I came to Jada at a time when I felt my world was falling apart around me. Worry, and anxiety about…read morepost decree divorce issues were consuming my life. Jada is positive, compassionate, and easy to talk to. She helped me gain a more positive outlook on myself and the situations in my life. She empowered me and left me confident in how to approach my situation. I look forward to seeing her each time and gaining her insight. I wish I had found her years ago!

I have nothing but great things to say about Jada! She listens well, helps me understand, takes…read moreher time, and makes recommendations that I am comfortable with. I trust her and feel that she has my health in her best interest. I have referred many friends and family to her.

He's an outstanding doctor. It seems he used to work at Rush University... That to me qualifies him…read moreas a top notch doctor. My therapist says she likes him and is a spunky guy. He makes jokes to ease the anxiety and tension that sometimes surrounds a psychiatric appointment. Usually easy to make appointments definitely call about two weeks in advance but for major emergencies they can get you in faster. He's a BCBS office. Not sure what else they accept if only Blue cross... Thank you Dr. Cutler for the excellent treatment.

He's a wonderful doctor and really cares. He keeps absolute boundaries and is a very respectful…read morehuman being. He'll keep trying. I miss ya doc. Keep caring for those shunned by society.

Haven't been too happy with this place. Appointments are hard to make - providers often have 8…read moreWeek lead times which lead to issues with getting prescriptions filled. And most of the providers are still virtual which for this type of practice seems like they need to be face to face to build the relationships.

I got this flyer when I picked up my father's death certificates... this man is not licensed in…read morethis state. He has no LPC, LCPC, is not an LCSW or LSW, nor is he even a CADC. This man has no credentials to be offering therapy to anyone. He got a Master's degree but never took (or didn't pass?) the state qualifying exam to be a therapist. I'm disappointed this guy's services are being recommended to grieving families. How predatory.

Worst experience of my life. Ive been in therapy and under a psychiatrist care since 1998 for early…read morechildhood trauma and other issues. I spent one month here and never talked to my psych. I left messages and then I Left a message directly for him. No response. I called multiple times for a refill only to be sent on a goose chase to my pharmacy to get them to request it(?!) They had no clue want my new psych office was wanting to accomplish here since this was a controlled substance. Like I previously said, I tried to get help directly from my psych who only ended up here at this facility because his other practice closed. So the script was finally sent to the pharmacy but not by my doc. There is someone there that takes care of the refills and it was sent to the pharmacy incorrectly and I have all the evidence to prove it. I left a message about the error only to receive a personal call back by this person to let me know she didn't do anything wrong and "maybe" my doc changed it. I said no because our last visit a month ago we decided on a new dosage and that's what I'm looking to get filled now. She would not budge. I suggested there was simply an error and I know what my doc wants me to take because I have the empty bottle in front of me with the new dosage and she wouldn't budge. I felt gate kept. I couldn't talk to my doc. I felt like he didn't know this was going on. Suddenly she withdrew the new prescription that was sent. I'm out of medication completely by now as this all took days. Finally I just decided this isn't the place for me. Maybe one day my doc will notice I'm missing and reach out until then I'm on my own and we wonder why we have this mental health crisis in America. This behavior doesn't help those who are already suffering and su!cidal.

I do like my Doctor, it's the administrative that needs major improvement. It's very difficult to…read moreget a real staff member for even during hours of being open, the answering service picks up. I am not sure why the need for an answering service when the answer is 'call back during open hours'. I am and it's going to an answering service. Voicemails are not returned for several days. I do not want to change therapists, but may have to.

My father was under Dr. Ralph Orland's care for over twenty years, during which he was diagnosed…read morewith PTSD, Major Depression, Panic Attacks, Anxiety, and Dementia. Over this time, he was prescribed numerous medications, some of which worsened his conditions and contributed to his cognitive decline. His behavior became increasingly erratic and manic, causing distress to both him and our family. Despite these concerning signs, when we reached out to Dr. Orland and the VA with our concerns about his behavior and medications, we were consistently told they couldn't speak with us. All we wanted was for them to listen and investigate for his safety and well-being. One major issue was that my father was prescribed Benzodiazepines at high dosages for nearly twenty years. These medications are not typically recommended for individuals with severe PTSD or dementia, both of which my father had. Benzodiazepines can worsen symptoms and cause cognitive impairment, yet Dr. Orland continued prescribing them. Even after diagnosing my father with dementia twice, Dr. Orland never informed our family, and my father himself seemed unaware of this diagnosis. Long-term use of these drugs is well-known to be harmful to patients like my father, but no steps were taken to address this. We repeatedly raised alarms about my father's erratic behavior--manic episodes, impulsive spending, and dangerous actions like impersonating law enforcement--but no meaningful changes were made to his treatment. Even after his wife of thirty-five years left him due to the severity of his behavior, and despite numerous legal issues, his care remained unchanged. When my father moved out of state, a new VA team immediately removed him from Benzodiazepines, and we noticed a significant improvement in his behavior. Had this been done earlier, his relationships might have been preserved, and his decline to frontal lobe dementia might have been mitigated. Looking back, it's clear my father's care was mishandled. He was allowed to drive, make legal decisions, and even marry two mail-order brides, all while mentally unfit. Despite numerous warning signs--suicide attempts, erratic behavior, and heart issues--no one informed the family or took steps to address these serious issues. In one instance, my father's attorney even suggested leaving him in jail, claiming it would "do him some good." My father, disconnected from reality, requested to stay in jail, believing it was helping him. These incidents show that his care was not only inadequate but harmful. We were also alarmed when Dr. Orland recommended Electroconvulsive Therapy (ECT) for my father, which was performed twice despite concerns from his wife. My father trusted Dr. Orland, believing he had his best interests at heart, but that trust was tragically misplaced. It's heartbreaking to think that if Dr. Orland had listened to our concerns, my father could have received the care he needed much sooner, potentially preventing or lessening the severity of his current condition. Instead, his treatment at Genesis Clinical Services was marked by negligence, with lasting damage to my father's health and well-being.

Dr. Emma Cabusao is very compassionate in every way. Her…read morestrong passion for her patients to be comfortable and to build a very strong rapport helps me and others. Her questions you may have are answered timely.

If you can call her a doctor that's questionable. It's her way and no other way. She doesn't…read morelisten to the patient and she is nonnegotiable when it comes to medication doses. I saw her for over ten years what a huge mistake. I should have found another doctor sooner. She's definitely receiving prescription incentives and is in the profession for the money not for helping the patient.