Been going here for years for some reason. Dirty bathrooms and the water fountains are moldy…read more Outlets don't work.

Oh boy oh boy. I forgot to review these people. I took valuable time off work, drove all the way…read moreover here only for them to inform me that they could not find my insurance. They said "could you come back at 1?" No I can't fucking come back at 1; are you serious? What do you think I do all day? I already got back late to work with these people. Very frustrating! A note to staff: CALL AND REQUEST INSURANCE PRIOR TO THE APPOINTMENT SO YOU CAN CHECK IT IN THE MEANTIME AND HAVE IT SORTED OUT ONCE YOUR PATIENT ARRIVES. Considering the fact that I am covered by top of the line, Connecticut state employee coverage through BCBS/Cigna, I am quite appalled that this is one of their in network providers. Very dirty office, kids running around. I am actually glad, in a way, that they could not find my insurance. Any shopping center with both a rim rental house and a plasma donation center is not somewhere I want anyone putting sharp objects into my mouth. Holy hell, someone please condemn this nightmare factory.

I think her name is Maggie but she is great It never hurt at all when she puts the needle in my…read morearm I gave blood for the first time and was suppose to get 750 and when asked about it they told me I signed up for 625. My friend gave blood and recieved 750!.00 and my amount states less. My promo code is no longer posted on my account and it's my second time and no one can help me. 625.00 vs 750.00. How do I get the rest that I signed up for before my next appointment . Staff members are very nice but money owed is not on my account

This place does not know how to schedule their employees. 1 nurse on a Friday. Training at that …read more 8 people waiting for 1 nurse. No sense of urgency. The only good thing is its clean. So this will be the last time here. ​

I would highly recommend donating blood, platelets, or plasma at the blood connection on Woodruff…read moreRoad. The staff is always incredibly friendly and makes the time go by quickly. They always remember who I am and ask how I'm doing. They are always accommodating when I might be a little short on time. They're also a wealth of knowledge. I've learned so much about the donation process, the reasons to donate, outside of the obvious, and how good it is for our bodies when we donate blood. Occasionally, the wait can be rather long. The staff has always been very apologetic when this happens. It's always helpful to have a appointment when donating. I have A+ blood therefore donating plasma is the best use of my blood type. The staff is very familiar with helping you figure out which donation would be best for you blood type. Of course, any sort of donation Is very helpful. The staff always thanks me and I always hear them thank others for taking the time to donate. Donating blood literally can take as little as 15 minutes from the time you sit down to donate and to the time you leave. All of us have 15 minutes to give. It's a difference between saving a life and not. I'd Recommend donating here!!

Wait time to donate exceeds an hour. Insufficient staffing. April 26 2026. Normally wait time to…read moredonate is around 45 minutes.

Friendly people there, always chirpy. And a well stocked pantry corner encourages with the blood…read moreflowin' ;)

My husband and I went by to give blood (the first time ever for both of us) because we heard they…read moreare now doing free COVID antibody tests with it. We made appointments online which I believe is recommended and filled out the medical history info online as well. We got there and they took our temperatures before letting us in the building. The wait wasn't too long before they took me back to a little room to take my blood pressure, temperature, and check hemoglobin counts. They had me fill out the whole medical history survey again in this room, so don't waste your time doing it at home beforehand. I was a little nervous having never donated blood before but they took me back to a chair and got me all set up, then my nurse brought me a ginger ale to sip on. She was extremely attentive to me despite also working with three other donors, and made sure I was ok. I felt lightheaded at one point and she pulled out an ice pack for my neck which helped. Keep squeezing the foam ball in your hand! It might hurt but it makes it go by quickly I think. The actual process of giving blood took 10-15minutes, very short. After it was finished, I sat for a few minutes before getting up then went and grabbed a few complimentary snacks and made sure I'd be ok to drive. They have lots of snacks, drinks, teas and coffees for you to get functional if you aren't feeling great. We also each received a $10 visa gift card when we were done, so that was a great perk! Overall I had a great experience, much better than I ever thought my first blood donation process would go. They're extremely friendly nurses and make sure you're ok throughout the process. I'll definitely be back in two months and will tell everyone I know to go donate!

Easy parking. Clean, bright facility. Gracious, friendly, caring staff. So efficient and quick I…read morethought about asking them if they wanted to draw from the other arm while I was here. ( JUST KIDDING!) Three people will benefit from my 30 minutes of time. Do YOU have a spare 30 minutes?

I just donated blood for the first time in several years. This facility made it so easy!…read more Well-staffed with knowledgeable and supportive staff. Total time there was about 20 minutes. It was a pleasure!

If i could give a zero then I would!!! Very rude and not professional at all!! They not only…read moredropped the pay , they also dropped any common sense!!! The good employees got smart and left this classless dump!! Teach the employees and manager how to be professional!!

no one would stick me because deeper veins. rude interactions. after a slight loss of blood one…read moretime and then not being able to stick me right the second I was deferred. I didn't loss enough to be deferred but they deferred me. less money then before, never going back

I have been three times and every single time has been very smooth, no wait, everyone is super…read moregentle and professional. The third time I went, I was moments away from passing out, and everyone was on the scene immediately.

This location closed permanently on May 5th. I hesitated to return for almost a year or it may…read morehave already been a year, because my last handful of visits were bad. A woman that was constantly complaining about how much she hated her job there was the person that prepped me for donation with the needle and it was apparently placed incorrectly because it was incredibly painful and uncomfortable during my entire donation process. My arm bruised very badly and it felt sore for over a week. For some reason I was still able to keep donating a couple more times until my bruising faded, then a few staff members acted like it was a problem because a light brown discoloration appeared on my arm at my injection site. I thought it was my fault for a while because I left a band aid on for too long but come to find out, I ended up getting Hemosiderin Staining as a result. It isn't that bad but now I feel like a laser treatment or just covering it up with another tattoo are some options to erase this minor flaw caused by negligence. I should've just walked out instead of let an unhappy employee touch me. Aside from all this, there were more good employees than bad, there and because of that, I didn't leave a 1 star rating.

I come in here often, they're super sweet. The people are caring and on top of things. I love that…read morethey don't need to prick your finger to get your iron now too haha omg.

It's now more important time than ever to donate blood during this nationwide pandemic. I am pretty…read morefearful of needles, but they made the experience a pleasant one.

Teniendo todos los requisitos solicitados, solo por no hablar ingles no dejaron donarread more

This place is absolutely wonderful. The staff is very nice and helpful, and the environment is very…read moreclean and professional!