Emerald Ballroom 1.22.22 What an amazing team! They gave us our DREAM wedding. Elizabeth (catering director) settled our fears when we came to her with concerns of past negative reviews, she asked us to trust her & the team that they promised everything would be perfect, and it was! Sam the general manager, we feel like her & Marvin (maître d) waited on us hand & foot. We never waited for a drink or food. The food was delicious. The bartenders Chris, Darryl, & Anthony TOP NOTCH so kind and attentive. (After party & night before wedding) What I can tell you honestly the communication was on point. Up until the wedding our point of contact went through like 5 different people before landing on Elizabeth with the change in staff. I laid it all out to Elizabeth and she listened and helped make everything perfect. I came to her that I was worried my overnight guests would be turned away or not enough room, she had Tyler work with me to calm my fears and everything was smooth NO ISSUES! I told Sam & Marvin some issues I thought may arise the day of and they made sure any changes day of came to us as a couple first. We checked in the night before and had zero problems, our guests checked in with no problems. Breakfast the morning after was amazing! French toast sticks are bomb. My ceremony & reception was gorgeous we used Radisson's centerpieces, most décor, backdrop, linens, and pedestals. We supplied signs for tables and card box, but they have if you need I believe. My advice for couples is bring extension cords, lol we felt there was not enough outlets personally, and no usb ports in rooms. STAY OFF SOCIAL MEDIA! If you have a problem or concern, go to Radisson right away lay it out there. I was horrified at first, but my day turned out perfect! Be open & honest with them and they will be honest with you. Employees: Super sweet, caring, attentive, helpful, courteous & receptive. Food: All of the food for our wedding was delicious no complaints Hotel: Zero issues with check in check out, rooms were clean, no issues. Communication: no issues, I felt we were responded to in a timely manner Words cannot describe the venue enough Joe & I are so happy! The feeling we got when we first booked is what we ended our wedding with. Elizabeth, Sam, Tyler, Marvin, Chris, Darryl, Anthony, & the front desk staff you have all made our wedding a dream come true thank you so much for everything we appreciate you all so much. read more

Our experience at the Radisson was truly incredible. As a mother of the groom who was very involved in the planning of my son and daughter-in-law's April 25, 2014 wedding in the Crystal Ballroom, I was very impressed by the level of service that was provided to us from beginning to end. Tara, Andrea and their office staff are so professional and extremely responsive. Every email or phone call was promptly returned. There was no problem or question that could not be easily answered or resolved. This was very important as there were so many details that required attention and their immediate response made it all seem effortless. They were always happy to hear from us and always greeted us with smiles and hugs. Ed Hinte, the General Manager of the hotel and his team were also extremely helpful. We blocked rooms for our guests, all who loved the décor, how clean and well maintained the property was, and that the front desk staff was friendly and courteous. We chose the Platinum package and our guests were blown away by the variety of selections, the gorgeous presentation and how delicious everything was. They are all still raving about cocktail hour and how awesome the stations were. We ended the night with a boardwalk theme that included zeppoles, waffles and an ice cream sundae bar. It was truly fabulous! On the day of our affair every detail was flawlessly executed to our specifications. Yaron, who was our Maitre 'D, did a fantastic job at making sure all of our guests were well taken care of. All of the food was quickly replenished at cocktail hour and service during dinner was perfect. The wait-staff was also wonderful! Everyone remarked that they were extremely attentive and made them feel welcomed, which was the ultimate compliment for us. Thank you all for making our special evening memorable and a huge success. We look forward to celebrating another family wedding with the Radisson Team this December! read more

Within a week of our engagement, we booked our reception with the Crystal Ballroom's sister ballroom, the Versailles Ballroom. Our heart was set on the Crystal Ballroom but because our budget fit better with the Versailles Ballroom, we went with our second choice. About 6 months later, we no longer imagined our dream wedding at the Versailles Ballroom so we took a chance and called the Crystal Ballroom to see if our wedding date was still available. It was risky since our date was in less than 5 months when most venues would be booked in no less than a year's time, but we had nothing to lose. Lo and behold, February 15, 2014 was the only Saturday date available! We knew that this was a sign and that we had to switch our wedding to our dream ballroom. It was no easy task switching our vendors to a new location, re-arranging our schedule, telling our family and friends, but it was worth it. It's a scary thought to any Bride and Groom when their venue changes, but the process could not have been any smoother, thanks to the staff at the Crystal Ballroom. I was a born planner but I could not have planned a wedding in Winter Storm Pax without their help. The staff made planning a breeze and to this day, our family and friends cannot stop raving about the food and decor. Though the days leading up to the big day was stressful with Mother Nature against us, our winter wedding was everything we could have imagined and we could not have done it without the Crystal Ballroom. In Monmouth County, the Crystal Ballroom is the most beautiful ballroom there is. Whether you're at their sister ballroom or shopping around for your dream venue, you must visit the Crystal Ballroom and book your wedding here! Andrea and Tara - thank you for all you have done. You made our dream wedding come true. read more

We had our wedding at the Crystal Ballroom on April 25, 2014. The very first moment we saw the Crystal Ballroom, we knew it was where we had to have our dream wedding. The venue was absolutely stunning and the cherry on top was the fact that we wanted a hotel venue for our day! From the beginning of this process to the end, Andrea and Tara were amazing with helping to make sure my husband and I got everything we wanted for our day! I loved how they would send us emails about special events, such as the menu tasting, which was a GREAT opportunity to personally pick your menu and look at other upgrade options that they have for you to chose! The transition to get everything into the hotel (welcome bags, ceremony props, seating charts, bathroom baskets, etc) was SO simple. We dropped it off with a list of where we wanted things to be and it was smooth sailing! I didn't have to worry about a thing! The day of the wedding came and the entire staff was so accommodating they really made my experience magical. Andrea and Tara were there every step of the way making sure that the ballroom looked perfect for me, and they were very attentive in making sure that my husband and I ate during the cocktail hour, even so much so that Tara and Andrea saved the day with safety pins when the train of my dress ripped! Our guests all raved about the food and how awesome everything was! The ballroom was absolutely stunning and I was so happy that I decided to stick with the centerpieces that came with my package because they were beautiful! Andrea, Tara, and the entire catering and hotel staff went ABOVE and BEYOND to ensure that my husband and I had the most memorable night of our lives -- and we most certainly did! I could never thank them enough, there aren't enough words! read more

I was married at the Crystal Ballroom in April 2014 and it was the best day of my life! From the very beginning of the planning process, all the girls in the sales office were extremely helpful, courteous, and friendly. They respond to all emails or calls with 24 hours...I even got feedback from them on nights and weekends to put me at ease. A fun perk is a group tasting night they hold where you get to see and taste so many extra options. I had my entire day at the ballroom...getting ready, ceremony, and reception. Everything went so smooth and everything we wanted to happen was done exactly how we asked, which was amazing for a detail oriented worrier like me. Our guests RAVED about the amount and quality of food at cocktail hour, and the signature drinks were another huge hit (we had the honeymoon martini!) The outside wine garden was a beautiful addition with firepits to keep guests cozy in the evening air. The ballroom was beautiful, even without extra up lighting, and the room was spacious enough for crowds on the dance floor and a photo booth. The wait staff and maitre d are so attentive to the bride and groom...I can't even describe how magical, special, and worry free the night was! I recommend the Crystal Ballroom with utmost confidence, and all this for SUCH reasonable prices. read more

Our 9/22/12 wedding was beyond our dreams....it is in large part due to the fabulous staff at Crystal Ballroom. From the moment I first met Tara and Valerie I knew this was my venue. They are responsive, professional, understanding, and a joy to work with. Through the entire wedding planning process they were there to answer every question that I had and never made me feel like I was a bother. They accommodated everything I wanted to make my wedding day special and unique. The venue itself is absolutely beautiful- modern and elegant. The pictures online do not due the space justice. It is beautiful. The food was fantastic- our guests enjoyed the cocktail hour and dinner. The hotel rooms are spacious, modern and most importantly comfortable. The brunch we had the following morning was plentiful and a touch the guests really enjoyed. The entire staff- from bartenders to wait staff to hotel reception was professional and hard working. Ron- the Maitre d- was fantastic. He anticipated our needs and took care of anything we asked. I can not say enough about our experience with Crystal Ballroom- I highly recommend this venue for any event. read more

Our wedding was May 30, 2013 and it was better than I imagined. The team at Radisson Freehold went above and beyond to accommodate all of my needs. They were very patient with my ever changing request, emailing me within hours and even minutes answering any and every question I had no matter how big or small. The staff worked so well with my outside vendors and made my family and friends feel very welcome. Almost a year later everyone is still saying they had the best time ever. The food was absolutely delicious and the atmosphere was just soo great. My ceremony was held outside in front of the fountain, the cocktail hour was in a smaller room and the reception was in the Crystal Ballroom. The staff moved everyone from location to location seamlessly. When my husband and I have our anniversary party in 10 years you best believe it will be right back where we started, Radisson Freehold! read more

We had visited quite a few other venues, but we knew from the minute we walked in to the Crystal Ballroom that it was the place for our wedding! The space is beautiful and the staff was so friendly and welcoming. The price was also right for us too! I was leery of booking a place without having tried the food and they were willing to hold a tasting for us just a few days after our visit -- we even met the chef! The food, of course, was great and we couldn't have asked for more. All of our needs were met and questions were answered within 24 hours. The day of ran so smoothly and all of the staff were more than willing to do whatever we needed. Two months later our guests are still raving about the food and how it was the best wedding they've ever been to! We couldn't have imagined our big in any other place than the Crystal Ballroom! read more

I had my wedding here in 2018 and I have nothing but exceptional things to say. Throughout the whole planning process the catering team was always attentive, prompt with answer all of our questions, and basically always there with whatever we need. It honestly made us feel so safe and assured with our venue. When the big day came, the catering girls called to the bridal suite to make sure I was okay or needed anything. During the cocktail hour they made sure to get us food. (Thank God or I wouldn't have eaten!) The maitre d was literally by our side the entire time, and helped out with all of the needs we had the night of. All of our guests raved about her. Extremely great service and would definitely recommend to ALL newly engaged couples! read more

We are SO THANKFUL for the great team at the Crystal Ballroom! We had our wedding in the smaller ballroom (Emerald) in December 2018 and I can't even begin to describe how amazing everything went. the room looked BEAUTIFUL and our guests to this day say that this was the best weddng they have ever been to. Any worry or concern we had along the planning process was put to rest by the awesome girls in catering who answered all of my millions and millions of questions! My husband and I literally had the best day of our entire lives and this would not have happened without the maitre d and entire staff here! Thank you thank you thank you! read more

We had our wedding at the Crystal Ballroom this past weekend and it was absolutely amazing! The ballroom was decorated perfectly, and everything came together just the way we wanted! The food was delicious, from cocktail hour until the desserts were served. The staff was very attentive to every guest and anything that we needed. It was the greatest night of our lives! All of the planning was guided by the catering staff (Tara and Andrea) and Yaron assisted us with all of our needs that night. He even helped us to add an extra hour to our party because the everyone was having so much fun! THANK YOU for making this night so memorable! read more

I am super stoked and CAN NOT WAIT to have my fall October 25th,2015 wedding at The Crystal Ballroom. Booking my wedding was a great experience from the time I walked in to the time I left. I knew right away this was the place that I was going to have my dream wedding!! The staff were super friendly and accommodating and will answer any questions that you may have. I also love the packages they offer, different and affordable then any other venue I went to. My fiancé and I highly recommend this venue for any occasion you will not be disappointed. read more

There are so many wonderful things to say about the staff at the Radisson Hotel in Freehold and our hearts are so grateful we found this location to host our Holistic Expo. From the moment we booked our appointment we were greeted with professionalism, integrity and genuine warmth. The whole team was extremely patient and accommodating in the whole process which truly enhanced the days success and joyfulness. Special thanks to Lauren, Sam, Rafael, Mimi and others whose names we missed. We can't wait to host our next event. Matt & Karen read more

I had my daughters wedding their last weekend in the crystal ballroom and the food and service was wonderful. The staff was available and the food was delicious. Everyone said it was the best wedding. We have had a lot of guest tell us what a great time they have had. read more

I am so excited for my July 12th wedding here! The wedding planners have done an amazing job keeping me calm, responding promptly and helping me out with anything. I highly recommend meeting with them to see if crystal ballroom is the central nj location for you ! read more