I must say that my initial visit with the dentist was okay, she was very nice and explained everything in length. The strange part was when we arrive at reception, a scant 3 minutes past when we should have arrived ( and I even called to tell them I would be a "few" minutes late ) the receptionist was pretty dismissive and scolded me. She warned me that "usually you will be turned away if you're more than 10 minutes late! Was I in the twilight zone!? We were quite literally 3 minutes past, so I have no idea what clock she was reading ( I was reading the digital clock on her desk! ).
After that we were rushed through xrays, the dental tech was about as pleasant as a statue.
The actual Dentist was very nice, but we spent more time with the tech. My son was very anxious about this visit, so in turn I was anxious. The staff did the minimum to assuage his fears. Luckily he was only getting an exam and cleaning.
We were told he needed a chipped tooth extracted, and they immediately recommended IV sedation. All the sudden they were concerned with his level of anxiety. Not only that, when I had second thoughts about the sedation because cost and other concerns the dental tech was so unsympathetic she could hardly disguise her tone. I went through a round of phone tag with the staff about rescheduling, and I only got the feeling they just wanted to make it more convenient for themselves. Awful experience. read more