I've never written a review on Yelp before, but this place had such amazing service I have to…read more Today we were on a cross-country move from Ohio to Washington, and as we hit Chicago our car started making horrible rumbling sounds like our muffler had turned into an amplifier! After a quick Yelp search for nearby muffler repair places, we picked this one, and I'm so glad we did. We called and explained our situation, and they said to bring it in and they'd look at it. They looked at it right away and even showed us what the problem was, and demonstrated what had happened. They were very sympathetic to our situation and started working on our vehicle right away and got us back on the road in 3 hours! The owner was amazing and even bought us dinner since we were stranded! Overall an amazing service experience, and it cost a fraction of what we thought it might. Very reasonable prices and really great guys.

Been coming here for 3 years now, Bob and Sam are very helpful to me and my family. My altima…read moreneeded a muffler and co2 sensors. It could not pass emissions. One time is all it took and my car has been perfect ever since. Hard to find a good mechanic. I'm blessed

I just moved back to the Chicago area from Texas. I've been gone for 20 years and always saw the…read moreoriginal shop on Kedzie Ave. I recently drove down Ridgeland and saw the shop and decided to get a quote about replacing a door handle on my 2012 Tahoe LTZ. I spoke to the receptionist and she was very professional and accomodating. I was then introduced to Juan Rodriguez an estimator. I have dealt with the public all my life and I must say Juan was just fantastic to work with. This letter is to let the ownership know that I was really impressed by his profesionalism and friendly attitude. I want you to know that Juan was a perfect represenative, you should be very proud of him and his talents. Because of my experience with him I will keep coming back when I need service. I would think that all of your staff is fantastic. Keep up the good work. Angelo Kotsovos

After a major hail storm I had some dents in my 2022 Ford Escape. They did a mixture or no-paint…read moredent repair and replaced metal and glass where appropriate (about $12,000 worth). It looks like new! A great job.

The way I was treated here is ridiculous! I worked here for almost 12 years! All of a sudden, a…read more"new" gal is hired to "supposedly" help me and EVERYTHING begins to change!! What a joke! I was treated like an unwanted, piece of garbage and Robert basically, kicked me to the curb, due to HER influence! Bad decision on his part, but THE BEST THING THAT HAPPENED TO ME!! I am so happy to no longer be a part of their toxicity!! I am the one that played a HUGE roll in what Alpha is today. Guess what! That is all gone because he decided I was no longer needed! I will NEVER, EVER do business with them again!! A few weeks before I was "wrongfully terminated", he repaired my exhaust manifold. The repair I received for my exhaust manifold, with "wire" holding it on, instead of a bolt, is unacceptable! My advice, STAY AWAY! He's a liar and I will no longer trust him to do any repairs! If he is using wire on my car and doesn't even tell me about it, what is he doing to other customers' vehicle's?? I mean, I understand my repairs were no longer of importance to him, but this wire should've never been used!!

Came here for a pre-purchase inspection for a used car since it was a reasonably high-rated…read moremechanic within a short drive of the dealer. The manager, Rob, and office manager, Lisa, were both incredibly friendly and personable. I didn't notice any problems with the car driving it there, but I'm by no means a car expert and hadn't driven in a long time, living in Chicago for several years. It seemed clean, and free of noticeable exterior damage to my untrained eyes. Upon test driving, Rob immediately noticed a concerning sound when he took his foot off the gas, the first red flag. He then did the inspection, which took less time than he estimated. He told me that the car seemed like it had not been well-maintained mechanically at all, and would pretty immediately need new brakes, struts, and several other repairs. He was also immediately able to tell the car had been in an accident, which I did know from internet research, but the damage seemed worse than I was lead to believe. He also said that despite the newly detailed interior, he found a bunch of dirt and leaves in the engine. I asked him how much this would all cost, and he said about $4000 (half the price of the car). He asked me details what my goals were for buying the car/how I would use it before telling me if he thought it was worth the purchase, and gave me a detailed explanation of my options. He was incredibly patient and helpful with all of my questions as a first-time car buyer, even giving me lots of free advice on other cars I was considering. The price (around $90-100, can't quite remember) was also incredible (less than half of the quotes I got near where I live on the northwest side), and well worth the $4000 he saved me in repairs. They honestly should charge more for what amazing service they have. Couldn't recommend this place more; I almost want to make the hour-long trek down there to use him as my regular mechanic.

All you could ask for from a wheel shop! Came for a bent rim repair and he made it look good as…read morenew. Works fast but effective, didn't have to wait long. Reasonably priced, very accommodating and super kind. I'm disabled so offering to help me get around says everything about how he runs his place. Happy to say it's my go to for wheel/rim services and worth recommending to others. 10/10!

I dropped my car into a pothole. Totally my fault. I Wrecked the rim and cut up the tire. I called…read moreconcept and they were able to repair my wheel. It's perfect and I'm not out a thousand bucks. Quick turn around good service reasonable prices I'm happy

The Team @ perfect Pitch are the Best! They are a good neighborhood Gem for Those who like to see…read moreHonest people @ work....

Can't say enough good things about Mike and his crew. Finally, an honest car repair shop. Highly…read morerecommended!! Thanks a million for doing a great job!

I've used Pit Spot a few times now. The lastest being Yesterday when I had charging issues. Their…read moreresponse and repair time was top notch. They work hard to be as reasonable as possible and I've never been disappointed with service or results. They have my full vote of confidence.

Had an issue on Thursday, popped back up again Saturday. After some research I knew the problem…read moreand knew it need fast attention. Went to Pit Spot which is literally steps from my house and told Jay the symptoms. He knew too. Brought it right in for diagnostic and confirmed. Checked for part pricing and gave me quote. Car repaired in 2 hours and ready for pickup. Great service and professionalism. Thanks to Jay for his immediate service. Their my guys now.

Great customer service. Great turn around time and customer communication. I love that they're in…read morethe community.

I highly recommend eminent auto rebuilders. They just did body work and mechanic work on my…read moreDurango. Great customer service and updates.

Henry and Javier brought my Ghia back to life and now I have a daily driver that everyone on the…read moreroad admires. It's not easy fixing older cars and a 50 year old car requires both art and science and HenJav have mastered both. I have seen every manner of high end European cars in this shop while checking in. From Jaguar, Porsche, Mini, and VW they fix them all.

Henry and Javier are skilled mechanics, great work ethic and have a snarky…read moresense of humor. I am restoring a VW bus and they have been so helpful and although they work wonders on air cooled engine cars (VW-Porsche) the amount of domestic car repairs and restorations is amazing. With fall right around the corner why not trust HenJav with the winterization of your car.