We just had our carpets cleaned by Crystal Carpet Care and our technician was great! Very thorough, and friendly. Our carpets look so much better! Great company - arrived on time, the price was exactly as quoted, and we are happy with the service. read more

I cannot say enough about this company. The gal that I spoke with about the work and my appointment was incredibly professional and kind. She even went along with my husbands corny jokes. lol The guy they sent out to do the job was also incredibly professional and kind. The vans they use look well kept and professional. My carpets turned out awesome. It feels go to finally have a reliable "go to" company for all my future carpet services. read more

Crystal was responsive and pleasant to work with. We hadn't had our carpets cleaned in three years so it was TIME. There were a few carpet spots we weren't totally happy with. They came right back and out redid those areas to our satisfaction. The stains are all gone! I would highly recommend them and will use them again in the future. read more

Completely satisfied with the carpet cleaning service. Will hire again.

We have struggled with pet stains/smells on our carpet. We finally decided to let the pros take a shot at it. We're glad we did. Quick service, on time and did a great job. The cost was more reasonable than we expected too. read more

I had Crystal Carpet Care come out and clean my carpet today. Brad arrived on time, was super nice, and did a great job. It only took 45 minutes to do the whole job with their steam cleaner. No strong odors or residue and done for a fair price. I will definitely be using them again. read more

Josh R. is excellent, very professional and on time! My carpets are clean, fresh and feel softer after having him clean them! I would and will be highly recommending him and this company to my friends and my own customers since I work with a lot of home owners everyday! Keep up the great work!!! read more

We've been using Crystal Carpet Care since 1992. We've always been highly satisfied and impressed with their work. Josh is respectful of our home and truly tries and cares about our satisfaction. He has a fabulous work ethic and we truly appreciate that. Jackie is wonderful with scheduling and follow up. I highly recommend! read more

I had an appointment for Kevin to show up and look at damaged carpet in one of my rooms. While he was there, I asked him to look at some carpet in another room that I was previously told was too damaged for repair (and was days away from replacing the entire room.) He said he could do it no problem. The office scheduled me for the very next day! They did such a great job on my carpets. I cannot even say enough good things about them. And the price was extremely affordable. They are fast, friendly, and reliable. read more

I have had Crystal Carpet Care clean my carpets and furniture 4 times now. I have 2 teenage boys that can do some serious damage. I am in awe every single time when they leave at how well my carpets look and feel! They are super responsive and very fair priced for the service level they provide! You will NOT be disappointed! read more

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I had never used a professional carpet service until now so I was a bit nervous when looking around for one. I called Crystal carpet care and they were able to get me scheduled for the following week. Kevin showed up on time and spent a lot of time answering all my questions thoroughly before he began. He did a fantastic job on the carpets and I was never pressured to add any additional costs and there were no gotcha's. The price was very reasonable and I couldn't be happier with the results and especially the absolutely fantastic customer service. I will definitely use this company in the future. read more

They took my panicked emergency request at around 5pm the day before I needed service. Not only were they accommodating, but they were friendly too! I got the last appointment of the day the following day, right under the wire for vacating my rental house. The tech was very honest, upfront, and clear about what I should and shouldn't expect in regards to cleaning. He was very easy to talk to and converse with while he worked. Not only did he get the work done thoroughly, but he worked quickly! In about 45 minutes, my 3 bedrooms, living room, hallway, stairs, and walk-in were complete and GORGEOUS. It looked better than when I moved in! Though I don't expect to need carpet cleaning again soon, I would definitely contact Crystal Carpet Care again if I did. read more

Kevin came in right on time for my appointment. He inspected all of the rooms, then spent time asking what my concerns were, if there were any problem areas, and discussed the results I could expect. My carpet looked brand new! It was a move-out clean on the 2nd floor, and the landlords were impressed with the job Kevin did. He even left a small bottle of cleaner. If you want stellar customer service, and pristine carpet, call Crystal Carpet and ask for Kevin! read more

So impressed with this company! I contacted them on Yelp for a quote and was very satisfied with the amount. Booking was easy and they responded quick! My carpets look and smell fantastic. The last cleaners we used (national chain company) looked like nothing was done at all. Glad I found Crystal Carpet Care. Every one was very professional and friendly. I can't say enough how satisfied we are! We would recommend to anyone and will use them from now on. Thanks! read more

Crystal Carpet Care - Looks like new again! - Carpet Cleaning Near Me - Sumner, Washington

The team was fantastic! It started with my phone call, where I got a great explanation of options and charges. The team was on-time, and I cannot stress how professional they were while on-site. Next, the quality of their cleaning was outstanding. The person performing the cleaning did an absolutely fantastic job, removing spots and even some play-doh encrusted in the carpet! The place looked brand new when it was complete. Finally, they followed up with a phone call to make sure I was happy with the service, understood the bill and if I had any further questions. All around a stress-free and great service. read more

As a real estate agent, I was doing a final walk through with my clients at a house they were about to close on in a few days. we knew the carpet needed to be stretched and cleaned, but we had no idea the extent until all the furniture was gone. Feeling horrible for this new home owners situation, I turned to Yelp (you guys never let me down) and found Crystal Carpet Care. I was greeted by the very friendly office staff. She listened to my concerns and said she would try to schedule me for a same day estimate. It was already after noon. She called back in minutes and confirmed a representative would meet me at the house by 1:30pm. He came out, EDUCATED me and gave me a quote. It was more than I thought since I have never had this service done before, but I was so convinced that these guys were going to do it right, and I wanted this to be a great transaction, I offered to pay for half of the service as a "housewarming" gift. The service was performed a few days later and my client could not have been more thrilled. The report from him was the techs were polite, professional, had the attention to detail and did a great job. Even after the visit, they call to make sure that there is 100% satisfaction. It is apparent they strive for customer service satisfaction. I will continue to use Crystal Carpet Care even on my own house. read more

Ben was communicative, thorough, and professional, and got in and out in a timely manner. I was also impressed with the quality and cleanliness of the equipment being used, both of which are important for a good result. Crystal uses Hydramaster CDS machines which are top of the line for truckmount carpet cleaning and pretty much guarantee the best result possible. Pricing was reasonable and straightforward. Will hire again when needed. read more

We are helping our son and daughter in law prep a new home before moving in. As my daughter in law has allergies, cleanliness is very important. Crystal Carpet Care came. They not only did a great job of cleaning the carpets, they tightened some where the carpets had stretched and formed ripples, a tripping hazard. They did a great job. They were honest, too, in telling me that the old ripples might leave some lines even after they were tightened (they didn't!) and that some of the furniture dents might never come out. (Dents stayed.) Their estimate was accurate, they came in and got the job done. Carpets were dry after 24 hours, but we waited 48 to walk on them anyway. Excellent service. read more

If every company operated like Crystal Carpet Care, we'd all walk around with big smiles on our faces. My carpet was a disaster, thanks to the shenanigans of my Corgi, Blue Moon. When Kevin came to clean it, he didn't roll his eyes or scoff at the stains. Instead, he showed me pictures of his beloved Corgi. Then he got to work. The carpet looks great. There were some deep Corgi stains and he worked hard to make them disappear. He said, "I know you're having an important dinner party on Thursday. If you need any spots redone, call me. I live close by. I want your carpet to look its best for your dinner." Then he spent a little time with my dog, who is ordinarily pretty shy with people. Blue Moon ended up licking him, a sign of pure love. I love Crystal Carpet Care. They don't just care for your carpet. They care for you. Their actions make that crystal clear. read more

Crystal Carpet Care - The carpet culprit. - Carpet Cleaning Near Me - Sumner, Washington

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Contacted Crystal Carpet Care through Yelp for a bid to stretch (5 rooms, 2 hallways, master bath and closet) and clean my carpet. From the fast correspondence, to the bid (on site and HIGHLY RECOMMENDED), to the job itself and then the follow-up it's a company that I would use again and highly recommend. Every aspect went smoothly, other than me moving the furniture, and on time. The carpet looks outstanding, thanks! read more

Wow! My carpets look new. Brad the owner came out on a short notice and did a fantastic job! He even added a bedroom I hadn't asked a quote for, for free! Thanks Brad and Crystal Carpet Care for a great job! read more

We were so pleased with this carpet cleaning experience!! I have to say I put off making a decision to have our carpets cleaned before our company arrived until it was almost too late. I was very thankful Crystal carpet cleaners could fit us in! I had been using another company but had not been too impressed the past few times they came out so it was time to try someone new, the problem with that is you aren't sure you'll be happy with the new company. We were really glad it worked out to have Crystal Carpet cleaning do the job. Kevin was very professional and friendly. He worked quickly and answered my questions about getting some spots out and I wanted to treat the carpet with a stain blocker so he told me about that. The carpet looked great when he was done and it's an old carpet, so that's like a miracle! He brought it back to life. The price was very reasonable, similar to other quotes and what we had paid before. We definitely recommend this carpet cleaning company and will be using them again! read more

Very Happy with my experience. Got a callback quickly when I inquired and was able to schedule an appointment the next day. Technician was on time and very polite and knowledgeable. He did a great job. Will use them again. read more

What an incredible business. Military renters ruined my house and their kids ground paint into the carpet and walls. Crystal Carpet Care were able to remove much of the paint, stretch and clean the carpet properly. It looks almost new. Brad and Jackie are passionate about their profession and helping their clients. Guarantee their work. read more

I love Crystal Carpet Care. They are fast, efficient, friendly and made my carpet look brand new. As a dog sitter, I love how they bring my carpet back looking fresh and new. I have used other carpet cleaners in the past, but once I discovered Crystal Carpet Care, they are the only one I call. Great experience. Brenda C read more

My husband and I are very pleased with the cleaning of our old rugs that made them look like new again. Didn't talk us into any other special cleaning, which is an added plus in my book read more

Crystal carpet care was very responsive to my request for service via Yelp. We asked for same day service and they were able to send someone out in a Friday evening. Josh was our technician and very knowledgeable and friendly. The job went very quickly for our home and were very happy with the results! Will use this business in the future! read more

Our dogs recently were fed some food that didn't settle too well to say the least and we needed someone to get out the stains ASAP. I looked on Yelp and came across their amazing reviews. I was very happy with the service from start to finish! From setting up the appointment to the tech that came out, everyone was very professional and reasonably priced. They got out the stains all the way and the rest of my carpets turned out great as well! Will definitely use them again! read more

Great company! I was in a rush and they accommodated my schedule...Joshua did an amazing and thorough job! And he got all the stains out! I highly recommend Crystal Carpet Care! read more

Carpet looks like it got 10 years taken off of it! With three huskies it hard to keep the carpet looking nice so I finally bit the bullet and Crystal Carpet Care. With the scary snow we had they were still able to come out and get the job done. read more

After reading the reviews for CCC and comparing against competitors, we decided to go with them to clean our carpets and repair two areas where our dog damaged the carpet. The tech Kevin called 30 min before the visit and and arrived on time and in the requested mask, gloves and shoe covers. He provided advice on the repairs and reviewed other questions we had. I was really impressed with his attitude and care he took with everything he did. This was one of the best experiences I've had with a professional company in my home. Would definitely recommend this company for anything carpet related. read more

Your search for a carpet clearer should stop here! Great from start to finish. Friendly, professional and economical. Nicolas was very courteous and thorough in giving our old, tired carpets new life. read more

This is the second time I have used Crystal Carpet Care. They are a great bunch of people to work with, very friendly, caring and professional. I definitely recommend them for your cleaning needs, my carpets look great and the price was right. Kevin was awesome to work with. I have them on my schedule for my next cleaning. read more

Can't say enough good things about the whole crew! Renters left my house a mess - I thought I'd have to replace the carpets, but I wanted to try professional cleaning first. Called Crystal because of their excellent Yelp reviews, and they did not disappoint. The carpet looked great when they were done. They also stretched the carpet in some high-traffic areas. I will definitely call Crystal again! read more

I love these people! I've used them 3 times and have always been very happy. This past time, Jackie bent over backwards to find a way to work me in when I told her that I was having new furniture delivered. Brad came out and worked very hard to eliminate some pet stains. The next day I received a call from Christina checking to see if I was satisfied. I get so much better treatment from CCC than I have from their national competitors! read more

Kevin and Jackie were great. They made the entire process so easy and had very reasonable prices. You can tell that some businesses really strive for excellence-- and this is one of them. read more

What can I say about the job these guys did and the service they provide? PERFECT! These guys go above and beyond, communicate well, charge a very fair price and were just a pleasure to work with. Not only were they able to clean my carpets, but they did some seam repairs and even cleaned our living room furniture! I highly recommend Crystal Carpet Care to anyone who is serious about having their carpets look like new! read more

They did a good job. There was a problem area that I don't feel got any extra treatment. The carpet was also left pretty wet. I don't know if that's normal or not. read more

I've been using CCC for the past 6 years and they have always done an amazing job! Twice now I've used other cleaners (Groupon deal and other cheap one) and boy did I regret it! Jim and Marilyn are extremely professional and they take great pride in their work. They always take the time to explain the process, excellent customer service! I highly recommend using them. read more

We've had Crystal Carpet Care come by to clean our upholstered couch a few times in the last couple years. Each time it was unfortunately because our cat had barfed on the couch and the fabric is solvent cleanable only. I had an easy time reaching them by phone, getting advice about how to minimize damage before they arrive, and they squeezed me in on short notice usually within a day or two. I have really appreciated their help and each time the person who came out to do the work and people I spoke to on the phone were friendly and knowledgable. Highly recommended! read more