I've gotten many massages before, and I knew this wasn't a fancy place, but never in my life have I…read morebeen straddled without my consent to receive a lower back massage. My masseuse also spent an uncomfortable amount of time on my glutes, basically manhandling it which felt more like an ass grab than a muscle massage. To make it worse, she lifted the sheet for my leg massage while she was still straddling me, and thrusted against my butt and held it there for a moment before getting of the bed to begin the leg massage. She used a heavy amount of massage oil, I was practically dripping, and due to the length of the butt massages, I had about 5 minutes of the final part of the massage when you flip over onto your back. Have you guys ever heard of someone rubbing on your pelvis during a massage? Because I've never had that happen it me. It was extremely uncomfortable and felt fetishized. I tried to look into it she even had a massage license and couldn't find her name. I believe her name was Jie Dong. So yeah, please do your research before going in here. I felt extremely vulnerable and didn't know how to take control of the situation. I wish I said something in the moment, but I don't think anything excuses that behavior.

I had high expectation. I didn't want to drive 10 minutes further. This place is 4 minutes away…read morefrom my place. Has a good review. My shoulder and neck are stiff and sore. I needed a good deep tissue massage. Lady met with a smile. Told her about my needs. She said 10 dollars more for a deep tissue massage. I agreed. It would take her at least good 5-10 minutes to get her hot stone and towels. She saturated my skin with oil. It was not a well pointed massage. She did glided her elbow towards my bony parts... which of course hurts. My muscles are still stiff. Neck can't still turn fully. I wish I had driven further to my usual place. She expected a tip towards the end. Different expectations I guess. I gave her what I thought the service deserved which would be close to nothing. Sorry.

There's a reason why I have been coming to Palace spa all these years. Every visit has been…read moreconsistently amazing. The staff is always welcoming, professional, and attentive, which keeps me coming back. The atmosphere is calming and they take the time to focus on any areas that need extra attention. Highly recommend this place if you're looking for great service and a relaxing experience. Definitely one of my go-to spots!

I have been coming to Palace Spa for years but mainly for a Swedish massage. I recently had tried…read moretheir reflexology massage which was amazing. They have a separate open room with about 6 chairs in it, lights are very dim and the room is quiet. I did the 60 min foot reflexology and it was amazing. They start with massaging your head, shoulders and upper body while your feet soak in water. After about 15 mins they get to your feet. If you are active like me and have sore feet this is a must try. For the last 15 minutes they flip you over and massage your whole body. I always seem to pass out. Next I have to leave a review on the scalp treatment they now provide. I have seen this all over the internet and have been wanting to try it. This location is the only place I know of that has it in or near Concord. The price is very affordable and you can add on a foot massage. Well I booked an appointment and let me tell you, I have never walked out of a massage place smiling and feeling so refreshed. I highly recommend the scalp treatment, we don't realize how much stress we carry in our head and for someone who uses their brain a lot for work lol this just released all stress and tension I had.

Went in this afternoon for a couples massage! It was so relaxing and comfortable, my masseuse…read moreMaggie was overall Awesome! The other masseuse in the room for my daughter was Jennifer, she said job well done! Overall I'd say we had a great first experience and can't wait to return. The hour went by so fast it literally felt like just a few minutes. I'm extremely pleased with today's treatment.

My husband did a great job finding this spot based on good reviews. He surprised me with a birthday…read moremassage and it did not disappoint! We did the 60 minutes couples massage. Our masseuse's asked what pressure level we liked and kept it consistent throughout the entire massage. They also asked what to focus on, I said shoulders. They truly listen and tends to your needs. It was about $60 per person for our massage (before tip). I recommend getting there a little early. We were late, and they are normally booked up. If they could change anything it would be adding essential oil smells to the massage and more hot towels. The space itself is clean and welcoming. We felt relaxed the entire time. I highly recommend this spa!

Always great massage! Sometimes other people can be very loud talking to clients but usually not an…read moreissue. Friendly and really good people.

Good place but they need to slow down their massage. A lot of whispering noise n they talk while…read morethey massage. That's not relaxing. My hubby likes this place. Cut down the noise for sure please.

I want to support this place because you can tell it's a small business whose location is not…read moreideal. Its entrance is hidden upstairs on the 2nd floor of a shopping retail building. Sometimes it is difficult for me to get a hold of them to get an appointment but I feel like scheduling online was best and if they missed my call they'd text me back. I'm a frequent massage customer due to all my aches and pains and I prefer Thai massages the most. I usually drive all the way to walnut creek but so happy to have this place close by! The massage was relaxing with perfect pressure. Price is reasonable and the facilities are clean. I'll be back for my regular massages here!

I'm so glad I found this place. I've never gotten a thai massage before, and this definitely did…read morenot disappoint. I occasionally get migraines accompanied by occipital neuralgia and I know nerve inflammation is largely part of it so I decided to try a more intense massage which was a great decision. Massage: I walked into the suite greeted by the receptionist, then was quickly given the intake form to fill out. They brought out a wooden basin to soak my feet in hot water while I was filling it out. My feet were dried off, I was given slippers, and was shown to the massage room. I chose the Signature Thai Massage which I really needed. The back walking was intense (again, it was my first time but I really enjoyed it!), and the accupressure massages + balm and stretches were my absolute favorite. My masseuse was Anna and she was so lovely. She managed to crack my back during some leg stretches which was SO NICE because I'm never able to crack my own back. I added on an indian head massage (because of my migraine and nerve inflammation in my neck). Cost: Very affordable and worth the price. I also liked how I could book the same day and be accomodated so quickly. Hygiene/Facility: The spa is a suite, located in the 2nd floor of a shopping plaza. It's quiet when you walk inside the hallway which makes it a peaceful transition when walking outside back into the noisy world. The spa itself is small, quaint, clean, and has a refreshments table with tea, coffee, and snacks. They have 3 massage rooms (I believe, or more?) which have double beds, but they're very spacious inside and have ample room to place your belongings + move around if you're doing a couples massage. Overall I loved this experience and will definitely be coming back. The staff was very kind and attentive.

This place needs 10 stars!! Excellent customer service! I called for a same day appointment cause i…read morewas having horrible back pain!! I was as i walked they said hi to me. The massage was amazing! My back is no longer in pain! I am for sure going to become a regular here now!!

I would agree with Patrick! I don't think they know what they are doing. Worse massage ever. Don't…read morewaste your time or $$. Then they have the audacity to ask for a tip. Avoid this place.

I have been coming here for a while. I only see Angela. She is consistent, strong, and amazing…read moreevery time. I see her for a strong technically deep tissue massage and don't really go anywhere else. The prices are unbeatable really at 70$ for 60 minutes. Suggestion: Give her 100$ u don't find many places at this price with a quality massage. Massage is hard, physical work and should be compensated accordingly esp if prices r this reasonable. ( just stating the reality of it ) if you have ever worked a service industry, and you can afford to pay 150$ for a massage u can afford a nice tip. And on the other hand if it truly truly is a terrible massage then that's up to u... The sheets always smell incredible clean which I also love. And it's got a nice calm and bright ambiance.

Best massage in Pleasant hill. I got my massage done to day with Angela . Massage room is private…read moreand super clean. I have been to some other local massage the quality is not very good or the price is too high.

First time customer. Was a little worried by the website and advertised services at the front desk…read moreas they didn't list the Traditional Thai massage that I booked through Booksy. It was explained that my masseuse (Sunny!) had only been working here for 2 weeks with limited avail on Sunday and Thursday. Sunny was amazing and checked in with me often to give me just the right amount of pressure to get my knots out. She could tell I was sore and didn't want to use her elbows which would have made it worse. She also gave me a wonderful first time foot reflexology + leg massage experience. Great prices/value for my 1.5 hour visit. Will definitely be back to see Sunny again!

Naw. Not the place. Got the sauna and massage and it was just OK. Got the massage and sauna combo.read more