1. Crystal River Inn

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    San Marcos, TX

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    Crystal River Inn

    3.4 (76 reviews)
    Open • Open 24 hours

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    Do not book this hazardous hotel. Corley the owner just admitted to me on the phone that she did not report my injury to her insurance company when she saw my Yelp. This pace is a danger to the disabled, elderly and basically anyone. The backyard is a hazard for tripping because it is so uneven and even has dips. The transition from the front desk to the hallway is loose and it is several inches wide, a huge hazard. The railing on the extremely steep stairs is too wide for someone who is disabled and can't grip it properly. The entrance in the back has broken and uneven bricks, again a huge hazard. She had the nerve to say to me that they looked at the cameras and I was walking perfectly fine which is so untrue, it's shocking. I had to take my shoes off and scan the floor to be able to walk. I reported to my dr and he took a full report. So I did report the incident and she has been caught in a very serious lie.

    Wear on seat
    Kari M.

    Maybe I'm thinking wrong, but I've always thought that a bed-and-breakfast should be accommodating and actually make you feel pampered. Let's start with the good. The place was clean and quaint. The location is good and the restaurants around are excellent, many in walking distance. Right next door is Zelicks, a local bar with a food truck which is a great place to hang out. You're just a short drive to Gruene and Winberly, which is a great bonus. The breakfast was very good and the staff was very nice. Now for the negatives. Arriving was a bit frustrating as we could not figure out where to park. Ended up having to call and was directed with nobody personally here to show me (she was having to tell me over the phone ). It would have been nice to get a pre-visit text or email explaining where you'll park based on where you're staying (there's 2 buildings). Eventually, a staff member came out telling us that we were blocking the driveway (we were exiting). Ended up helping us figure out where to park and got us checked in. I got the feeling if that didn't happen, we would not have had anyone greet us and we would've just wandered around trying to figure out how to get in the building. Nonetheless, we get checked in and we get to our room. Again, the rooms are clean and quaint. There was no nice soaps (just the small bars that you get at any Motel 6), no hair conditioner, no lotion, & no blow dryer. The ceiling light was burnt out, the blinds had no way to open (so you just had to leave them closed all the time), the bathroom rug had a tear on the side & the commode seat had wear on the seat. A couple of things that would've been really nice are a mini fridge with maybe a few water bottles, and a bedside table on each side of the bed. There was a community coffee area out in the hall, that was very nice. When I went to make coffee for the morning, the coffee grounds had not been empty. I noticed days to follow that are dirty coffee cups. continued to sit there and coffee cups did not get replaced. We just eventually ran out of coffee cups. When we booked this location, it was actually four stars. When I wrote this it was down to 3.5, which is pretty sad because this place has a lot of potential.

    The room was fine minus the fact that there were sunflower seeds on the floor and the outlet had no cover. The bathroom was atrocious. I'll let the pictures speak for themselves. We had booked for a two night stay but only stayed one night since we could not bathe here. We asked for a refund for the night we didn't stay there and the owner refused saying that the bathroom is described honestly in the one picture and on the website but it does not say anywhere that the bathroom is disgusting and the picture conveniently leaves out those details.

    Leaving our room! Until next time!
    Mariana E.

    From reservations to check out, our improv girls trip experience was amazing at Crystal River Inn. It was a busy weekend for San Marcos and nearby town, and we're so happy we found the last availability at Crystal River Inn. We were not sure what to expect- when making the reservation, I was instantly welcomed with great hospitality and like I knew the lady from ages. They were great at creating that bed and breakfast family hospitality vibe. We checked in late in the night and the process what super smooth and the details from our room card to selecting our breakfast options - was so adorable! Our room was HUGE! we stayed at Cedar Creek, and she did not lie when she told me it was their largest room. The property is VERY well kept. Our room had a very clean Victorian decor. I told my friends I felt like I was somewhere in the country side of Paris, in that room. Breakfast was delicious, and included! The dining room was so well kept. Their staff was always very attentive and making sure they checked on us while our food was being prepared. The quality of the food was amazingly, something I would expect from a chic local restaurant since their fruit was so fresh and well prepared. We're already planning to add this place to future girls trips. I genuinely can't wait to come back and get to experience it again. Highly recommend, and until next time Crystal Day Inn!

    King bed in the Medina room
    Traci-Dale C.

    I'll start with the positives: The location was near the square and walking distance to see our son's show at TXState theatre. The people who work there (and the owner) were lovely and accommodating to our middle of the night arrival. The breakfasts were very good (though not what we normally eat): Bananas foster stuffed french toast one morning, really great quiche one day, and eggs benedict (done perfectly) another. I enjoyed sitting with other guests at breakfast and sitting in the living area to read a book or watch tv between our other adventures around town. What I didn't like was in some way out of the control of the establishment, and other things they really need to get to work on. First, it's located next door to a bar with outdoor seating (and two doors down from a sorority house). I realized that it was Halloween weekend, so we weren't upset at the revelers, but the noise did continue until 3 AM not only on the weekend nights but also on Sunday and Monday night. I think that there were local kids who use the back patio to party when they think that no one is paying attention (which may be most of the time... I dunno). My husband and I were the ONLY two people in the building on Monday night, and the amount of noise we heard (from exactly where we weren't sure, but I did see a man walking in the driveway twice around 3AM) was unnerving. There is no video surveillance at this property and no 24/7 on site manager. This alone is the reason I won't be going back. Lastly, the Medina room: we had old windows where one pane had literally dropped out of it and was leaning against the permanent plastic that must be there to protect the original windows (which don't open and have obviously not been cleaned in years). The bathtub was last remodelled in the early 70's I'd guess because it was that old green we had at Grandma's. The showerhead is hung at about 5' so you have to do contortions to actually get clean if you're not a tiny person. There was evidence that the tile had been repaired poorly. You would not want to take a bath here. The wallpaper is probably as old as the tub and it was peeling everywhere with some questionable stains. One might call the old furniture quaint or rustic, but it felt like someone had just gone to various thrift stores to gather old looking things together in an attempt for an upscale feel, but it fell far short. The stuff was simply old and junky. I can see the potential of the inn, but the seat to the chair was literally not attached, and the extremely high bed, while comfortable and warm and clean, was simply difficult to get in and out of. There needs to be more outlets too in the modern world. I did love sitting out on the top veranda and rocking while reading and watching people go by, but if one stayed out there for long, one noticed that it wasn't cleaned often and the ceiling was literally falling in. I was hoping that this would be a lovely get away with my husband (since it did cost more than staying at the Hilton), but it was overall disappointing and stressful. I left realizing that I'm just not a bed and breakfast type gal.

    Medina room
    Angela M.

    Our daughter and her new husband were to stay here one night and were looking forward to it based on the pics on the website. Cathy was very friendly when booking with her over the phone but that's where the "good" stopped. When my daughter arrived, there was very limited parking, the staff person at the property was rude, and the whole building was outdated and in desperate need of some work. Their room (the Medina) had old, worn out, stained carpet, peeling wallpaper and paint, a super tiny tub, and a musty smell. College students were gathering for a party in the other rooms. Needless to say, they left for better accommodations. Don't trust the website pics. It's not what the house looks like anymore.

    Torii L.

    We stayed for 2 nights during the week. The staff was incredibly friendly and breakfast was included was delicious. We had banana pecan French toast and bacon the first day and a delicious frittata the next (picture below). It was very quiet, but the layout was kind of confusing. We stayed at the building next door to the main on top of various businesses. The decor was outdated but the area was clean. I also received a 60 minute massage and 90 minute facial. Both ladies were absolutely incredible and so sweet and resourceful. My massage therapist Jan was amazing and had so many stories and was so nice. My only negative would be the decor and confusing layout but overall we enjoyed our stay.

    Marc R.

    Not great, but not bad. I have to say that the Bridezillas issue is not something I was worried about. I doubt I would stay here again since the place is run in such a laid back way that it seems life might be easier if you chose a big brand place on the highway. This said, my room was cute, and very B&B so I could see how it would be appealing to some, and you can walk to TX State from here. They ask for dietary restrictions, then make you whatever they feel like making each day for breakfast. This was odd. There was free WIFI which was nice and my room had a kitchen. Another plus for some travelers. The rooms near the back in the brick house faced the street and I could hear the walking talking and cars later than I wanted too. I would ask for one of the interior rooms facing the back yard or small parking lot or gardens.

    Dirty floor, wall, and baseboards in bathroom

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    Absolutely loved it!! We had such a great experience at Crystal River Inn! The property is quaint, charming, and full of character.

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    quaint old house, lovely accommodations with a very attentive and caring staff. enjoyed our stay!

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    Page 1 of 2

    Ask the Community - Crystal River Inn

    Are pets allowed?

    Pets & Children Pets and small children should always be discussed with us in advance as the inn may not be appropriate for your needs or theirs. All pets are subject to a $50… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Crystal River Inn

    “Took my bf for her birthday to the murder mystery weekend at this awesome bed and breakfast!”

    Mentioned in 3 reviews

    Read more highlights

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    Augustus was a very helpful person at the front desk, but even he could not save such a bad hotel…read more First, the phone number doesn't work, so if you need to call the front desk, good luck. I had to call Hilton so they could connect me with this hotel because apparently Hilton has a mystical magical phone number that works. The parking situation sucks here too. Don't get here late because you won't find parking, and when you do, if one car parks too close to the line or over the line, this pushes all the cars into other parking stalls in an already small parking lot. The best is when you walk up and someone is smoking a blunt in the parking lot by the dumpsters as you walk your 11-year-old through to get to the lobby. The elevators are also frightening here too. They shudder and shake as you ride them, and you pray that you will survive the trip up to your room. Of course, the hotel staff doesn't tell you when they shut down the elevators either, so you may be stuck on your floor if you can't use the stairs to get down to the first floor. As for the rooms, there are marks all over the walls. The beds are uncomfortable, and the rooms smell. Our room looked like a crime scene all over the walls. I would understand this hotel being in this condition if I paid Motel 6 prices, but I paid the price of a typical Hampton Hotel, and what we got was a roach motel. I am so sad that I wasted my money on this place. I stayed here years ago and it was a beautiful hotel. Now this place looks like it is on the same level as a rundown Comfort Inn in Chipley, Florida, which was just as disgusting. Won't be coming here ever again.

    Nope! This place needs an upgrade. I've stayed at this location twice, much better in 2017, but…read morenot so much in 2024. Breakfast is HORRIBLE!

    Embassy Suites by Hilton San Marcos Hotel Conference Center - Guest room bath

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    A trip to San Antonio, a stay in San Marcos, an Embassy suite... honestly; I expected more. First…read moreimpression was nice and put together. Opened the couch bed to an unopened pack of airhead extreme strips (yum, didn't eat though) As well as what looked to be a lid to takeout with sauce on the cap. Not very pleasant... Showing they most likely didn't look in the pull out or just missed it entirely. Couch bed didn't look very clean nor comfy but got the job done at least. Bathroom was pretty nice, no waking up the family with a shower, extremely quiet water and soft water pressure. Our room had two queen beds. Clean sheets, spacious. Kitchen comes with mini fridge, mini sink, microwave, coffee machine, and under cabinet. The hotel in general was inviting with warm lighting, a bar, breakfast, food service, enough seating to fit my whole family tree down to my ancestors from the 13th century. Service was okay, front ladies are great! Only thing was when you dial the front desk, you start with a automated voice. I requested a cot for my brother, to which it said ok and that it will be brought to my door, 30 minutes.. nothing. So we recalled and ask to be transferred to a human at the desk to which they informed us they do not carry cots. All good. Not so heated pool btw. We appreciate they work they do though. Thank you Embassy!

    Do not leave anything behind!!! Terrible customer service and zero accountability. My daughter and…read moreI stayed here for 4 nights for the annual Texas Veterans Commission conference, checking out on Friday, August 28th (Room 603) Unfortunately, I accidentally left some personal items behind in the room. I realized the mistake immediately and contacted both the local hotel team and corporate guest assistance. Over the last two weeks, I have followed up multiple times. Every single time, I was promised a resolution or a callback within a specific timeframe, and every single time, they completely ignored it. It has been over two weeks and nobody from the property team has bothered to respond to me. Leaving items behind happens, but the complete lack of communication, broken promises, and refusal to assist a guest is completely unacceptable. If you value customer service or expect a hotel to help you if something goes wrong, look elsewhere.

    Holiday Inn Express & Suites San Marcos South - Strip of grass to walk your dog

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    This property was not quite as well maintained as other Holiday Inn Express locations we have…read morerecently stayed at. The outside looks haggard due to over grown weeds and there is a fair amount of litter on the property. There are small strips of grass to walk your dogs, which is good. I waited for about 5 or more minutes for someone to come to the front desk. When he arrived, he was friendly, explained everything and gave us our keys. We got to the room and the keys would not work. Went down to address, came back, opened the door and someone was already staying in that room! Talk about embarrassing. Luckily, he was light-hearted about it. (This is why it is a GREAT idea to throw the extra lock out while in your room. That said, I do not know how to combat this gross mistake if you are not in the room, but your stuff and dog is in the room.) Finally, we got the right keys. Got in, the room is spacious and pretty clean. The bed was comfortable. We went down to check out the pool and hot tub. The water in the hot tub was quite hot, but the water was visibly dirty. The small outdoor pool looked okay, but people were splashing about, so we didn't get a close look at the water. In our opinion, the property manager really needs to place some focus on the overall maintenance needs of this hotel. Otherwise, we might stay here again.

    Seems like a newer hotel. Comfy beds, quiet on the 4th floor. Clean but there was some tile damage…read morein the bathroom. The Saturday breakfast (11/16/25) was very good! They made the potatoes with (and without) the veggies and sausage mixed in so there were options. Sunday was pretty standard. I miss the in-room coffee maker. There was still signage for it by the fridge but no coffee maker in our room. I did have some minor reaction to the strong smell of the bedding. It was either the detergent or maybe fabric softener but it was overwhelming!

    Crystal River Inn - hotels - Updated October 2026

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