Grossly understaffed. Not locals fault. Corporate has pretty much a hiring freeze on…read more Experienced employees leaving. Having to close early unannounced do to critical staffing shortages leaving alot of donars in-the-lurch. Shame, liked the place.

Phlebotomist on the floor named Cardarius was talking sexual to a young woman that wasn't…read morereciprocating this talk. This is an obvious sign of sexual harassment and I find it disgusting for him to be doing that and insanely unprofessional. I don't even know why he's still working there, I witnessed someone go up and tell a manager about this and instead of disciplining him nothing happened at all. By that time I was done.

I love coming here to give blood. The staff is so warm and friendly. They appreciate the business…read more If you have never given blood before, I highly suggest you come here. They will set you at ease and help you through the process. I have never had a bad experience at this location. Please come and give blood, it will save a life!

I gave blood at the IGA in Tryon, NC and it was not a good experience. I will not be giving to…read morethem anymore. First, the nurse put the needle in and twisted it in my arm. Blood began gushing out and was bleeding underneath the skin and tore the vein a little. She had to stop because there was so much blood coming underneath my skin that became the size of a golf ball. This all happened within 30-45 seconds. Then I have never received my E-gift card and nobody would call me back after a week. We left three phone messages and sent a message through their website and haven't heard from anyone.

I think her name is Maggie but she is great It never hurt at all when she puts the needle in my…read morearm I gave blood for the first time and was suppose to get 750 and when asked about it they told me I signed up for 625. My friend gave blood and recieved 750!.00 and my amount states less. My promo code is no longer posted on my account and it's my second time and no one can help me. 625.00 vs 750.00. How do I get the rest that I signed up for before my next appointment . Staff members are very nice but money owed is not on my account

This place does not know how to schedule their employees. 1 nurse on a Friday. Training at that …read more 8 people waiting for 1 nurse. No sense of urgency. The only good thing is its clean. So this will be the last time here. ​

Haven't been to this place yet, but have been seeing these advertisements where you can ear up to…read more$800 the first month for being a new donor. I filled out the basic info and got a message saying I am eligible to only get $575 for the first month as a new donor...FAR short of what they advertise. Not sure if I would be considered a scam or false advertising.

Easy parking. Clean, bright facility. Gracious, friendly, caring staff. So efficient and quick I…read morethought about asking them if they wanted to draw from the other arm while I was here. ( JUST KIDDING!) Three people will benefit from my 30 minutes of time. Do YOU have a spare 30 minutes?

I would highly recommend donating blood, platelets, or plasma at the blood connection on Woodruff…read moreRoad. The staff is always incredibly friendly and makes the time go by quickly. They always remember who I am and ask how I'm doing. They are always accommodating when I might be a little short on time. They're also a wealth of knowledge. I've learned so much about the donation process, the reasons to donate, outside of the obvious, and how good it is for our bodies when we donate blood. Occasionally, the wait can be rather long. The staff has always been very apologetic when this happens. It's always helpful to have a appointment when donating. I have A+ blood therefore donating plasma is the best use of my blood type. The staff is very familiar with helping you figure out which donation would be best for you blood type. Of course, any sort of donation Is very helpful. The staff always thanks me and I always hear them thank others for taking the time to donate. Donating blood literally can take as little as 15 minutes from the time you sit down to donate and to the time you leave. All of us have 15 minutes to give. It's a difference between saving a life and not. I'd Recommend donating here!!

Wait time to donate exceeds an hour. Insufficient staffing. April 26 2026. Normally wait time to…read moredonate is around 45 minutes.

If i could give a zero then I would!!! Very rude and not professional at all!! They not only…read moredropped the pay , they also dropped any common sense!!! The good employees got smart and left this classless dump!! Teach the employees and manager how to be professional!!

no one would stick me because deeper veins. rude interactions. after a slight loss of blood one…read moretime and then not being able to stick me right the second I was deferred. I didn't loss enough to be deferred but they deferred me. less money then before, never going back

Friendly people there, always chirpy. And a well stocked pantry corner encourages with the blood…read moreflowin' ;)

My husband and I went by to give blood (the first time ever for both of us) because we heard they…read moreare now doing free COVID antibody tests with it. We made appointments online which I believe is recommended and filled out the medical history info online as well. We got there and they took our temperatures before letting us in the building. The wait wasn't too long before they took me back to a little room to take my blood pressure, temperature, and check hemoglobin counts. They had me fill out the whole medical history survey again in this room, so don't waste your time doing it at home beforehand. I was a little nervous having never donated blood before but they took me back to a chair and got me all set up, then my nurse brought me a ginger ale to sip on. She was extremely attentive to me despite also working with three other donors, and made sure I was ok. I felt lightheaded at one point and she pulled out an ice pack for my neck which helped. Keep squeezing the foam ball in your hand! It might hurt but it makes it go by quickly I think. The actual process of giving blood took 10-15minutes, very short. After it was finished, I sat for a few minutes before getting up then went and grabbed a few complimentary snacks and made sure I'd be ok to drive. They have lots of snacks, drinks, teas and coffees for you to get functional if you aren't feeling great. We also each received a $10 visa gift card when we were done, so that was a great perk! Overall I had a great experience, much better than I ever thought my first blood donation process would go. They're extremely friendly nurses and make sure you're ok throughout the process. I'll definitely be back in two months and will tell everyone I know to go donate!

I just left volunteering at the American Red Cross in Huntersville, NC as a Bio Donor Ambassador…read more It was a fantastic experience! The staff is friendly, engaging and greet each donor with a smile. It was an energetic atmosphere that made me want to stay beyond my shift. I'm going back to volunteer again.

I love the staff at this location! Makes donating easy and I feel welcome there. They give you…read moretreats and thank you for donating.