive the whole time and was great to work with. I never once felt pressured or rushed to buy a car and my process took about 2-3 weeks of communication. He responded almost immediately every time and answered all questions that I had. I hope to work with him again in the future when I search for another new vehicle. Thanks Gary!!!

If you are buying a car here, I highly recommend the salesmen Payton! I was buying a car out of…read morestate, which can usually be stressful, but he made the whole process smooth from start to finish. He stayed in constant communication, answered every question quickly, and kept me updated at every step. Payton was motivated, professional, and genuinely helpful the entire time. He made sure everything was handled correctly and went out of his way to make the deal easy for me, even from a distance. Not to mention always sent me videos and pictures when asked for them to verify some things. If you're looking for someone who actually cares and will work hard for you, ask for Payton.

great people and good deals but times are tough…read more now, so sorry they closed I miss their smiling faces

I bought a 2016 Passat from shamrock auto. The car was super clean, rode terrific and as I'm sure…read moreI'm their furthest client (revere, Massachusetts) the car passed inspection with flying colors. I would highly recommend Shamrock Auto to anyone who wants to take a road trip and visit. Family business, super friendly and efficient. I completed the car buying process quickly and efficiently. Angie maintained contact after my purchase to be sure there was nothing more that they could assist me with. I'm completely satisfied with my purchase and would definitely consider them again. Take a look, you won't be sorry. Thank you Angie and Kieth for everything.

Thankfully the car so far has been good but the following is exactly why I would never recommend…read morethem and would give them less than 1 star if possible! This company cannot seem to produce a tag for my car and I am getting a constant run around. My father called 3 or 4 weeks after purchase because I was told I would receive my tag in the mail and had not received it and checked with Laurens county and the car was not registered to me, was told at the time by Caitlin she was looking at it online and it was being processed and would have it next week. Didn't receive the tag so my mother started calling 11/4 and was asked by Dahnisha if they asked us to get a tag and she told her no we paid for yall to do this and she said she would check on it and call her back, called the car lot back that afternoon cause no one called and said she was waiting on Mr. Peterson to call her. My mother and father both called back Tuesday with no luck so they continued to call 2 or 3 times a day for the next 2 days with no results. Friday they both began calling and after the 4th time Dahnisha answered for my dad and stated "I told you we would get a tag" well no that had never been said cause no one returned calls to us and we were told the tag would be mailed to my house. She told him she was going to get the tag herself and my father told her to let us know when she had it we were coming the 1.5 hr drive back to Aiken again to get the tag. He tried to call back a few times to let them know we would be there 1st thing Sat morning but no one would answer so he tried messaging them on their website and was told great we will see you then. Got there and once again no tag and my mom talked to the owner outside and he began blaming everything on Caitlin and that's why she no longer works for them and my mama said either way the tag is needed and the owner told her there was "no need to cry over spilt milk cause there was nothing they could do" but their solution was to give me a dealership tag with 11/20 on it even though my bill of sale shows the date I purchased my car and to drive it. My mother told them this is illegal and they said no he will be fine if he is pulled blame it on us. They left the dealership called a friend of theirs that is a cop and she confirmed it is illegal and I could be charged with driving an unregistered vehicle and my car could be towed. 45 days was up 11/11 and my father called again on 11/12 and of course no tag and was told by Tammy that Dahnisha was gone to pick her kids up and she would have her return his call. My mom called the bank that financed me and told them the situation and the bank manager called the car lot to find out about the title of the car and the tag she was told by Tammy Dahnisha quit and no longer worked with them and they were behind on paperwork per this and would get the tag by tomorrow. So my parents called Aiken sheriff dept and sent a deputy down there, They told him we could come and get another 45 day tag and he told them no you cannot do that it is illegal at that time they offered to give us another bill of sale with a tag and he had to tell them this was also illegal and they could not alter the paperwork and they needed to get my tag. He told my dad to call the lot back in 10 mins in which he did and this time Dahnisha answered the phone after Tammy told the bank she no longer worked there with a lot better attitude claiming this time Tammy was gone then to get the tags and she would fedex the tag to us. So we will be calling tomorrow to make sure the tag was purchased and if not the next step is a lawyer! My car was parked 11/11 and I am having to now drive my parents car back and fourth to work and they had to borrow a car from my grandfather so they could carry my sister back and fourth to school. After being told Tuesday 11/12 that Tammy was gone that afternoon to pick up the tag, my mother called on 11/13 and was told by the owners daughter Dahnisha at this time that she was going to get my tag at 1:30 that day. My mother asked her at this time about being told the day before that Tammy was gone to get the tag, Dahnisha at this time told my mom that Tammy did go but she wrote the wrong amount on the check and couldn't get it. So about 3:30 my father called back and the owner answered the phone and let him know they had picked my tag up. Since Dahnisha had been telling us she would be sending the tag to us by FedEx my dad asked when we would receive the tag and he asked my father if Dahnisha told him that and then told my stepdad that we had made the process slower by getting the police and the bank involved and he had the nerve to be hostile when all the blame was on him and his employees. My dad told him he would be there the next day with the police again to pick my tag up. We went to Aiken for the 5th time of making the 1.5 hour drive and FINALLY got my tag on 11/14/2019

Palmetto motors is a great place to shop around for a newer car to fit any needs you have. Palmetto…read moremotors and their wonderful staff helped me get a 2012 Prius C and I am so grateful. Thank you guys at Palmetto Motors so much!

I just purchased a used Mazda Miata from Keith and absolutely love it, I didn't want to take any…read morechances on its condition, although it was beautiful in and out I needed a full check. Made an appointment at Kennesaw Mazda and had it fully gone through, there were only a few concerns mostly fluid flush exchanges which they performed other than that a perfect bill of health. Lol Very pleased with my purchase

It was amazing all there cars were good and the owner Sean was really nice and none of the cars…read morewere bad

Update: Kudos to the service department. Within the last 2 weeks I have had services done & it was…read morean easy process. I went in for routine maintenance and was able to receive a loaner and have my car serviced with no hassle. Today I called to see can I come in for a last minute service and they gladly accommodated me without hesitation. Literally was in and out in less than 20 minutes. Stellar service. The sales team here works together as a smooth unit. The hospitality is very welcoming and accommodating. The moment you arrive you are immediately assisted with service. I cannot say nothing but good things about Mr. D. Wilson. He's very detailed oriented and made the whole purchase less stressful. The general manager Mr. J. Guillory is remarkable. His dedication to the clientele's wishes are unmatched. He honestly made whatever issues I had right. The prices for Lexus are the best in a 250 miles radius. If you are looking for a new purchase, go see the team at Lexus. Luxury treatment from the moment you arrive.

This the 2nd time Lexus of Augusta has wrecked one of my cars that I took their for service! they…read morelied repeatedly and was trying to fix it before i found out. I only knew it was in the body shop because I pulled up at Lexus with no notice, then tracked my car to Rick's Paint and Body. I took my car there 3 Fridays ago, and gave my key to Chris, for a 15,000 miles service. I wasn't getting a call back from, so after 5 days I went to get my car. He did not come talk to me but texted someone else to tell me my car was not ready. After a few more days of no call backs, no car when I drop in, I asked for the manager. I voiced my complaint about the poor communication from Chris and the slow service. I want my car back but I have been getting the run around for 2 weeks. I asked Mickey point blank, I said the last time y'all gave me the run around about getting my car back it was because y'all wrecked, did you wreck my car again? Mickey the service manager said no. He said it does need a tire. He had the tire and the tech to change it, it won't take long. Monday, they said my car was not done, no one was available, but they would call me back . Tuesday same thing. Wednesday , I pull and demand my car. Then Chris says they scratched your car. I said I asked and yall said my car was not wrecked. Then Chris says it just happened this morning. I talked to the service manager Mickey, he told me he took my car to the body shop himself yesterday. So there is another lie, Chris just said the "scratch happened today," so why did Mickey take my car to the body shop yesterday? Why didn't Mickey call me before taking my car to the body shop? He knew I was already upset because Chris wasn't communicating. Then the service manager says he didn't know whose car it was he just got an estimate and took it to the shop. That is another lie, there are tag on the key and the mirror, and my registration is in the glove box. So they were stalling hoping to fix my car before I noticed it. This is the second time they have crashed my one of my cars. I have been a customer for more than 20 years, but I am not buying another Lexus from them because their service is terrible and all they have to say is sorry. Yeah their customer service has gotten to be very sorry over the last couple of years!

I stopped in to get a headlight replaced while visiting Aiken. I had been told by a few places in…read moreanother the city that the industry estimated repair time would be over 45 minutes due to having to move several items in the engine compartment. I was treated warmly when entering and told to bring my dog in while waiting. She even gave her treats and belly rubs. The technician took my keys to drive the truck to the shop for an estimate. He returned less than 10 minutes later and I joked that he must be finished. HE WAS!!!!! They did not try to gouge me with the industry standard and simply charged me for the bulb. I reminded them that I did not live in the area so no repeat business opportunities. They simply laughed and said that would be it. Thanks so much for the great service and honesty to an out-of-towner.

I can't rave enough about the honesty, courtesy, and knowledge of this auto repair shop. I took my…read moreMercedes Benz in for what I thought would be a huge repair bill. My Air Suspension system was, what I thought malfunctioning, and in need of a replacement. They ran a bunch of diagnostic tests, and determined there was nothing wrong with the air suspension at all. They could have charged me anything, yet chose to be HONEST! They only charged a reasonable diagnostic charge and sent me on my way. Eric the shop Mgr. is also a super nice, knowledgeable guy, and a pleasure to work with. I HIGHLY RECOMMEND THIS COMPANY FOR ALL YOUR AUTO REPAIR NEEDS.

honest and very knowledgeable. knows there stuff cars trucks diesels. Long history in aikenread more

I bought my truck from here. They hooked me up with a great deal and when I had problems with the…read morecar they went out of the way to help me get them fixed. Mr. Garner has all these different places he directed me to that we're able to fix everything for cheap! He even covered some of the costs himself. He and Garner Auto Sales are so nice!

I was in the market to purchase a used vehicle. I visited Garners and found a Mustang that I really…read moreliked. A few days of shopping, I went back and decided to cut a deal with the man. When I arrived, the car was no longer on the lot and I had assumed he sold it. Which would have been totally cool. EXCEPT he informed me that he gave it back to his nephew to drive for a while. I thought this was poor salesmanship considering he knew I was interested. So instead, I spoke to him about an old Chevy 1500 he had on the lot. He said the battery was dead in it and he will replace it and call me when it was ready for a test drive. Never called back. Three weeks later I see someone driving down the road, some poor fool bought it. Not even ten minutes ago, now a month and a half later, that mustang is back on his lot. This guy is definitely not the one you want. Shady too.