The owner Contacted me & did great work... Turn out my Groupon zoom teeth whitening purchase never…read morewent through... She STILL Honored the price & was very accommodating, helpful, & Kind. Definitely go here for all your Zoom & Body Sculpting Needs. (For the Body work ask for Tee. ) again, the owner Shelly is Amazing! She also has a Hair & Beauty Supply Store. I'm VERY HAPPY With the prompt booking & customer service.

I got a Groupon for my husband to try cryotherapy out as a present for his birthday last year and…read moreit was about to expire in November 2021. So I tried to reach out through e-mail and it took a couple of days before I was able to get an answer. As we exchanged e-mails to set up an appointment I thought I had already set up a date and time since I didn't get a response back after my last e-mail. So I take my husband on the day and time that i thought was scheduled. But when we got there it looked like the shop was closed. Luckily we saw that someone was there and it happened to be Carlita and we talked about what happened and the miscommunication. I understand that there were some serious family stuff going on and she was very nice about setting up another date and time for the cryotherapy and massage. She was also very nice and told us not to worry about the Groupon that was about to expire. Unfortunately, my husband who's in the military, couldn't make it to the booked appointment so we had to cancel and tried to figure out another time that he could come because he got really busy at work. But then it was really difficult to set up an appointment and we were also very confused at how it worked. We didn't realize that the cryotherapy and the massage were 2 totally different appointments. We thought that once you book for the cryotherapy then you would get the massage right after. I kept trying to reach out and send e-mails again and text messages but it took awhile again to get any response. After trying for a long time e-mailing and leaving messages through their website I thought I should try to e-mail the confirmation e-mail. After months of trying I was able to reach out mid February to Ms. Robinson, who does the cryotherapy and set up an appointment with her within a couple of days. My husband thought it was a cool experience and liked it. But I was shocked when he came back home so quickly. He has told me that it was only the cryotherapy at that time and that we had to set up a different appointment for the massage. So I tried and tried again to send messages on their website and couldn't get a hold of anyone. Tried to e-mail Ms. Robinson to ask who and how we can set up an appointment and she responded within reasonable time. But after that we still haven't been able to get my husband's massage. Honestly, I think it's an awesome business and Carlita is so sweet, nice, and accommodating. Ms. Robinson was also quick at responding back. But it would be nice if there's a better way for people to reach out to the business and easily make appointments and schedules. I had a very difficult time trying to figure out who I'm suppose to contact. Also no one responds to the messages that I left through the website. It's one of those pages where you can leave your name, e-mail, I think your phone number, and your message. Luckily, I already got an e-mail before from the previous appointment. But even then I wasn't sure if I could send a message back to that e-mail. For other people who only has the website and didn't get a chance to run into Carlita like us, it would be very hard to set up an appointment. Still kinda sad that it took so long just to get the cryotherapy done and the massage was supposed to be a different appointment. I was looking forward to my husband getting his well deserved massage but he never got it. :( 3 stars for how nice And accommodating Carlita and Ms. Robinson and that my husband thought that the cryotherapy session was cool. But I cannot add anymore to my rating because it was so hard to reach out and get in contact with someone and my husband never got his massage.

After car accident where I was rear ended, I saw Dr Geissman, for evaluation as if hurt to even…read moresit. My back was like an ice pick was entered in the spine. He took an x-ray then scheduled my treatment plan. 2.5 months later and I felt much better, I had to stop missing work or I would have kept up treatment longer. Dr. Matt also helped me! Super great team!

Dr Dale Geissman is the best!! He takes the time to understand his patients, then caters the…read moretreatment and adjustments to bring immediate relief to any ailments. Thanks Dr Geissman for always taking great care of my family and I!!

Today was my first visit to this wellness center, and I'm already planning to return! I took…read moreadvantage of an introductory offer for a T-Shape 2 treatment. The staff was incredibly friendly and knowledgeable about all the wellness options available. Alyssa, in particular, was very impressive. She provided a thorough explanation of cryotherapy, red light therapy, the 4D massage, and various recovery options, all scientifically supported by her degree in kinesiology. The T-Shape 2 experience was tailored to suit my preference and I'm excited to see how it evolves . The aestheticians were also very welcoming, and the 20-minute face and neck "tightening" experience was pleasant and comfortable. I purchased a 6-treatment plan that includes two or three of the other modalities. I will certainly add to this review after completion.

This place is just amazing. Everyone that works here is not only extremely knowledgeable about…read moretheir offerings but they really care and show genuine interest for each client and what they are looking to accomplish on their wellness journey. I like the cryo chamber and red light therapy booth. Cryo is intimidating at first but it's so great for you and you feel just fantastic afterwards, it's like a happy drug, a boost of fantastic energy afterwards. GO!

Never experienced a place like this before and it was def worth my time. They offer Whole Body Red…read morelight therapy, NormaTec Compression Therapy, Hydro Massage Bed and so much more!! Friendly staff, clean, and lots of options to choose what you like. Left rejuvenated and relaxed! A must try!

Update: After reading the owner's response, I'm even more disappointed. Here's the full story so…read morepotential customers can see the pattern for themselves. I never planned on posting this or taking legal action. I tried for years to handle everything quietly and respectfully through calls, emails, and patience. Every response I got from the owner, Tim Fitzgerald, made one thing painfully clear: he refuses to take responsibility for anything that goes wrong. He will charm you when you spend money, but once there is a problem the story changes. You get delays, excuses, and endless "we're checking records" messages that go nowhere. His public reply to my review proves it. Instead of apologizing or fixing the issue, he hides behind paperwork and tries to catch me on technicalities. He even admits his former manager promised my elderly mother a refund, yet two years later she still has not received it. I told him she does not use email and just needed a quick phone call to confirm her mailing address. He refused. Saying he will only communicate in writing is not professionalism, it is avoidance. Then he claims the business "did nothing wrong" but also says the staff responsible are "no longer here." You can't have it both ways. Either the business mishandled things and leadership is responsible, or the staff were not the problem and he is scapegoating them. What's sad is that he still blames me. The former manager told me directly that he would finalize everything with Tim, and I believed him. That's on me. I should have followed up more aggressively instead of trusting their word. Looking back, it's obvious what happened--they smooth-talked me just long enough for my chargeback window to close, and then stopped following through. After everything I went through, Tim's final solution was to tell me to come back and finish my package like nothing ever happened. Imagine that. Two years of emails, phone calls, broken promises, and an admitted refund that was never mailed--and the best he can offer is to act like it never happened. That says everything about how this business is run. I did not start with anger or threats. I started as a loyal customer who believed his word. Every call and every email since has shown me that he does not take responsibility and will do anything to avoid accountability. The only reason I started looking into legal action and consumer protection reporting is because he left me no other choice. This review is the proof. Look at his response and decide for yourself. The man is bad news. I paid $3,000 for a Cryoskin 10-pack, but halfway through my sessions, I was told the machine was broken and pressured into using a treatment I had never heard of (Contour Light). The remaining Cryoskin sessions were converted into Contour sessions because of the broken machine. I felt misled; this was a bait-and-switch in my experience. My mother also signed up based on my recommendation. She was treated poorly by staff, and one employee spoke negatively about her to me. Both of us were promised refunds, but after months of follow-ups, we received nothing in return. Messages were ignored, and promised resolutions were never delivered. We requested refunds because we no longer felt comfortable using their services and because of the restrictions and limitations they placed on us, such as not being able to use the Cryo chamber on the same day and being forced into treatments we did not choose. It's especially frustrating because the Cryo chamber and sauna actually work well, and the employees who run those services were professional and easy to work with. Unfortunately, management, including ownership, just passes the blame to staff in the Cryoskin/Contour department, showing a disregard for client concerns and accountability in my experience. If you truly want to try red light therapy, it's cheaper and safer to purchase it yourself rather than going through this business. And please be honest with yourself, are the results coming from these devices, or your own hard work with diet and exercise? In my view, if these machines truly worked as advertised, the owner would be extremely wealthy. I used to recommend this business to friends, thinking it was professional. Now I question whether the services even work, or if the business operates primarily on marketing and upselling practices. If you value your money and respect, do not trust this business. I will be pursuing my refund through legal channels, and I strongly urge others to carefully consider before paying.

Went to Restore Hyper Wellness yesterday to check out the services they offer. They were SO…read moreknowledgeable and helpful. Jackie gave me a tour and helped me learn more about cryotherapy. It's an awesome experience if you have never tried it. I tried out the compression therapy on my legs and let me tell you, you will LOVE how relaxing it is. I felt rejuvenated as I left Restore! I can't wait to come back and try other services they offer.

Not as clean as I would have hoped, the Red light was dirty and dusty and some of the panels…read moreweren't working.

We came here highly recommended. We specifically came since my son sprained his ankle and Sabrina…read morehas helped with the healing and swelling! She added cbd, cupping and targeted cryotherapy! This place is located in Lincoln center next to max muscle. Her knowledge and expertise with my son's recovery has helped him get back to playing football. We highly recommend you bring your athlete help with their recovery! It's nice and clean in this establishment. Call and give them a try

Magical place. I was in an accident and had quite a bit of pain and could not move my shoulder. A…read morefew friends recommended that I go see Jessie at Arctic Restore. This woman is a true healer. I felt more calm in Jessie's presence. She listens, expertly guides and uses science to dramatically reduce my pain in one session. We started with localized cryotherapy, PEMF and then red light therapy. I was very impressed by how much more better I felt. There was an instant improvement in my shoulders range of movement. Two days later I had another session and I was ready to return to work, despite being told it would be a few weeks. Today, I'm a member dedicated to improving my overall well-being, with weekly guided wellness sessions. I feel the difference in my sleep, immunity, focus and get compliments on my skin from the cryo facials and multi wave light facials, which is a wonderful bonus! Arctic Restore is a sanctuary from every day life.

I can't say enough good things about my experience! I initially came in for localized cryotherapy…read moreto treat plantar and shoulder pain and was told it would likely take just two sessions--and that's exactly what happened. The relief was incredible and exceeded my expectations. After seeing such amazing results, I became a member for weekly cryo sauna sessions, and it's been one of the best decisions I've made for my health. I've noticed improved strength and overall recovery, and I truly believe it's helped boost my immunity--I haven't been sick once since starting, even when my family came down with the flu. A special thank you to Jessie for her wealth of knowledge and genuine care. She takes the time to educate and make you feel completely comfortable. The spa itself is incredibly clean, serene, and welcoming--it's truly my happy place. Highly recommend to anyone looking to feel their absolute best!

Very professional & customer focused, Christina did a great job with assessment and treatment. The…read morefacility is nice and clean, staff was very attentive, I will be back soon.

Very friendly and knowledgeable staff. They have been great with my son. Lots of options and a good…read moreprice compared to other cryotherapy.

Fabulous service and a beautiful location with many good eats around the area!!! Honestly folks…read moregive Oakland a bad rep when they have some of the best food and activities... anyways we were able to get a Groupon deal for the 90 min. CBD Float Session w/ CBD Gummies and I highly recommend! It was our first time and I was a little nervous but we had a quick instructional video we watched and staff walked us through everything and answered all questions. Now for the actual experience, you do shower first and you can bring a bathing suit if you'd like as well but each room for your session is private so it is optional. You shower before you go in and make sure you use the earplugs since you are going to be floating so to avoid it getting in your ears. There's an option to adjust the lighting and sound and to even turn it all off if you prefer a more sensory deprivation experience. You can change your selection throughout which was really nice so you can try all the different modes. One thing to keep in mind is that it is like a bunch of salt (think your at-home epsom salt TIMES A THOUSAND) so it can be a bit of a different texture at first but you can always slightly open the door and they have a spray bottle for just water or if you just need some air at any point during your session. For me, I think a good session would be about 60 min. The full 90 min. was definitely nice but I think about an hour in my mind was beginning to race a little so I think an hour is perfect! Facilities were very clean and the complimentary tea was so lovely and the staff were so kind and helpful! Highly recommend plus they have a variety of different services that I can't wait to check out!!!

After having been to Velvet Spa in South Bay, wanted to find something closer. Came across Kume on…read moreYelp, and am glad I tried this place out! Booked a scalp massage and it was so relaxing. It was so relaxing to the point where I thought I had for sure gone over the hour and had a mini panic moment that maybe they thought I booked a different package. After I let myself relax again, I continued to enjoy the scalp massage, massage of my arms, neck, and shoulders. This was just what I needed. I didn't take pictures of the before and after, but my scalp was so clean after! I'll definitely be coming back here again. Miscellaneous: - Parking is available via street parking (bit tough in the area) - You will need to remove your shoes and put them in the locker. They have indoor sandals for everyone - Water and tea stations available for hydration - Easy to make a reservation on the phone

The staff is friendly very helpful. I look forward every weekend to coming in and doing my leg…read moretherapy along with the C4recovery.

I never have time or do reviews due to my extremely busy schedule with my children and being a mom…read morebut this place is AWFUL the entire place is run by kids and newbies with their heads cut off they are a mess and will make excuses to own up to all their mistakes the scheduling is a disaster the time they set is not the same time as they text and they make you wait hours and don't offer anything don't even apologize it's ridiculous and unacceptable. The new owner Katherine and Alyssa (a terrifying lady are both nightmares trust me i would go anywhere else besides here even if it costs triple, the service is horrible the staff is uncomfortably rude and just a very uneasy space to be in overall therefore I would give this place negative stars and not recommend it to even my worst enemy it's that bad! The good reviews you see were before they changed ownership to Katherine recently (Dave is no longer the owner and was much better when he owned it now it's completely turned upside down so don't be misguided by the reviews it was prior to Katherine buying out Dave's company very recently. Wanted to warn you before you make regret making a leap to try it's definitely not worth it even if the service is free so do yourself a favor and avoid it altogether you'll thank me later! There are dozens of much reputable places that offer the same or better servicmed don't waste your time or penny on this dump hts not what it used to be when the previous owner ran the company, everything is falling apart the people are no good and overall not a pleasant place to be