1. Cruz-N-Auto

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Ham Lake, MN

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Cruz-N-Auto

1.0 (1 review)
Open • 9:30 am - 5:00 pm

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11 years ago

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Freedom Auto Sales

Freedom Auto Sales

(2 reviews)

Stay as far away from this company as possible. They are the biggest fraudsters I have ever come…read moreacross. Bought a car from them that was in "perfect" condition according to them and drove it home with issue after issue by the next day. They claimed accident free (since it wasn't listed on carfax) but in reality it was in an accident and they won't do a thing to fix it. Ahmed is a shady business man that only wants your money no matter the lies he has to tell. (Check BBB on how one ex-employee says they "fix cars" that they have sold.) This car needs at least $3,500 in repairs and when letting him know one final time to handle it or we will be taking the next step to get this taken care of, he proceeds to tell us...we didn't buy the car from his company we bought it from Motors 88 Inc. So on top of the shady sale, he misrepresented who we bought the car from. We will be taking every action possible to shut him down. Starting with the attorney general, the BBB, every review site possible, and making contact with an associate who is a news reporter. Ahmed you seriously tried screwing with the wrong people. How about you run an honest business instead of a business that takes advantage of people! Biggest CROOK ever!!

Bought a 2005 Chevrolet Classic from them. Almost got into an accident on Saturday night. Took it…read moreto Tires Plus ( I have used them for years ) and found out the whole front end needs replacing. New rack and pinion, tie rod ends, struts and cv boots. Also a new battery. Paid $1900.00 for car and NOW $1700.00 in repairs. When bought they said total check out and 2 owner car was in excellent shape. NOT!!! now a $3600.00 dollar car. PLEASE STAY AWAY. Dealer said he wished there was something they could do for me but returning any money back was not possible. P.S bought the car exactly one week ago.

Jake's Auto Mall - Jake's auto mall, randomly deciding to not honor the life of the loan and the warranty so they just kicked me to the curb.

Jake's Auto Mall

(4 reviews)

This place is by far the worst when it comes to customer service. I originally had a great…read moreexperience here, which is why I referred my family to this dealership. Unfortunately, the way my family has been treated has completely changed my opinion. The employee who works in the back right corner of the dealership was extremely rude and disrespectful. Disrespecting someone's mother is unacceptable. At your big age, basic manners and professionalism should be a given. My mom purchased a car here about 2-3 weeks ago, and it is already having issues. It honestly makes me question whether these vehicles are being properly inspected before being sold. My mom went back to see if she could exchange the vehicle for another one since it hadn't even been 30 days. The employee told her that the 30-day rule doesn't apply to them because they're a buy-here-pay-here dealership. However, being a buy-here-pay-here dealership does not automatically exempt a business from Minnesota's used-car warranty laws. When my mom asked to speak with the owner or requested an email address to contact management, the employee allegedly responded, "He's not going to respond anyways." She then threatened to call the police if my mom didn't leave. Excuse me?! So a customer purchases a vehicle from your dealership, experiences problems within a few weeks, and comes back seeking a resolution, only to be treated with disrespect and threatened instead of helped? Make it make sense. What makes this even more disappointing is that I trusted this dealership enough to refer my own family here based on my previous experience. I will absolutely think twice before recommending this place to anyone again. Customers deserve respect, transparency, and accountability, especially when they're dealing with issues involving a recently purchased vehicle. Management seriously needs to address the customer service at this location. A business can have policies, but that is never an excuse to be rude, dismissive, or unprofessional toward customers.

THEY ask for reviews immediately after purchase so they can stack positive reviews before customers…read morediscover the real condition of the vehicles. One of the worst and most stressful experiences I've ever had with a dealership. Please be careful and seriously consider getting an independent inspection before buying from here. I purchased a 2011 Buick Regal from them and almost immediately the vehicle started having major mechanical problems. The car jerked violently at stop lights, stalled while driving, shook aggressively at idle, hesitated badly while accelerating, lost engine power, and developed loud rattling/ticking noises from the engine bay. At one point the dashboard displayed "Engine Power Reduced," and the car became so unreliable I was genuinely afraid of getting stranded. I tried to work with the dealership professionally and gave them multiple chances to make things right. They admitted there were timing-related engine issues and performed repairs, yet the same symptoms returned almost immediately after getting the vehicle back. The car continued shutting off, jerking hard enough to shake the entire vehicle, and driving unpredictably. What made the situation worse was the attitude and communication throughout the process. Instead of showing concern after selling a vehicle with serious issues, the responses became cold, dismissive, and argumentative. There was never a real apology for the stress, wasted time, and inconvenience this caused. After all of this, they simply canceled the sale and left me without a vehicle. No replacement options, no help with transportation, and no willingness to stand behind the vehicle long-term despite the issues appearing almost immediately after purchase. I understand older used cars can have issues, but this was far beyond normal wear and tear. I strongly encourage anyone considering buying from here to get a FULL independent inspection before signing anything.

Cruz-N-Auto - car_dealers - Updated October 2026

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