I have used these guys for years and made a reservation in November. They never showed up and I have tried repeatedly to reach them. I am so sad to give this review. Are they even still in business?? read more

Crystal Clear Window cleaning crew did an amazing job cleaning the windows at the 2 apartment buildings I manage on Russian Hill. They have serviced other properties I manage and always deliver the same high quality results. My residents and I look forward to their visits and really appreciate the team who puts in the hard work to achieve the Crystal Clear standard of excellence. read more

Great place great guy he took care Of me and he is the best/ thanks for the support we needed you in a time of need read more

My landlord hired Crystal Clear Cleaning Service for cleaning all the front windows of the apartment building I live in. Brand new windows, only a year or two old, looked great after the cleaning job. Afterward​, little stars glinted in the glass struck by sunlight. They did a fantastic job of leaving my very old and very dirty windows looking smudgy, unclean and untouched after they did their "work" and even left a crack in the bottom pane of one of them as well, reporting the incident to no one, least of all me. read more

Not sure what's going on with these guys. I have been a reasonably loyal customer using them twice in two years for power washing. This year I scheduled them for another cleaning at 8am. By 9am no one shows up. I send an email asking what's going on. I get a call back saying the machine broke and they can't do it today. Ok, I get that, it happens. But why no contact until my email? "Well, the guy came to your house and knocked on the door and rang the bell." No he didn't. Both my wife and I are working from home today and so we've had two people within five feet of the front door since 6:15am this morning. "Oh so he must have gone to the wrong door then." Ok, sure he did. Things break and that's no big deal. But why not just say you screwed up? Why get so defensive when you've obviously made a mistake? We're going to find a new power washing company. Jeez. read more

For more than 5 years, I have been a customer of this company. I have even referred them to my neighbors. Two years ago, I had the first small problem. I had just painted my house, and after they pressure washed my pavers, there was dirt splashed up on my siding. In the past, they had always wiped it down. They were very nice about it and gave me a small discount for my time to clean it up. The owner apologized, said he had lost his best guy, and would fix it. The next year, all good. This year, I had them scheduled for a weekday at 8 am. Like a lot of people during this pandemic, I'm working from home, so I had to budget time for their arrival and some communication on the project with a full morning of conference calls. They showed up at just before 10 am, blowing up my morning. No calls to tell me their status. Didn't know when they were coming, or if they were coming at all. When I called the office, I only got voicemail. I will admit, I was not happy and wasn't shy about expressing it (no profanity, I promise). Since were still self-quarantined, I had a list recapping the job (nothing different that what I discussed with the office manager). Brief apology, then an excuse that he wasn't able to contact his office. Not sure why his office challenges justify a 2-hour inconvenience to a repeat customer but apparently it does. Then the owner said he was leaving. So I said something to the effect of "Look, this is a stressful time for everyone. Can you just please get the job done?" We spent an hour yesterday clearing our furniture off the decks to prep for him, stacking it all in my living room. I really didn't want to move it back outside, then inside again when I could find and schedule another vendor. He said "OK". Then 10 minutes later, he drove off. No communication. Who treats a longtime customer that way? There's a reason their Yelp reviews are dropping -- I found out there was an ownership change. So don't believe their average review -- look at the trend. The new owner sucks. read more

I sent the following email to Crystal Clear Window Cleaning and Pressure Cleaning Services on June 25, 2019: "Your cleaners were very inconsiderate of pedestrians this morning (June 25 @ 0715), unwilling to stop their hoses as I approached and made eye contact several times. I had to walk in the middle of the street to avoid getting hosed down." This was their response on June 26, 2019: "Bla bla bla" read more

We recently had our skylights cleaned and the team did a fantastic job, From office staff to guys on the job everyone was polite and friendly and was easy to work with, we asked them to return to do some more work and that too was done with perfection, adding them to our short list of quality vendors for our boutique store. read more

I have not actually had the service yet.....I took the day off to have them clean the inside of my windows. My issue so far is that they rarely if ever answer their telephone and rarely return calls when messages are left (I have left many with no call backs). I sure hope the service is better, if and when they show up. Signed...very frustrated with customer service. Update, they did show up, but that does not excuse the lack of customer service at the office. read more

If I could give 10 stars I would! I found Crystal Clear on Yelp! and also through the the Diamond Certified Directory. The caveat to great reviews is the 2+ week wait for an appointment just for the estimate. Nevertheless, it was worth the wait!! By the way, This was for a pressure washing job. No windows. Joe was 10 minutes early for the scheduled meeting at a house I was getting ready to rent out. He's a very down to earth guy and easy to talk to. You feel like you've known him for a long time after just a few minutes talking to him. He really knows his work as well. Within 5 minutes, he gave me a very reasonable quote. At the time of the scheduling, the lady on the phone did let me know that the actual work itself may be another 2 weeks out. Joe did tell me that he is fully booked but because my job was pretty small. he would squeeze me on the coming Sunday. I was ecstatic! Agreed! Here's the part the blew me away. 2 days later, it was a Friday morning @ 9am........I drove over to the house to meet with some prospective tenants. What a surprise to see Crystal Clear's truck parked in front with Joe in his waterproof overalls ready to work! I questioned our Sunday agreement...... he told me he had time this morning and thought he would take care of my place today instead of Sunday. How awesome is that?! He certainly made me look good in front of the prospective tenants! They were happy to see I was investing money into their new home. Couldn't have asked for any service better than Crystal Clear Window Cleaning! I would highly recommend them and will be using them in the future. Thanks again Joe! The results were also better than expected. Super clean walkway, driveway, and entire side of the house including the gutters. read more

It takes technique to get a nice streak-free window. Times that by 12 x 20 feet and you have my loft windows. This is something I cannot do by myself. Joe did the loft windows, our patio door and our upstairs picture window cleanly and professionally. I was so glad he was able to squeeze us in too. And, that's the primary reason why I'm writing this. I was so impressed by their work on the other units over the years and the work they've done outside our deck, that I had to ask him if they had time to do the interior of our unit. I was so glad he could make it happen. Crystal Clear was originally scheduled to do the building's outside windows and we would have to hire window washers to do our windows on the inside. Since we had the time and money, we offered to pay up front and I am so glad we did it. He was very accommodating and kind. I'm looking outside my window and the glass looks like new--I'm lucky because window glass can get dull over time. It's window glass after all and while I am not a glazier, I know that materials like lime, aluminum dioxide, magnesium oxide or sodium carbonate have been known to be added (I asked my dad what window glass was made of when I was a kid). I'd recommend getting your windows professionally cleaned at least once a year if you have large windows--I don't have much of a view, but it makes such a big difference with clean windows. I also have a hunch it's good Feng Shui too. But, I'm just guessing. When they do our building again, I am scheduling them for interior window cleaning and power washing on our deck. I would recommend him highly, and, I hope people who I've recommended him to pass along his name. They are all real sweet. The place feels a lot brighter. (Thanks, Joe!) read more

Crystal clear windows at a very fair price. I'll call them again next year when it's time to have the windows cleaned again.

Well, today we received a voice mail from Crystal Clear Window cleaning. In a complete 180, they now agree with us, that the job was rushed and sloppy. Apparently today they don't want to lose us as customers and have offered not to charge us for the now admitted terrible job. As ethical customers we have decided to pay them half the amount as they did a job, although a bad one. We still have decided to discontinue business with them. As customers of many years it is very sad that they were only willing to admit what happened once we went public through Yelp and Diamond Certified. I no longer feel comfortable having them in my home. read more

Great service. Had my windows washed today. Arrived on time. Did a beautiful job. This is my 3rd time using their service and I have always been very satisfieid. Thank you read more

this is the 2nd time we have used CCWC and it keeps getting better. Joe came out and did a meticulous job...the windows have never been so clean since the visit. my wife and I have decided to have Joe out every year. the price is more than fair and both Joe and Alison were a great to work with...I highly recommend CCWC!!! read more

I couldn't believe the sparkling-clean look of our windows after Jose at Crystal Clear finished climbing decks and rooftops and ladders to get at our old house's many dirty and cobwebby windows. He pulled them out, he used a razor blade when needed, he cleaned the screens too and in some cases he had to scrub pretty hard, but he left the place gleaming with nary a drop or footprint left behind. I'll definitely use this company again. Pat read more

Great service! Wonderful people to work with. Joe rules! The windows are so clean I can't see them anymore. Crystal Clear is right!!!

Really nice work cleaning our three-story corner-house Edwardian TIC with more than 10 bay windows -- and they use a Tucker pole so it's quick and easy. We're using them again this year. And so much less expensive than other routes for window cleaning! read more

Crystal Clear did a great job powerwashing the outside of our house, doing the windows, etc. The owner was onsite at the job the whole time. They showed up on time, the team was supervised, they were very careful to wear shoe covers inside the house and everything. Even warned me that I needed to line the windows with towels as water can splash inside (which it did). Just a really good job. Highly professional and responsive. I would certainly use them again. read more

They did a great job for our condo-loft complex. Great people to work with - they were responsive and even managed to fit us in pretty much last minute during the busy season when they had an unexpected opening. It's sometimes a pain to deal with companies who contract with the building management company, but we didn't have that problem with them at all. They did great work and provided friendly, helpful service. Can't ask for much more. read more

Crystal Clear did a fantastic job cleaning off decades of dirt, moss, and pigeon ickiness from the side of my house. I never knew concrete could look so good! They took care of all my concerns and did more and better work than I expected. I will definitely use their services again. read more

Joe and crew did the windows on my two flats and then pressure washed and sealed both decks. A fabulous job on all. I didn't think the deck would come back as beautiful as it did, what a pleasant surprise. Joe really knows his stuff and gave me great advice about what needed to be done. Every aspect of dealing with the whole company was flawless: the office, the scheduling, the work. Thanks, Crystal Clear! read more

Joe was responsive, responsible, knows his stuff! We have VERY tall windows at our home, and he handled them all. Crystal Clear also cleaned our solar panels, and I look forward to sending PG&E less money in the coming months. Hire this company! read more

Joe and his team did a great job cleaning the north facing elevation and concrete patio of my building. I was very pleased with the whole process from the initial consulation, preparation of the proposal, scheduling the appointment and completing the work. I would recommend Crystal Clear. read more

Alexander and Co-worker were amazing!!! They were Fast workers, friendly, did intensive window and tract cleaning, inside and out, and all neatly accomplished with own equipment. My windows have never looked so clean and beautiful. Sigh. A fantastic job-I highly recommend them. read more

Great job by Joe and his help. Window and everything around it is sparkling clean. And I haven't seen any service person come exactly on time, actually a few minutes early. Meghan, who fielded all my calls, was very polite, courteous and friendly. These folks are great all around! Is there a 6-star rating? read more

I recently had my 2-unit building washed by Crystal Clear. Joe and his crew did a fabulous job. They removed all the dirt and grime that had accumulated over the years leaving me with a refreshed exterior. I seriously thought twice about going forward with a paint job. Joe was not only friendly he worked around my schedule he actually did the wash on a Sunday. He and his crew were there on time, worked diligently and cleaned up after they were done. I recommend Crystal Clear to anyone needing either their building or windows washed. I certainly plan on having Joe and his crew come back to wash my building in the future to extend the life of the paint job. Thanks Crystal Clear. Ma, San Francisco read more

I had an excellent experience with Joe and his assistant. Highly recommended. He worked with us to clean our four-unit building, including windows and decks. It had not been cleaned in over four years and was particularly dirty. Some of the decks had been splattered with stucco from a sloppy stucco job, and we accumulated lots of road grime from a busy street. They arrived promptly, and did a great job on the building, decks, and windows. Afterwards, Joe walked me around and pointed out some areas of the building needing repairs. Cleaned the insides of a couple of interior windows gratis. He was even graceful about an irritating situation involving one of my neighbors. I will definitely work with Joe again! read more

Joe and his team did a terrific job of cleaning our windows. The quote came quickly, Joe on his team were exactly on time, and the windows are now very clean - including the windowsills which were disgusting. Highly recommended! read more

What can you say...they cleaned our exterior windows. A great job for a great price!! They even climbed up on our roof to clean our skylight for no extra charge. Highly recommended. read more

Joe and his team is terrific I had my bay windows cleaned today and they look fabulous. I am technically on the 3rd floor of an older apartment building and the windows had not been cleaned in years. YIKES!!!! Joe and his staff were professional, friendly and very thorough. I could not be more please with the results and the cost. Thanks a bunch!!! read more

Joe and his team are indispensable! Crystal Clear started washing our windows when our home was built....and we wouldn't think of asking any other company into our home. They tackle all of our difficult windows, where certainly some would tell us we need scaffolding. We trust them, we know we can depend on them and we're happy to see the Crystal Clear team at the door. read more

They were quick to respond and come out for a quote. I was not here for the quote because I was at work. They only quoted the stucco (should've read better) and neglected to quote the entire house so the rock front of the house didn't change after the $1750 charge. Windows are clean on outside, but don't look clean because water got inside and windows are still dirty. I also had to make sure once the dirt was dripping down the columns that the workers cleaned it up - he kept telling me it was a permanent mark when it was actually dirty water from cleaning the dirt. When I emailed to question the front, she just kept writing me back saying it wasn't on the quote - offered no fix whatsoever. read more

Joe, the owner, and his team are amazing from start to finish. They were incredibly accommodating in fitting me in on a busy Saturday since we were having a party that coming week. They cleaned our windows and power washed our deck and stairs with no hassle - it looks amazing. Also, since Joe was on-site, he went over every detail and made sure the job was done correctly. Highly recommended! read more

As others have already said - I am happy to reiterate that I had the exact same EXCELLENT experience with Joe & his team at Crystal Clear Window Cleaning. From start to finish - they did exactly what they said they would - a great job at the right price. There might be other companies that are cheaper (feel free to comparison shop - I did!) - but you get what you pay for. And with Joe & Crystal - you get the best! Thanks Joe - our house exteriror & windows are now sparkling thanks to you & your guys. Absolutely 5*****! read more

I cannot say enough positive things about Crystal Clear! Joe and his staff did an exceptional job cleaning our entire building. They are extremely professional and affordable and take pride in their work. Our windows are now spotless and look brand new. I highly recommend their services to anyone wanting quality results! read more

Excellent and professional service. Was able to come power wash the same day to clean-up an unexpected mess. Cost was good-service excellent. Left place sparkling! read more

Everyone at Crystal Clear Services was friendly, prompt, and good at what they do. My house looks fantastic! The paint job looks brand new now that all the dust and dirt has been cleaned off, and the team managed to remove the mold and moss from the driveway beautifully. I'd definitely hire them again! read more

Joe and his crew were highly competent and professional. They cleaned our four-story home, pressure washed our deck, and hand washed the skylights on the roof. I wish I could show you the before and after pictures of our front steps after the pressure washing by Joe--you wouldn't believe it is the same place. They were punctual, courteous, the estimate was reasonable, and the price did not vary from the estimate. I highly recommend Crystal Clear Window Cleaning. read more

Joe and crew really take the extra step needed to make your property sparkle. To boot, Joe is a very friendly guy which makes for a pleasant business experience. He gives good advice on steps you can take to enhance your property. When he finished the pressure wash cleaning on our home I was floored as it looked like brand new sidings were put on. The stairs looked great and the concrete garden and garage floor looked terrific after he did his magic. His office manager, Meaghan is also a gem to work with. Pleasant and good service, which justifies their being "Diamond Certified." I highly recommend their service and agree with another reviewer/user, "Hire this company"! read more