Mental health counselling…read more I had a not so good experience with this company last year. I really liked the counselor a lot. I asked her to read a story that I had written about mostly my life from 2021 to 2024. I thought it would help explain the way I communicate to certain people. I don't think she read it. So, I was talking about an email I sent to somebody, and all of a sudden, she became very judgmental to the point that I ended the session and never went back. I was trying to get away from being judged without knowledge of what might have made my email a little stronger than it needed to be. In plain English, I was really tired of being wrong all of the time. I filed for a divorce after 47 1/2 years of marriage partly because of that. Fast forward, a couple of weeks ago. I decided to try to do therapy at this company once more, because I had been going through a very difficult time in my life since late December. The intake form was clearly designed for physical therapy, and that was pretty frustrating. For instance, it asked me what part of my body needed physical therapy. It would not let me advance to the next page until I finally check the "head" box. Well, I finally agreed to a therapist, and a time. When I first talked to the therapist, I tried to explain what had happened last year. I pretty much begged her to please read my "story". I offered for her to read it on my time. She was having no part of it. I explained to her that I have finally healed with a lot of what was in that story, and I saw no reason for me to relive it. Some of it was very dark, and it took an awful lot of work to get past it. I won't elaborate in this, but suffice it to say, it was the darkest days of my 74 years. I knew it had happened but had absolutely no desire to revisit it. Well, we did it the way she demanded, and it affected me just the way I thought that it might. I emailed her how it made me feel, and I received a "canned email" back telling me that if I was having psychological issues call 988, and if I was having medical issues call 911. Gee thanks! Fast forward to yesterday (Monday April 20) I had made an appointment for 1PM Monday, and I simply got confused about it, and thought it was at 2PM like most all my appointments are due to my having trouble sleeping. I was sent two emails between 1PM and 1:20 PM, although I was nowhere my computer. I admitted it was my "bad". But after thinking about i was wondering why, that in that 20 minutes she couldn't have called the office and have them check up on me. I very much believe in the golden rule, and I can say without any reservation, that is what I would have done. I would have done that with anybody, not just a 75 year old man with very limited mobility. I am beginning to understand now why the about the only thing this country leads in now, is record debt, and minimal common sense.

Their concerns are your needs. From the cheerful "Hello"…read moreheard upon entry to the "have a great weekend" when you leave is real; they don't just say it, they mean it. My therapist pushes you to do your best and depending on your performance he'll push you to do just a litter bester. He doesn't just tell you what to do, he works with you, encouraging you to keep going. The therapists here are professional and help make therapy an appointment you look forward to.

I've been coming here for over a year. I have received exceptional treatment. Life is so much…read moreeasier since I started. My son sees someone here as well. She has helped him through some very tough times. I highly recommend them for your needs.

Regarding their office at 11846 S. Western Ave. in Chicago, per the website: These people took my…read morevaluable time and wasted it in my going over there and back. I was told to do the paperwork in advance and that an appointment would already be set by today at a certain time a day before my arrival. My paperwork was done already. I showed up early and rang the doorbell twice. I called the counselor twice. I texted the counselor. No answer. Not even a courtesy call to call me and tell me that my appointment has been delayed or canceled in advance or a potential problem with my paperwork. I finally get a text about a 1/2 an hour later, give me a bogus excuse, saying that there was a mistake. I really wish with the traveling and the gas and getting there early, just to get irresponsibly blown off from them because of their irresponsibility and bias, that I could charge them the seventy five dollar cancellation fee for her not showing up for the appointment. And I suspect with good reason of of another employeee that I did not know of previously who worked their, who I feel has ill will towards me, and suspect that she was an influence to the incompetent and dismissive way that they treated me. I feel this therapist re-judged me based on another's advice. I don't believe a word they say. I don't trust them. And be careful about signing their iron clad contracts!

My Husband used Dr. Balogun. She is amazing with him. Her & Dr. Smith was able to get him from the…read moredark space he was in. He is more engaged in life and interacting with family and friends. I'm very grateful to both of them. Definitely will refer them to others. Mrs. Washington ​

Beautiful office and wonderful therapists!!! Was worried they didn't take my insurance but they do!…read more Definitely recommend!!!

I've never been a big personal believer of or advocate for therapy; especially after some negative…read moreexperiences in my past that only further supported those sentiments. I didn't feel like it had helped me at all and I also more often than not felt uncomfortable, disappointed, and distrustful. However, in early 2023 I felt like challenges and stressors were becoming harder for me to effectively sort through/navigate and deal with "all by myself"; so I decided with some reluctance to try therapy one last time. I scoured the internet and different professional profiles before finding Kerry Hampton. The way she presented herself and her services resonated with me and so I scheduled a session. Maybe it sounds strange, but I feel really blessed that I DID find Kerry because she is truly wonderful & refreshingly one-of-a-kind! I am so grateful that I took a chance again on therapy AND found a therapist who proves that not only can therapy be useful and beneficial but it can also be provided by someone who actually IS that good and actually DOES care. Someone who works with you in a way that just feels natural and unfiltered. Kerry is personable, authentic, and easy to connect with. You can tell she cares about people, and she actively works WITH you on your personal health & wellness journey. Make therapy truly worth your while, invest in your wellbeing, find clarity, meaning, growth, and legit satisfaction by booking with Kerry; because she really IS the best & maybe it's time you treat yourself TO the best! :)

Donna, who is the owner of this business, is a thoughtful, caring, and compassionate therapist who…read moreis highly skilled and helped get me through a difficult phase of my life. I couldn't recommend her more.

From the owner: Here at Platt PC we treat the entire individual by offering couples therapy, individual counseling…read moreand addictions therapy.