After posting the first review the service manager contacted me via e-mail and apologized for…read moredragging out the repair. The repair was done a few days later and the spa is working great. We are glad that we purchased the two person D'Amour SE with the more powerful pump. It's the perfect size for two people. We had barely a blip on our PG&E bill after having it for a month. When we did purchase it Renee worked with us on the pricing and we were happy with the sales part of the transaction. As long as they improve their service I would recommend buying from them.

Christopher and Renee are awesome! Super helpful and friendly, very knowledgeable, and they try to…read morefind the right hot tub for your needs without over-selling. There is no rush, and they create a very comfortable vibe in the store, always there to answer questions or help with guidance without hovering or being over-bearing. Due to the multiple brands available there they seem unbiased, simply trying to fit your needs. Loved working with them both and we highly recomend this store.

Sloan has been taking care of my two hot tubs for about a year now. He has done a reliable job, is…read morepunctual and responsive. Thanks !

They are the BEST! Reliable, efficient and I've never had a complaint from any of my vacation…read morerental hot tubs they service! Hard to find these days!

They came by switched out a pump for a brand new one. Repiped everything. Installed a new pool…read moreheater. Knocked it out in a day. Came by another property and fixed a jacuzzi switch. Great service, fast and cool products are their store front. Go to for all things pool related. Thanks yall!

40 ago, we bought our home in Watsonville that included a pool. I knew nothing about pools so I…read morecalled Appi. Jon Roddick came out and solved our problem of maintenance. I soon learned from Jon and decided to take over the maintenance part. Now I am in my mid-70's and can't do the work. I called Jon Roddick at Appi who brought in his employee expert Alex Fletes who has been caring for my pool for two months. Folks, I am on well water and my pool has never looked better. Crystal clear all the time with weekly service. I heartily recommend Appi. Jon, Alex, and Appi, thank you for your skills and a heart for service to me.

After trying to reach several places, Justin was the only one who returned my call within the same…read moreday and we were texting/calling to schedule time for him to come next day and to share more details so that when he did arrive, he could quickly identify the issue and order the necessary part (pump) that was causing the hot tub not to stay turned on / tripping the electrical system. He also presented me with options to get the part expedited, so that I could have my hot tun running in time for our annual event. Highly recommend them if you are in the Watsonville / Salinas / Marina area.

the tech did the job competently but the temp sensor he installed doesn't seem to reflect the…read moreaccurate temp in the tub. When the display indicates 102, it feels closer to 97. I didn't prove this and just want to the crew to double-check the right part for the repair in the future.

I've had a great experience with Pool Pros. Their repair and maintenance service has been…read moreexcellent--they're fast, knowledgeable, and very experienced with Pentair equipment. Their pricing is fair, and one of the reasons I chose them is that they're one of the largest and most established pool companies in the area. I gave them 4 out of 5 stars because, while the weekly pool cleaning is good overall, I believe it still benefits from the homeowner occasionally checking in on the service to ensure everything is being maintained to expectations. Other than that, I've been very happy with their professionalism, responsiveness, and expertise. I would definitely recommend them for pool equipment repairs and maintenance.

Pool pros has been servicing my pool for years now. Our pool always looks pristine. Recently our…read morepump went out and I called their office. Their crew came out the very next day and put in a new pump. This was kind of stressful because it happened during warm season and we didnt want pool to turn green. They also installed a new pentair panel. The workers were very patient and explained how to use everything. Brandon and Ed are excellent workers! Also Angela at the office was good about sending me updates on when crew would arrive. We are very happy with their service. Thanks Pool Pros!

I sent the Yelp project request on Wednesday evening, got a reply from Vitality the next day…read morestating they could come out the following morning. Daniel came right on time, and quickly fixed my leaking spa plumbing in about two hours. He also helped me drain the tub and refill, and gave me tips on maintenance. For quick, reasonably priced service, I would highly recommend this business. I will definitely call them again for future repairs and service.

I used them in the past and I had an issue with the pump on my hot tub. So I gave them a call and…read moreset up an appointment. They confirmed the day before and then never showed up ? I called and left messages and text and they never responded. Terrible service

Ronnie and team came to find leaks. They are super professional, quickly offered cost-effective…read moresolutions and left everything clean. Couldn't have been happier.

Ronnie and Jackie (and the whole team) were very professional and pleasant throughout the entire…read moreprocess. I received a few quotes and they were competitively priced, but what won me over was the personal touch and the service level. They replaced my standard tile with glass tile, replastered the pool with pebbletec, and added solar panels to heat the pool water. They also fixed some other issues with the pool that were preexisting. All in all I'm extremely happy with the purchase, and I'm very glad I went with Tsunami Pool and Spa!

After my mother passed away my sister and I decided to stick with their services for the house…read morepool. They've always been super kind to my mom, timely, flexible if we missed a payment for whatever reason, and understanding if we need to reschedule. They take great care of the pool, and let us know of potential problems to take care of before they become an issue. Super appreciate them, and will continue to recommend them as well

Jorge is so amazing!! He gave us awesome pricing compared to quite a few other pool maintenance…read morebusinesses in our neighborhood, and within the general area. He was able to restore our pool and fixed all the machinery to keep it clean on the daily.

I got my spa moved, and power connections were done by certified electrician. But the spa didn't…read morework. I called Ben. He came and within 2 mins told me that connections are wrong. He fixed it in time and charges were very reasonable. Highly recommend Ben. Thanks.

Great service. Timely response and professional services, provided extra good advices, such as…read morewhere to get filter replacements. Thanks, Ben.

From start to finish they explained each step and everyone from the office to the pool cleaners…read morewere so nice. The pool had not been tended to and grew algae. Now am on a monthly cleaning schedule with them.

We just love them. Fabulous, reasonable, knowledgeable, helpful, thoughtful...can't say enough!!read more