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    Cryofit - Lubbock

    5.0 (1 review)
    Closed 9:00 am - 8:00 pm

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    3 years ago

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    Rob S.

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    Restore Hyper Wellness

    Restore Hyper Wellness

    (10 reviews)

    I went in and was told about a $75 special for 3 modalities. I picked my three and asked the two…read moreat the desk several times to clarify what I was getting. I was then asked to add several ingredients to my IV for an additional $120 and I said NO, let's stick to the $75 I agreed to. As I was getting the IV I was offered the leg compression for free so why not. Then when I went to pay I was hit with a $375 bill. I said what happened to the $75? She left and came back and said the IV was not included and I added a lot to it. I said NO to the additives and I was told the IV was one of the 3 for $75. We went back and forth for around 10 minutes while the owner sat in the office and just listened. The next day I called her for her just to say yes I knew you left upset. She assured me her staff did nothing wrong and I wasn't listening. She agreed to refund me the ingredients. Several days later I get an email for a store credit. I asked for a refund and not a store credit. The staff is extremely nice but very misleading.

    Incredible service & great vibes at the Restore Hyper Wellness location in Lubbock! The Office…read moreManager Lindsey was wonderful. She listened to my needs and was very engaging and informative, as well as efficient. She helped me pick out the perfect services. It was exactly what I needed! I got an incredible facial from Lexi who is so sweet and talented and the cryotherapy - both of which I highly recommend. And the new staff Bella was fabulous, great addition. I will definitely be returning!

    Cryofit - Lubbock - cryotherapy - Updated May 2026

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