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    Appi Pool & Spa

    3.3 (25 reviews)
    Closed 10:00 am - 2:00 pm
    Updated 2 weeks ago

    Services - Appi Pool & Spa

    Pool chemical testing and balancing

    Pool draining

    Pool skimming

    Pool winterization

    Appi Pool & Spa Photos

    Recommended Reviews - Appi Pool & Spa

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    8 months ago

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    8 months ago

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    1 year ago

    Indifferent service. No follow through. Showroom guy needs some customer service help.

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    Jon R.

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    2 years ago

    Most expensive service, parts and repairs, very unresponsive to clients needs or concerns!

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    Jon R.

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    3 years ago

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    Jon R.

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    3 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    Jon R.

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    15 years ago

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    Jon R.

    Helpful 3
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    8 years ago

    Helpful 3
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    9 years ago

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    7 years ago

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    17 years ago

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    15 years ago

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    12 years ago

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    11 years ago

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    11 years ago

    Very knowledgeable and we'll stocked parts department. The employees I talk to are very educated on mantince and repair.

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    13 years ago

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    9 years ago

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    17 years ago

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    12 years ago

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    Ask the Community - Appi Pool & Spa

    Review Highlights - Appi Pool & Spa

    We are new home owners and first time pool owners, his service is prompt, informed and friendly.

    Mentioned in 2 reviews

    Read more highlights

    The Spa and Sauna Co. - Santa Cruz

    The Spa and Sauna Co. - Santa Cruz

    (78 reviews)

    $$

    This company has been awesome from start to finish and they continue to check in on me to make sure…read morethat I am happy. From the sales to the removal and installation of my new hot tub they have been first class shout out to Doug and Lamontre as they were awesome to deal with during the sales and installation process. I will continue to recommend this company and use them for future service of my new hot tub.

    This is an further update, as more happened since my last review. After Sheena got the results…read morefrom the company about what was contaminating our spa it did turn out to be biofilm. As i mentioned in last update, Sheena had Spa and Sauna replace the ozone filter for free since we had been doing the upkeep, and so she concluded that the ozone filter had never worked. Sheena also had Gonzo come and totally drain and clean and refill the tub, and Sheena wanted him to give us education on how to treat this spa from now on as although we had done all of the upkeep, it had been based on conflicting instructions from people and manuals. Gonzo didn't know that Sheena wanted us to be educated in the one , true way, so he thought it was a concierge service, but he was willing to start all over again and show me what kind of test strips work best, which is not the kind that had come with the kit. Get Aqua chek Chlorine 4-in-1. The chlorine shock that came with the kit was the right one, SpaGuard Enhanced Shock. The filter cleaner was different than the one that came with the kit and a different one, GLB, that Doug had recommended. Gonzo used Filtrete spray on., so we got some of that. Naming these hopefully will keep you from buying expensive stuff that you can't use after all like we did. He said to shock it for 10 days. We did it. Later, I got back to Sheena that there was still a little biofilm, and the control panel was showing straight lines, so I had sprayed out the filter even though it looed immaculate. She said it could be flushing out dead biofilm but to shock another 5 days anyway and that straight lines come when there are microscopic things in the filter. She went to all of this trouble for nothing just to help us with chronic pain. She is a good person and most appreciated.

    Appi Pool & Spa - hottubandpool - Updated May 2026

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