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Mokena, IL

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CryoLuxe Cryotherapy

5.0 (1 review)

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8 years ago

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I really wanted to enjoy my experience at Unlimited Tan, but the sales pressure completely ruined…read moreit for me. The manager, Savannah, was extremely pushy when it came to selling products. Even after I politely said "no" multiple times, the sales pitch continued. Every reason I gave for not wanting to purchase anything seemed to be met with another reason why I should, instead of simply respecting my decision. What made me especially uncomfortable was that even when my body was already out the door, the sales pitch still didn't stop. At that point, I just wanted to leave, but I felt like my "no" wasn't being respected. I understand that retail businesses encourage product sales, and I don't mind being offered products. However, there is a big difference between making recommendations and making customers feel pressured. A simple "no, thank you" should be enough. Unfortunately, the aggressive sales approach left me with a negative impression and made me not want to return. But...... I wanted to give a shoutout to Kiley for providing such a great customer experience! She really was the saving grace! She was friendly, welcoming, and knowledgeable without ever making me feel pressured. She took the time to answer my questions, offered recommendations based on what I was looking for, and respected my decisions without pushing additional products. I will only be doing business with her from now on. It's refreshing to interact with someone who genuinely makes you feel comfortable and valued as a customer and not just a dollar sign. Kiley's professionalism and positive attitude made my visit enjoyable, and she's a big reason I'd come back. Thank you for making the experience so pleasant!

Savannah is an amazing manager! She is always respectable, kind and warming every time I step into…read morethe salon. The staff is also great!

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CryoLuxe Cryotherapy - cryotherapy - Updated November 2026

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