Always on time, thorough and professional service every time. Aqua Blue Pools has great dedicated…read morestaff that raises the bar of expectations and meets it every time.

We paid this company to come out and do an inspection of our pool. We told them we needed a…read moredetailed inspection and what it was for, and they did the most generalized inspection did not even bother to fill the liner and see where it had bubbles and where the water was getting back behind the liner. Do not use this company for inspections. We had two other companies come out here and give an inspection and they showed things that were definitely wrong with the pool, but this company had no clue what was going on with it. Their inspection said that all looked good. With an inspection like that, I would be afraid to have them install a pool. It would make me scared that their work would reflect that as well I would be very weary.

We purchased a home with an in-ground, vinyl lined pool and despite having had a pool inspector…read morecome take a look at things prior to closing, we discovered after the fact that the pool was losing (leaking) nearly an inch of water a day. It may not seem like a lot, but our water bill proved that refilling the pool to keep it at proper operating level for the skimmers/pump was expensive and not sustainable. We scheduled an appointment with TJ of Pool Leak Solutions and he came to our house along with a gentleman named Preston, both of whom were knowledgeable, informative and extremely thorough with their inspection. Their diagnostic testing checked both the plumbing and the vinyl liner to make sure they correctly identified and resolved the issue for us. Although I know their inspection involved much more than I can really recap, basically they were prepared with scuba gear to get in the pool (despite it being rather cold) and used a device to check the seals on all of the jets, lights and gaskets using a colored dye test. Then they pressure tested all of the plumbing to make sure the leak wasn't somewhere outside of the pool itself. They also used an electronic scanner of sorts to identify active water leaks as well as "weak" spots where the liner was becoming prone to a future leak. They were really thorough! The inspection/testing we scheduled was not only to identify the leaks but also to patch and repair them, I believe they included up to ten patches with their quoted price. We ended up having multiple small tears they patched in addition to a few of the weak spots they patched just to reinforce the liner in hopes of preventing future issues. Overall, the guys were friendly and willing to answer questions and educate us about what was going on while they were hard at work. Although nobody wants to have a pool leak to deal with, if you do I'd definitely recommend reaching out and letting Pool Leak Solutions solve your problems!

We own a 60 year old gunnite pool in Greenville which had never had repair work done. We became…read moreconcerned last summer as we watched the surface become chalky and dark places begin to show through. The folks at our pool supply place (Leslie) recommended two companies to talk with. The first company was polite but were too busy and when pressed for a ballpark number, it was astronomical. Next we put in a call to Pool Leak Solutions. The office manger took my information and I received a call back from the owner the same afternoon. He took the time to explain what was probably going on and offered two possible solutions. For a flat fee, a technician came out with scuba gear to do an in-depth underwater examination of the pool surface. Kevin, the owner, called me to talk through the issues, and decided he wanted to come see the pool for himself - again, with scuba gear. He explained fully what he found and talked through the process to make the necessary repairs. The final estimate - which was also the final price, was less than 1/2 the price given me by the first pool repair company I had spoken with. Delayed by weather throughout a rainy winter, Kevin and his team (Christy!) kept me informed of the schedule. When they started work, they always came exactly when they said they would, and did the work they told me they would be doing that day. It was a 4-5 day job, and the process, as well as the finished result was excellent. I have been very impressed with the integrity, honesty, and professionalism of Pool Leak Solutions. The pool looks fantastic. I highly recommend them. Below: The drained pool showing original damage as well as area repaired and prepped for epoxy paint. Then, the pool almost full of water after being repaired and the tile re-grouted.

I had a phone call with them about what my issue was, I was told I'd be given a phone call back…read moreabout availability or the next step and I never received any follow up.

Derrick has a wealth of knowledge about swimming pools and pool water chemistry. I am always…read moreskeptical about my pool service due to being burned so many times. But his honesty and willingness to explain and resolve my issues has alleviated my concerns. Now he just has the green light to fix issues as they arise. Only gave 5 stars because I couldn't give 6.

After over a month of requesting service to replace a pump and multiple no shows, we have been told…read morethey can't do the job. We are with a home warranty company and there's no support with this company to actually assist their customers. Instead of management reaching out to us, they just canceled on us. Now we're in fear of our pool system and liner being compromised. No decency to speak to customers that have waited this long at all.

The last straw... I have been a customer of Pool and Spa…read moreConnection since 2017. I've only had issues since working with the new owner, David Hanor, on my 90K pool renovation. My 2024 reno was riddled with issues like: -Unnecessary holes being cut into my new steel walls and patched with duct tape. -The new patio roped off for smaller than in our contract. I had to show the concrete crew a copy of the contract so they would correct the square footage before they poured the concrete. Thank goodness I was home at the time! -New equipment (salt cell) being sold to me and installed without first checking to see if the power center was functioning. When the new salt cell did not work, I was then told I probably needed a new power center. -Trash and debris being left in the yard and against my house for so long that I received warnings of fines from my HOA. -My credit card being charged $2,286 for a new pump, when they quoted that it would run $1,600-$1,800. (I had to produce his written quote to back to him, and show him other pool company's less expensive quotes, before he finally refunded my $474.) -And, the last straw, selling and installing incompatible equipment that continues to malfunction. I've gone thru months of my new pool vac having pressure issues that have caused breaks in the connections and the pool vac to malfunction. I have emailed David Hanor written documentation from the Pentair website, Pentair Customer Support agents and the local Pentair rep, Don Burts, stating the pool vac and booster pump he sold me were not compatible and I would continue to have issues. David Hanor has not responded to my last email, has not replaced the incompatible/malfunctioning equipment and he has not responded to the BBB claim #23245428 that I filed in April. Mr Hanor is a friendly person and always has an excuse for everything, but it has been one issue after another. I don't want any other pool owners to go through what I've had to go through with David Hanor at Pool & Spa Connection.

First of all, I am not an owner of an in-ground pool...I am reviewing their testing and…read morerecommendations. I have a 16' Intex - above ground - that I purchased at Academy. This is the first summer I have had clear water from May until August...and it's all because of the people at Anchor pools. I had been going to another pool place for water testing and it NEVER worked. I put so much money into chemicals and my water stayed cloudy, murky and all. Last summer, around end of July (2018) I started going to Anchor. They helped me clear it to a point, but then they helped me close my pool in late August. I didn't want to take it down, so they told me each little detail to do. This spring (mid-May 2019) I decided to take off the cover and start in with the work ahead. I took a sample to them, they tested it, told me what to do...and in 1-2 weeks my pool was ready for swimming and it has been that way ALL SUMMER!!! They gave me the chemical levels to make sure my water was right on target. My dog even swims in the pool with me and no cloudiness!! I used some of their products and also used HTH from Walmart. Either works, but it doesn't if you don't have knowledgeable people to help you.

The offer a free water testing and every time you go up there something with your water is off and…read morethey always say you need a chemical that you don't have i have spent well over 500 dollars in the past two to three months bc of them always saying this. Then I said something about it and the other lady was like well I don't even know why so and so sold you this you don't even need it or that much of it. Very unprofessional and don't know what they are doing.

Brandon (Electrical) and Danny (Plumbing) came out to help us address a few items identified during…read moreour home inspection. They were both professional, knowledgeable, and took the time to explain everything clearly. Their quality of work was excellent, and they were a pleasure to work with. We had a great experience and will definitely use Dipple again in the future. Highly recommend!

I signed up for the Dipple maintenance package on the AC and heat units at my house and my rental…read morehouse just a few houses down the street. . I asked the technician to call me when he arrived to check the rental unit that seemed to be working extra hard to cool the house. Never heard from the guy while he was at the rental house but later that afternoon, I received a text from him with a $1900 estimate for cleaning it and doing a couple things to improve the efficiency. I called Roland's AC and Heating Co and asked them to send someone to check the unit and clean it. Jim came out, cleaned it and added some Freon and they charged me $350 Don't trust the big companies that offer the maintenance packages, they are just out to make money. The guy from Dipple could have cleaned the unit and checked the Freon while he was there, but he didn't... I cancelled the maintenance packages on my house and my rental .

I'm a detail-oriented person.....with specifics that I want done on work that I have been thinking…read moreabout for nearly 2 years on a home that has drainage challenges, within a small amount of space, and within a specific time-frame. I called Tim and found that he was the same way....nearly identical to me. He paid attention to our many needs for drainage, communication, and landscaping....then processed them, provided solutions, created a fair plan, executed well, communicated extremely well, VERY transparent in every aspect, delivered on-time/on-budget....with a very high quality of work. Best part.....the final product not only met every concern, but it clean-up was impeccable. I cannot recommend him and his crew high enough. Outstanding work from an outfit that knows this business.

im and his crew arrived to our house the day after my call request regarding a possible leak in our…read moreirrigation system. He was very communicative and explained what some of the issues could be. When they arrived, they immediately began investigating the issue. They were able to identify the problem within 15 minutes. While at our home, they also replaced some nozzle heads needing attention. The cost of repair was extremely competitive and reasonable. I can't wait to use Southwestern Irrigation & Landscaping to install our irrigation system at our new home. Thanks so much.

Arturo responded immediately and gave us a quote for a wall in our front yard. They do everything…read morethey say they would. They are only interested in making their customers happy. They worked so hard and never complained. I would highly recommend them for masonry and tiling projects. Weather and supply delays happened but we always knew what the status was Would hire again