If your new they care about you,once your there and there's problems forget it,thier way…read moreunderstaffed ,they have a high employee turn over rate eviendetly they don't care about thier employees niether,they need security on premises, ppl cussing on phone etc. And I've experienced threats from homeless ppl and addicts around outside, the finger print scan socks and the touch screens you use glitches,and most staff got attitudes and don't want to be there

Every now and then I come to donate blood not for the money but to give back. They staff are nice…read morewhenever I come. I only like one tech to stick me, she is gentle and swift other techs can be rough.

Chantelle did a great job sticking me (even though my veins can be difficult to find sometimes) and…read moreshe was very friendly the entire time! She was easy to talk to and made sure to check how I was doing so I felt very comfortable during my visit. This was only my second visit at this particular location and I was still deciding between making this one my go-to or trying out another one nearby, so I'm glad things went well! I'll definitely visit again.

From the owner: BioLife Plasma Services, part of Takeda, is a trusted leader in the collection of high-quality…read moreplasma required to produce lifesaving and life-sustaining medicines for hundreds of thousands of people with rare and serious health conditions and in critical-care settings. Donations from more than 260 BioLife centers in the United States and Europe are essential to Takeda developing more than 20 approved brands of medicine made from plasma.

Let me start by saying that the nursing care is excellent. But the small things like call buttons,…read morewindow shades, recliners that don't recline, toilets that don't completely flush are frustrating. My partner has been here several times in the past year...and it's the small things that make patients and visitors more comfortable that are lacking. Responses to these reviews tend to be boilerplate. Oh yeah.....totally incompetent patient meal delivery.

This hospital is gorgeous. I really love the quality of care that I received for my outpatient…read moresurgery. The staff took really good care of me, they called me to check up on me and even mailed me a Thank You/Get Welk card. So sweet.

My experience at this establishment has been great, they take sm care of you!…read more I believe this location is short staffed, but they do an amazing job with what they have; The staff here are very helpful and also very comforting as well.

My daughter in law has gone 4 times. First time great last 3 times every time they saw there's…read moreanother reason they can't do it! This ridiculous today it was her temperature was too low. The woman barely put the thermometer in her mouth. She was rude and refused to do it again. This is not a very pleasant place a few are extremely kind but others are down right rude!!!

How crazy life can be I was talking to a friend about how to get a few extra dollars, one weekend…read morethey told me about Octapharma Plasma! I said what do you mean, donate your plasma and they pay you for your donation, they take the plasma and do different things with it to save lives! I said great how fabulous is God I live right next-door to one didn't even know about it. To get that out-of-the-way I went over there to find out what the process was didn't seem to be too hard. The initial visit takes about 3 hours you have to take with you, your Social Security card, two pieces of mail with your address and photo Id. Then you go through a binder they give you to read, watch a short video, then you Waite to get a physical, once that's done, you're passing envelope with your card that you're Money goes on then you go over and wait to get in the chair to give your donation once your finish and everything is processed, they tell you on what days you are to come in on.your first five visits you receive $50 after that it goes down by a few dollars! The staff is very pleasant, I went here to get the extra money that's the field I genuinely love. But like I said I needed the extra money, not knowing when I went over there I was going to get offered a job I've been talking about going back into the nursing field because that's where my heart is. That's so yes I am applying and practically no I will get the job, God looks out for those who praise his name. The main idea if you don't mind donating to help others save a life with your plasma and it helps your pocket out, at the same time Octapharma plasma is a great place to get a few extra dollars when you may need it, for a small bill or a few groceries stop bye, any Octapharma plasma location get the work up and walk out with the few dollars you may need to pay that small bill to put some formula in your babies mouth to put some gas in your car are you just want to help out with maybe trying to help somebody else have a life I hope my review encourages you to stop by to help save a life may God bless you and be blessed!

Staff cool as a muh..Here's the issue, their server goes down alot, I mean alot, so you can do your…read morething and NOT GET PAID!!?? Because of the server problem. Never seen a company have sooooo many computer problems. Unbelievable!!!

Not sure the reason for the low rating. My first impressions of this plasma center was positive…read more The service was efficient, facility appeared well kept, and the staff was hospitable. My visit took longer than expected though. I have good veins and drink plenty of water so I rarely have any issues. Maybe the nurse was new I'm not sure. Just know she kept having to adjust the needle. My donation from start to finish took almost 3 hours. Not fun. I liked that they have squeeze balls readily available, well it's more like a styrofoam roll but works the same. Also liked that they call you by name when they are ready for you. Other centers that I've gone to don't do this. Only wish that they'd speak louder or come out to the waiting area when they call your name. Overall, solid first impression, would come here again if in the area.

This is getting worse! I went to the Baltimore place, they said my appointment was for later and…read morethey would not change it. Mind you, they had 3 nurses on the counter and only 5 donors in line. I check the app, the place in Towson could see me. The Biolife app has the wrong address! Now I'm lost, and I'm late for the Towson appointment, they won't change it. I reschedule again for the place in Baltimore who NOW can see me earlier ‍ Now the Baltimore place has 1 person on the counter and a line of about 20 people. How was this better than seeing me earlier?! By the time I'm finally reach the counter (1 hour and 15 minutes later!) I'm mad. Guess what happens when you're mad? Your heart rate goes up! Now they won't see me because my heart rate is higher than my normal rate. I left without donating. How is this better than DoorDashing?! I think they make you miss donations so you won't get the new donor bonus (you have to make 8 donations in 30 days).

Sharon was warm and welcoming ‍. Enjoyed the visit. Would recommend. Download the Red Cross app…read morebefore you visit. You will need a Rapid-Pass to get in the chair. Better to have it ready before you arrive.

They're always quick friendly and professional. I usually do Power Red donations and they're fast.read more

The staff there is very pleasant and work very hard, however, the African American woman at the…read morefront desk is absolutely rude. I have given her chance after chance...and it never fails, her filter is gone and she is completely inappropriate with how she speaks to people. However the phlebotomists take very good care of the people on the floor. They either need to remove this one lady from the front desk or fire her. I would give them a 4 or even a 5 star review if it wasn't for the one rude inappropriate woman.

I would recommend not going to this location due to the inexperienced and apathetic staff. They are…read morenot competent and will fail to insert the needle correctly causing errors and possibly worse to your arms as I experienced. There is no oversight it appears as to who regulates this industry but it seems that anyone with a pulse can try to stick you, injure or hurt you and there is no recourse for their incompetence. I'll be seeking to contact state level agencies regarding their malice.

I've been donating a long time. It's a great process. But this center needs a lot of work. Right…read morenow they take appointments starting about 2 hrs before close, but they refuse to take them over the phone. You have to come in to make an appointment. They say this is because so many people make appointments and don't show. This can happen with in-person appointments too! There's gotta be a better way. Also, I've made appointments several times and then come in to find out my appointment either wasn't on the book or totally the wrong time! Staffing is awful (even though the staff is really kind to donors!). The turn-around rate for employees is terrible. Many of them have told me their bosses treat them like crap. Take heed, center management: people don't quit their jobs; their quit their bosses. Communication between employees stinks in this place. Overall, this place helps saves lives and that's fantastic. But management is a sham and they come up with terrible solutions to common problems. This leads to EVERYONE suffering for the mistakes of a few.

workers are all horrible and don't pay attention. Threw out my papers or smth because I had to…read moreretake a first time form on 3 different days, all exact same form Just so they don't have a record of my stuff again. dont go here. At all. You will be Wasting your time. Believe me.