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    Crystal-Smith

    3.8 (4 reviews)
    Closed Closed

    Services - Crystal-Smith

    Electric installation or replacement

    Electric repair

    Light fixture installation

    1 More Service

    Light fixture repair

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    11 years ago

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    11 years ago

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    Hi-Light Lighting and Vanities - Sonneman Lighting Connetix LED Lighting Collection

    Hi-Light Lighting and Vanities

    (66 reviews)

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    Millennials and Gen-Z, avoid this place at all costs…read more I waited until the last minute (electrician is coming tomorrow) to order a flush mount light for our new walk-in closet, so decided to find a brick and mortar store to select one in person, so I'd have it ready for him and be able to wrap up this project ASAP. There aren't many lighting stores left in Westchester, and Hi-Light had a few decent reviews, so I popped in quickly before the appointment with our electrician. After finding a few crystal flushount options at Hi-Light on Central Ave, I took a couple photos to send to my husband (who is also part of the buying process), and was immediately accosted by a salesperson who said I wasn't allowed to take photos of the products I was interested in buying, and asked me to stop. WTF? This is 2023. A great customer experience is your competitive advantage, and yet, the first thing a customer service person said to me was to stop taking photos of the items I was considering buying. Okaaaaaaaay. If you want to sell your products to people who use technology as part of the buying process, you need to make that easy AND pleasant for them to buy, and not harass them for promoting your products to their spouses (or interior designers etc.). I've been working on the renovation of our house for a year, and never once has a salesperson asked me to stop taking photos. In fact, they encourage it! This is why millennials do not want to come into stores now. Who has time for this B.S.? Never again. I'm ordering a flush mount online and will have my electrician come a second time to install a closet flush mount.

    Stay away. Customer Service is horrible. They're following you around like you're going to put one…read moreof the lights in your pocket. Distasteful.

    PD Electrical

    PD Electrical

    (1 review)

    If you need electrical work done professionally and correctly, Paul Doyle Electrical is absolutely…read morethe company to call. Paul personally came to our home and handled a very complicated electrical job with exceptional skill, professionalism, and care. He thoroughly analyzed the situation, clearly explained what needed to be done, and completed the work in a way that made us feel completely confident and safe. What truly stood out was his knowledge, attention to detail, and the calm confidence he brought to a challenging project. It is rare to find someone who combines technical expertise with such excellent customer service. Whether you need repairs, upgrades, or electrical work for a new project, Paul Doyle Electrical delivers top-quality results and real peace of mind. We will definitely use Paul Doyle Electrical again and highly recommend them to anyone looking for reliable, professional electrical service.

    From the owner: PD Electrical is a licensed and insured electrical contracting company serving Westchester County,…read moreNY. They provide both commercial and residential services, ensuring your electrical needs are expertly addressed. We are committed to providing quality workmanship and exceptional customer service, guaranteeing a safe, functional, and aesthetically pleasing electrical system in your home or business. Trust PD Electrical for all your electrical requirements, from minor repairs to comprehensive renovations. Whether you need lighting installation or panel upgrades, they've got you covered, ensuring a safe and efficient flow of electricity in your property.

    Crystal-Smith - lighting - Updated May 2026

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