Overall I would say this was a good experience, under bad circumstance. My car broke down on the…read morehighway with no warning. I ended up here. They were very helpful and even though they ended up not being able to fix the problem, they didn't charge me some exhorbinate fee. It was only 42.50. That really helped. Aside from that I would like to point out that they were the opposite of most mechanics. I hate going to mechanics because everything they do is 100 bucks, but not at Carcraft, they are very reasonable. And I like that they don't try to make you feel like they can do something that they can't. If they can't fix it, they'll let you k now, if they can, they'll do their best. I saw them interacting with a lot of other customers and every customer that day left happy, including me.

No no no. Respect your hard earned money. Take an extra moment and sort reviews by positive and…read morenegative. Go read the google reviews then decide. I made the mistake of not doing these things and just taking the easy route by going to the place someone told me about without doing any of my own research and it really hurt. I paid for this in my personal time 20 times over at least and ended up having to get the same job done twice over . Also, if you've doubted my testament so far just read some other reviews that say the same thing - lack of professionalism, coming back to get the same work done twice and worst of all - being told I needed something replaced that didn't need to be. How do I know? Because the $1,400 item that needed to be replaced was justified because it was 'leaking'. a "bad seal", "have to replace the whole thing". Having learned my lesson on another $10,000 job done twice I investigated myself. Guess what? My power steering system is a new electric type that has no fluid, super weird, but chrysler confirmed "yea dude, it's technically impossible for there to be leaking fluid there because there is no fluid to leak". Turns out it was a messy oil change that spilled over - go figure. It's your life - waste your money if you want, tell yourself that won't happen to me. LOL. Do your thing.

Grate people. Very detail orientated and officiant & always on time…read more I am restoring a 1960 Mercedes-Benz 190SL. I started working with them few months ago. So-far they have done over $6K work for me and not smallest problem or misplacing any of my parts or screws. I do recommend them over 500%.

They ruined my bumper bolts and 3 of my guards! It's not like you can get these pieces just…read moreanywhere! Trying to get them to make it right..not so much. Rethink your plans on taking your product here.

Cliff is truly a good man who cares about the safety of his customers. He was booked when I…read morebrought my car in due to a scary noise it was making, but listened to my problem and understood I had a long drive ahead of me to Portland. He made the time to test my car when he had no time. That test prompted him to ensure my safety and get the car up to see what was going on and take a quick look. Turns out the culprit was just a rock, which was a huge relief, but I'm so glad Cliff and his team took care of me and looked out for my safety above all. This is an honest and caring auto shop that I would absolutely recommend.

Great service, they really care about you and your car. Never over sell you. And really takes their…read moretime and not in a hurry!

These guys were great working and diagnosing the problem on my truck. They did a great job and…read moreprices were reasonable. I'll go again for any of my automotive repair needs.

Arturo fixed our car the same day it broke! What a life saver. It was priced very reasonably as…read morewell.

This family business is a real find. They like old Chevies, and I'm glad I found someone I can…read moretrust to take care of my 1993 Chevy S-10.

Well they told me to pick up parts because they only use auto zone I bought the parts then showed…read moreup to have the brakes put on he left now I am stuck with pads and everyone had little to know clue what was going on !! Don't go here

Juan was very honest and competent and his prices are very fair. I came to the garage because my…read morewipers quit working and of course it was raining cats and dogs! He looked over my truck and discovered that the old wiper linkage was completely worn out. So I ordered the part and he worked after closing to install it. He didn't charge me for the initial inspection and only charged one hour for installation. I will definitely go back to J & J Garage. Thank you for your excellent service!

My Honda CRV was rear-ended and required extensive repair/replacement of a quarter panel, the rear…read morebody panel including the D pillar, the floor and the liftgate. I chose this company because of Lovegrove's solid work in the distant past. It was the right decision. My five stars are a grateful nod to... Professionalism: 100% at every level. Convenience and layout of location: Easy to navigate. Appearance of the site and its reception area: Immaculate. Attitude of the receptionist: Gracious and efficient...and with dual language proficiency. Attitude of the managers: Personable, alert and informative. Attention to customer questions and concerns: Earnest, patient and knowledgeable. Customer confidence: Complete. Working relationship with Enterprise Rent-A-Car: Smooth Interface with Allstate Insurance Co: Also smooth Overall business environment: Warm, friendly, and positive with a constant focus on thorough satisfaction. Respect/value for the vehicle, the team, and the customer: Significant. Communication from start to finish: Superb. Quality of workmanship: Expert. Final product: Beautiful!

Hoyt location: The worst work and the slowest work I have…read moreever received!! Had my truck for three and a half weeks and wasn't even fixed completely when I got it back. Took it back and it's been sitting there not touched for two weeks and no one thought to call to tell me there was an issue. Went and picked it up today. A hose was dangling from the underneath. Nice. They told my insurance company it wasn't safe to drive. Then why did they send it home the first time saying all repairs were complete?? I took it back to them because they didn't fix the bumpers or the windows or the running board. My claims officer called them and asked why all of a sudden it wasn't safe? They said that was incorrect information. Super mad! I'll go somewhere else for the rest of the repairs. The office ladies are very nice though, the only positive thing I have to say.

I couldn't believe how extraordinarily efficient these guys are. They replaced my rear brakes in a…read morerecord breaking hour to include the rotors and struts. They had the parts and beat the competition quotes by at least $100 dollars. I am impressed and will be telling all my family about their old school customer care. Absolute 100 Star service. Thank you for taking me back to when repair shops were honest and hard working.

David was busy and is working on it for me. He did good work. Was just frustrated from an accident…read more He said he would work on it this weekend. He is a nice guy just very busy. He took my call right way and will find the in formation. Tolted my 4runner but selling it. Still has some quality parts.