Outstanding service, excellent value. Recommend Method without any reservations and will use the…read morecompany again for semi-annual check-up of residential HVAC equipment. Sheldon, our technician, thoroughly tested our 12-year-old gas furnace and correctly diagnosed a problem. He is friendly and respected our property. We got a clear answer about a needed repair and he came by the next day and installed two inexpensive sensors. Total cost came to $139. He ran the furnace through several heating cycles while he waited to ensure he had corrected the problem. A few days before we had a competitor's technician take a look, but he didn't find the problem and instead recommended about $2200 in so-called repair parts. Most of those parts had nothing to do with the the problem. And I had installed some of them as new parts only a month or so ago. Talk about a scam. The competitor also tried to talk us into a complete, new HVAC system!!! Go with Method. They are a small, local company dedicated to their customers.

Poor workmanship, low accountability, bad communication, and does not stand by their work…read more My wife and I bought a brand-new townhome about two years ago. Our AC struggled from the first summer, but this year it became much worse. Our home was regularly 78-82 degrees, even with the AC running constantly, and we eventually had to move our mattress downstairs in the living room just to try and sleep. Method installed the HVAC system. After being told the warranty had expired, I had another HVAC company take a look. Their technician identified what was an obvious installation/workmanship issue and evidence that the refrigerant had leaked out. He recommended I contact the original installer before paying for an expensive repair because the issue was so clearly a mistake on their end. He mentioned that his company always honors that kind of work even outside of warranty. I contacted Method, explained the situation, and was told management (Cody) would call me back. After multiple service request follow ups, and more than two weeks, that call never happened. I eventually received another call from the front desk reiterating that the warranty had expired. Never the communication from Cody I was told to expect. I understand warranties have limits, but I expected a company to at least investigate a potential workmanship issue and follow through on a promised callback. If this was my business, I would feel importance in at least investigating an issue if it may have been our poor skills causing the issue. Method may be great in other areas, but that is not the experience we had. We are now facing a significant repair bill on a two year old home, as a result of their poor workmanship and lack of accountability. If accountability, communication, and standing behind your work matter to you, I would encourage you to ask some questions before choosing them.

5 stars all around - first time customer, the fridge went out while I was on vacation. Scheduled…read moreonline and was surprised they had next day availability Austin arrived on time, quickly diagnosed the issue, what was covered under warranty and presented me with options. He was friendly and professional, didn't try to upsell anything. I opted to fix, but Austin didn't have the correct size of compressor. He made a call to a co- worker, Isaac, who had the correct and offered to drop it off. Thank you Isaac! Once we had the part, Austin installed and patiently waited sitting on the kitchen floor for it to be filled with coolant (I think that's what it was). Anyhoo, great experience and would not hesitate to use them again.

I love this vendor! I have had so many bad experiences with appliance vendors, that I am so happy…read moreI've found a good one! They are prompt, professional and they do great work!

I am very satisfied with their outstanding customer service and the care that they put into their…read morebusiness. The interaction was beyond expectations and I will definitely use their services again. Thanks.

Evergreen did an excellent job cleaning the carpets and upholstery of our rental house which had…read morehoused shedding dogs. My one suggestion is to find out what the upholstery cleaning is going to cost as it turns out it is way more expensive than the carpet cleaning. When we questioned the cost for the upholstery cleaning, Evergreen's owner was very responsive and we came to a compromise we could be live with. I highly recommend them !

Got our sectional cleaned. Our black Labrador puppy loves to get his muddy paws all over it. Steve…read morearrived right on time and was very efficient and thorough. Sectional looks brand new again. Will definitely use their services again.

I've had A Spotless Carpet Cleaner out to clean our carpets a couple of times... And the interior…read moreof our vehicle one of those times. Their work is top-notch! We had some carpeted stairs that were really overdue for a cleaning and they were great to give them time and detailed attention. I love that they're a local, family-owned business. That really shows with their positive attitude and excellent customer service. I see a few negative reviews here and that's just puzzling. These guys take care of you and they have over 100 five-star reviews on both Google and KSL. That's the experience you get. Definitely recommended!

Definitely a family operation. The tech that came out was one of the kids. He knew what was wrong…read morewith my dryer. Took apart the dryer without the need to move it from it's cubby. Went to get the part and repaired it in no time. I would be great if they carried the universal part on the truck and carried a cordless vacuum for cleanup. Pricing was fair-ish, a tad on the mid-high side IMO but not ripoff high. I would call them again.

TL;DR if you need your appliances repaired or looked at, give Lamar's Appliance Repair a call…read more I really appreciate that they were really easy to schedule time with and had a sense of urgency since we were dealing with a refrigerator repair. I realize this was lost revenue for Lamar's Appliance Repair, but I appreciate their honesty diagnosing the problem and being truthful that we were better off getting a new fridge instead of repairing it. Replacing the broken piece would have cost nearly as much as a new refrigerator, but that was also money they would not earn from us. I really appreciate that they looked up any possible warranty angle on the compressor as well. Like I said above, if you need an appliance service / repaired, give Lamar's Appliance Repair a try!

I was driving down a residential road. I was following the speed limit of 25 mph. One of their…read moredrivers was following behind me and gaining quickly because he was speeding. Once he caught up to me, he decided he was going to tailgate me. After he was tailgating me for a minute, I decided to slow down. The driver then decided to cut around me and almost hit an oncoming truck. When I called, of course, nobody could answer to take the report. I will never use or recommend this business to anyone!

Quick response, very friendly to work with, the tech was right on time and they fixed the issue. I…read morewould use the again.

WOW - worst service I've ever experienced…read more If you have a schedule to follow, don't plan on it with this company. They have now missed 3 appointments with me where I have cancelled half a day's work to be available for them, and they're blaming me. READ ON, because it really gets funny with how stupid this person who answers the phone thinks I am. 1st - we had an appointment for our stove to be looked at almost a month ago, and they missed the first appointment we had scheduled on the books because they said we didn't reply to a text message that they never sent. So we had to rebook our first appointment. 2nd - we booked an appointment for last week to install the part, and when I waited around and called at the end of my time window, I was told that the owner had some emergency and they tried contacting me via text and phone call, but I didn't respond. When I asked what number they called & texted from, they gave me 2 phone numbers. I looked them both in my phone call and text history over the past month, and there is nothing there from them. Thinking maybe they had my number wrong, I verified they had it correct, and they did have my phone number. So I booked an appointment for today, in the morning time so I can get to work this afternoon, and confirmed it and added the time to my calendar last week while on the phone with them to make sure we didn't miss it. Today comes and no one shows up. So I call the company, and the same lady answered from last time, again tells me it's my fault they missed their appointment. NOW GET THIS She told me I didn't respond to messages to confirm. I confirmed while on the phone last week with her. But also to prove my point, I asked her to confirm when she sent the message because I'm not seeing them on my phone at all, yet again. She said, "it's her personal phone she sent them from and she deletes them right after sending them so she can't tell me when she sent me the messages. EVEN FUNNIER She told me that someone showed up at my door last Friday to fix the stove and I wasn't there. I didn't have an appointment last Friday, I had an appointment for today, and she's acting like I missed my appointment last Friday when she's agreeing with me that I didn't have an appointment last week, but had 1 for today. She then accused me of not responding to messages and that's why they showed up last Friday at random. Because they had an appointment cancellation, so they tried showing up here, and because I wasn't here at a time I did NOT have an appointment for, it's somehow my fault I missed them. Again, I asked her to tell me dates and times she sent messages and called, because they're not on my phone history, and she can't give me dates and times at all. So now here I sit with my stove still broken 3 weeks after our initial appointment, and I'm going to find another company to come fix my stove.

I bought an ice maker and a washer from these guys. What a great experience. Customer service was…read moregreat. I interacted with Aubrey and then Todd and Justin. They were all professional and very informative and helpful. I will call them any time I need help with appliances. Highly recommend!

Left a msg, got a call back quickly, fair price quoted, same day service. I will call again. These…read moreare locals and very nice.

Super fast and efficient. good communication, friendly & timely. Would highly recommend Carrie &…read moreher crew.