I can't say enough good things about Senami. She is outstanding! From my first visit, she took the…read moretime to really listen and be thorough--not rushed or one-size-fits-all. She's kind, professional, thorough and makes it easy to talk through concerns and ask questions. What I appreciate most is that she doesn't just default to prescribing medication; she looks at the whole picture. I've seen excellent results with her care, and I wholeheartedly recommend her to anyone looking for a smart, compassionate person who tailors treatment to your specific situation. She is phenomenal! I highly recommend her and would give a 10/10!!! Plus bonus points. So lucky I found her.

I've been thinking a lot about this situation with my prescriber, and I keep going back and forth…read moreon what I could have done differently versus what they could have done better. On one hand, I can see that technically I could have communicated more clearly about the issues I was having with the medication. I could've saved the number that called me when I had contact that one time. Looking back, some of it seems like it could have been simple, like just saying more directly what I was experiencing. I can kind of imagine someone else maybe would've handled it differently. But at the same time, I'm realizing that I wasn't really given clear instructions on what exactly to track or how to measure symptoms. She told me a few things to watch out for, but emotions and side effects can look different for everybody--and that was never really acknowledged or broken down. There wasn't much guidance on what counted as "serious" or what to do if I wasn't sure. It felt like I was expected to just know how to handle all of it, and I didn't. Part of me feels kind of stupid because now that I'm on the other side of it, I can see some things I maybe could've done. But my logical side knows that this was all new to me, and I did the best I could with the support I had--which honestly wasn't a lot. I wasn't given tools, I wasn't offered follow-up until I pushed for it, and when I did try to express myself, I felt like I was being brushed off or talked down to. At one point she even made a mocking face when I asked a genuine question. That really made me feel small. I don't want to just sit in blame, either way. I want to understand what healthy accountability looks like for both me and a provider in a situation like this--because I do want to be someone who communicates clearly and takes care of my health. But I also want to feel safe and respected when I do. Right now, I just feel confused, a little embarrassed, and frustrated. Though I do have to say, Senami still has experience with medication, and gives basic starter medications, so it's not like she's going hay wire, this was just my experience because of my reactions to the medications.

I have always been an advocate for getting help for one's mental and emotional health. Dr. Hatcher…read morehas help me through grief, covid isolation and depression. The fact that they offer both virtual and in person appointments is a big plus.

from my 7 yo son: "it is fun and helps you if you have adhd" And I agree! It has definitely helped…read moreus work through some of the behavioral challenges that have come with ADHD.

I've been a patient at this clinic for several years, and I couldn't be more satisfied with the…read morelevel of care and service I've received. Mark, the president of this clinic, is always very responsive to my emails and so helpful when it comes to helping me find the right therapist. My current provider, Kenneth Roster, is an outstanding physician. He truly listens, provides thoughtful medication management, and takes care of referrals efficiently. He's easily one of the best providers I've worked with throughout my years in therapy. I also had the pleasure of working with Dr. Donita Lester for several months, and she was wonderful! She is patient, flexible, understanding, and insightful. She really listened to me and challenged me in meaningful ways that helped me grow. Everyone here is professional, supportive, and caring. I highly recommend this clinic to anyone seeking quality mental health care. Reach out to Dr. Mark as he ensures every patient is well taken care of. Five stars!! Thank you for always being so kind to your patients.

Dr, Donita Lester is the Absolute Best Counselor I have ever worked with, if you're looking for…read moresomeone who is invested in direct patient care, who is consistent, organized and intuitive and yet Professional and so caring and knowledgeable Dr. Lester is the person for you, She has helped me tremendously and impowered me to be strong, to use my voice and know that it's my right and to use it amongst so many Life Changing improvements.

SunCloud-Naperville has been the best thing I could have done for myself. When I first walked in I…read morethought I might of made a mistake and didn't want to be there but after a few days of the staff and patients being incredibly supportive of where I was at and feeling in the moment it made me feel seen and heard. SunCloud provides an atmosphere that is safe and empathetic to all coming in. Never judgment, and you will always be asked what do you need in this moment if anything is bothering you. Staff is very professional and good with handling conflict whether it be between two patients or a patient having an issue with staff. They always handle difficult matters with grace and kindness. The staff values any feedback given by patients. Their actions always match their words. If you are thinking of going to SunCloud I highly recommend them to anyone who needs a safe place to land while dealing with a tough situation.

Did not have a good experience and was spoken to very disrespectfully for the psychiatrist. He did…read morenot treat my child the way I would expect my child to be treated by a Doctor and was very arrogant.The doctor was well aware of the complicated case and did not treat my son individually and was quick to hospitalize. His counselor was pretty good, however.

I highly recommend Summit Clinical Services. I had several bad experiences with previous…read morepsychiatrists and had given up on finding one, when Dr. Anna Mackender was recommended to me. She is absolutely fabulous, and I am forever grateful to have been referred to her. She is not only an extremely knowledgeable doctor, but is also caring, friendly and kind. She clearly cares for her patients and genuinely wants to help us live our best lives. I have also only had great experiences with the office staff. They are a very busy group as they support multiple doctors and therapists, but they are always friendly and responsive. I've called with questions and concerns on several different occasions and I've never waited more than a couple hours for a response. I am so grateful to have found Dr. Mackender and the entire Summit Clinical team.

Up dating my review from prior discouraging review I'm pleased to see more people assisting offices…read morestaff as it must be most stressful and it's unfair for patients to suffer from delays and problems as a result . So far coming along much better and doctors then are much more resitsefik bc if time and more organized office .

My partner and I worked with Alexandria Smith. She was honestly wonderful; kind, funny, and really…read moretook the time to get to know us. She helped us work through some difficult issues that had been making the relationship difficult for years. Before I met her, I wasn't sure anything could fix the relationship. After a few months I feel like our relationship is in such a better and healthier place. I'm shocked and just so grateful. Hands down- she's an amazing person and great at what she does. I will be giving her info out to anyone who needs it.

Before writing this review, I did speak with the Co-Director of the office to share my feedback but…read moreI do want to publicly share our experience as well for those who may be considering this as an option for Couples Therapy. This was our first experience in couples therapy. We did not have any other experiences with which to gauge the content or experience. After 15+ months, we had a total of 67 sessions - of which only 10 sessions (or 15%) were couples sessions that included both my husband and I. This means the remaining 85% were individual sessions. This to us really undermines the name "The Couples Clinic". We also felt this really slowed and deterred our progress and prevented us from working together as a couple under the guidance and leadership of someone who could coach us in the moment. At times, we did feel as though our insurance was being abused because couples visits are charged together as 1 visit (including both individuals) while individual visits are then each charged separately to both partners. An individual visit is charged at the same cost as a couples visit with both partners. Overall, we did experience a decrease in the overall level of distress in our relationship and we enjoyed the pleasant, approachable nature of our therapist. We were able to make some headway, albeit slowly. The Co-Director of the clinic was very responsive to our feedback and we felt a level of confidence that this would be addressed and taken into consideration moving forward. He expressed that the normal split is around 50/50 with couples vs. individual sessions and acknowledged that our sessions did fall short of that and vowed to take a closer look at this. Even a 50/50 split varies starkly to other treatment approaches by other therapists/therapy methods. We are now currently working with an experienced Gottman Therapist that works more intensively with couples and only has individual sessions where absolutely necessary. I would encourage couples to discuss the pros and cons of the various therapy approaches to select a style that suits expectations and needs.

I've known Lauren for over 10 years, and she has consistently been a guiding light in my life. From…read morethe very beginning, she's offered a space that feels safe, open-minded, and completely free of judgment--something that's rare and incredibly special. What I've always appreciated about Lauren is her ability to really listen. She doesn't just nod along--she asks thoughtful questions and clarifies anything she doesn't fully understand so she can truly grasp your experience. That level of care and intention is exactly what makes CARE Counseling such a powerful, healing place. Whether it's personal struggles, deep trauma work, or just needing someone to help navigate life, Lauren and her team offer support that is compassionate, insightful, and rooted in evidence-based care. I wholeheartedly recommend CARE Counseling to anyone looking for a space to feel seen, heard, and supported.

I spent so much time trying to get approved to see someone in this practice and this woman Chloe…read moreVassmer diagnoses me with GAD (I have other mental health dignoses) and I make one 10 minute phone call to her yesterday just to find out some added resources to add to therapy (I saw her only once) and she quits. What a total rejection and violation of my trust! I've just had it with these Therapists. What a waste of my fucking time.

Owner is flaky. Return calls at random. Cannot remember what she writes in her previous emails to…read moreset up appointments. Beware of your optimism, even when you give her all of your information e.g. health insurance card #'s, employer info., date of birth, etc. Etc. There is no guarantee she will follow up, and once you track her down it's "oh, so sorry we gave away the appointment times that were discussed." And if you ask for a recommendation on another facility she has none. She claims she has no clue about the area.....what kind of person that claims to be a professional leaves a person in the lurch without any idea of a referral. Professionals that do not have a referral list clearly are more in it for the money than helping the person. Unprofessional, client beware! The only reason this entry has a star is because YELP makes you select at least one to post.

Would recommend this place to anyone. Rory helped save my marriage. Marilee continues to save my…read morelife.