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Cruz-N-Auto

1.0 (1 review)
Closed • 9:30 am - 6:00 pm

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10 years ago

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Freedom Auto Sales

Freedom Auto Sales

(2 reviews)

Stay as far away from this company as possible. They are the biggest fraudsters I have ever come…read moreacross. Bought a car from them that was in "perfect" condition according to them and drove it home with issue after issue by the next day. They claimed accident free (since it wasn't listed on carfax) but in reality it was in an accident and they won't do a thing to fix it. Ahmed is a shady business man that only wants your money no matter the lies he has to tell. (Check BBB on how one ex-employee says they "fix cars" that they have sold.) This car needs at least $3,500 in repairs and when letting him know one final time to handle it or we will be taking the next step to get this taken care of, he proceeds to tell us...we didn't buy the car from his company we bought it from Motors 88 Inc. So on top of the shady sale, he misrepresented who we bought the car from. We will be taking every action possible to shut him down. Starting with the attorney general, the BBB, every review site possible, and making contact with an associate who is a news reporter. Ahmed you seriously tried screwing with the wrong people. How about you run an honest business instead of a business that takes advantage of people! Biggest CROOK ever!!

Bought a 2005 Chevrolet Classic from them. Almost got into an accident on Saturday night. Took it…read moreto Tires Plus ( I have used them for years ) and found out the whole front end needs replacing. New rack and pinion, tie rod ends, struts and cv boots. Also a new battery. Paid $1900.00 for car and NOW $1700.00 in repairs. When bought they said total check out and 2 owner car was in excellent shape. NOT!!! now a $3600.00 dollar car. PLEASE STAY AWAY. Dealer said he wished there was something they could do for me but returning any money back was not possible. P.S bought the car exactly one week ago.

Jake's Auto Mall - Jake's auto mall, randomly deciding to not honor the life of the loan and the warranty so they just kicked me to the curb.

Jake's Auto Mall

(3 reviews)

THEY ask for reviews immediately after purchase so they can stack positive reviews before customers…read morediscover the real condition of the vehicles. One of the worst and most stressful experiences I've ever had with a dealership. Please be careful and seriously consider getting an independent inspection before buying from here. I purchased a 2011 Buick Regal from them and almost immediately the vehicle started having major mechanical problems. The car jerked violently at stop lights, stalled while driving, shook aggressively at idle, hesitated badly while accelerating, lost engine power, and developed loud rattling/ticking noises from the engine bay. At one point the dashboard displayed "Engine Power Reduced," and the car became so unreliable I was genuinely afraid of getting stranded. I tried to work with the dealership professionally and gave them multiple chances to make things right. They admitted there were timing-related engine issues and performed repairs, yet the same symptoms returned almost immediately after getting the vehicle back. The car continued shutting off, jerking hard enough to shake the entire vehicle, and driving unpredictably. What made the situation worse was the attitude and communication throughout the process. Instead of showing concern after selling a vehicle with serious issues, the responses became cold, dismissive, and argumentative. There was never a real apology for the stress, wasted time, and inconvenience this caused. After all of this, they simply canceled the sale and left me without a vehicle. No replacement options, no help with transportation, and no willingness to stand behind the vehicle long-term despite the issues appearing almost immediately after purchase. I understand older used cars can have issues, but this was far beyond normal wear and tear. I strongly encourage anyone considering buying from here to get a FULL independent inspection before signing anything.

I want to start by acknowledging that many people who come to dealerships like this are doing so…read morebecause of credit, income, or other circumstances that limit their options. I understand that reality. What I don't understand is predatory pricing and the complete lack of professionalism shown here. Paying $7k over market value is predatory, full stop. There is absolutely no room for negotiation with this business, and they make that clear from the start. That said, the mistreatment of customers is what really pushed this experience over the edge. The two women at the front desks are polite and professional, and I appreciate that. However, the so‑called manager who sits in the back is another story entirely. Her aggressive, rude, and hostile attitude came out immediately when I asked a simple, valid question about a discrepancy in the paperwork. It didn't end there. When the vehicle was brought back for a part replacement--a critical component that wasn't functioning at the time of sale--her communication continued to be condescending and unnecessarily cold. I understand they have other customers, but when you have eight hours to complete a thirty‑minute job and a customer politely asks for the car to be ready at a reasonable time, responding with attitude is unacceptable. This kind of behavior sends the wrong message about how this business values the people keeping it afloat. Perhaps Jacob T. Chial (owner) should take a closer look at the individuals he chooses to represent his company.

Cruz-N-Auto - car_dealers - Updated May 2026

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