Update to battery charger price review. Happy to say after talking to Mr. Ward from Fix and Feed…read moremanagement, he agreed that indeed I should only had been charged what the price tag said. Went back and got the charger for the price that was on the shelf tag. Thank you very much Mr. Ward. I will continue to bring my business to you. Thanks Fix and Feed & Mr. Ward David C.

I do not know about other locals of this store but the one in Quinlan is run by rude college age…read morewomen who seemed put off by having to talk to my wife and I about ordering a specialized feed for our clients (horses). We were willing to buy a pallet of it and were not asking for any special discounts. This location is closest to our horse stables and it made sense to get the product at that location. We like to shop locally and support small businesses. Most people do nowadays. The first time I asked about the potential for getting this feed ordered, I was told that only one person could order it and she would not be at her desk until the following Monday morning. The cashier was helpful and kind. She took down our information and said she would put it on the manager's desk. I watched her walk it up to the desk, wished us a good evening. Again, was very pleasant. Monday I did not receive a call. Tuesday I did not receive a call. Wednesday I called the store and spoke to someone on the phone who said they were a supervisor and that the manager was busy and would call me back. Two more days go by with no phone call to either myself nor my wife. I was in the area on that following Saturday and decided I would stop by to see what was going on, trying to give the management the benefit of the doubt. The store was busy that day due to some sale or event they were having. I asked a cashier if the manager was there and she pointed outside to the table set up on the lot. I saw a table set up with food and I saw two very young women laughing and chasing each other around like high school kids. I assumed that the cashier must have been pointing elsewhere so I thought I would ask the girls where the manager was. To my surprise, both of them are the managers. I asked if anyone had tried to call me about the feed I wanted to order. One of them was pulled away to handle something, and the other was taking over the draining task of giving me the time of day. I was still behaving myself and being considerate. I was not letting on that I had been ignored for over a week. All I wanted to know was if it were possible to order a product they do not stock. That was all I wanted to know in the first place. The woman said she was the assistant manager and spoke to me in a condescending rude tone about how I needed to understand I was not the priority, there are other customers, and if I would be patient she promised that the manager would give me a call. She turned her back from me and began talking to another young girl and laughing about something on the other one's phone. I stood there until she turned back around and told her I had waited over a week for a phone call to just let me know if it were possible. She rolled her eyes, "yes sir, I realize that, I will let you know, and I will make sure the manager gives you a call." I had already made a decision that even if the feed could be purchased there, I was not going to give that store one single dollar. I went back inside the store and saw the cashier that helped us the original night we inquired about the feed. She had a long line of customers and was also helping the cashier next to her while packaging up something for an elderly woman at the brownie counter. She had the awareness to see me and smiled asked how I was, and if I was going to be able to get our horse feed order. She was clearly busy but took the time to acknowledge me and remembered why I had come to the store over a week prior. I told her that I had never received a call back, and she began apologizing and saying she promised she had left the note for the manager. I think she may have thought I was going to bite her head off, but I told her I knew it was not her fault .I explained my frustration with the way management behaved ten minutes prior. She listened and then offered a suggestion, asking if I was in need of that particular feed soon. She gave me the number to another feed store a little farther away and she told me that a lot of horse owners get their feed there, maybe they would specialize in horse products more than Fix and Feed. She was right. The feed store she told me about had my feed in stock. They do not list their product vendors online which is why my wife and I did know about it. I do not like driving to that store but I am willing to make the drive just so I do not have another conversation with the management at the Quinlan Fix and Feed. Since then, many of our clients have complained about the management of that location and shared similar stories with my wife. I have never been disrespected in such a way, especially when I was trying to give them regular business, possibly buying a pallet of specialized horse feed at full price monthly. The Quinlan store employees are professional, considerate, and seemed to care. The management should take some notes. I also asked for the owner to call me, left an email on the store website, and have received no communication.

Great people offering excellent service. I typically utilize the Apple warranty on iPhones, but…read morethen Apple takes forever to get anything done. Especially during the covid lockdowns! Took my iPhone 8+ with a partially shattered screen in (without an appointment) and was told there were a few items ahead of me but it shouldn't be more 1.5 or two hours and they'd text my wife when it was ready. It was done in just over an hour and it is like new again. I highly encourage folks to drop a pin for this location. If you ever need any work done on your phones...this is the place in Rockwall!

This place is a scam! My wife took her phone screen to them for repair, but it only lasted four…read moreweeks. She complained about overheating and a short battery life. Now, half of the screen is white, and they blamed us for putting too much pressure on it. Take your business elsewhere!!

Nathan and Amen were great, very courteous. Took care of our issue and repair without any problem.read more

I have had 903 Broadband / 360 Broadband for a while now... I have had Nothing but problems with…read morethis Service. I have had technicians out to my office many time and countless calls to tech support. They keep telling me that their towers are overloaded and keep on changing the AP Access Point but nothing seems to work. They are signing everyone up for service but CANNOT SERVICE THEM. RECONSIDER SIGNING UP.

Recommendation for Chris Sanchez- Provision Audio, Rowlett, Texas…read more We don't recall ever having been so impressed with a service or business owner as we are with Chris Sanchez - Provision Audio. Chris is an extraordinary example of excellence, both in product and customer service. The home audio/video services that we purchased far exceeded our expectations. Chris created a customized package that perfectly, and beautifully suits our home, our budget, and most importantly, us. From the very beginning, he treated us as though we were his most important clients, and our project was given his full attention. Chris and his team were a pleasure to work with. We offer them our highest recommendations. Curt & Debra Armstrong Feb 2020

Chris Sanchez of Provision Audio Video simply did a fantastic job with helping upgrade our various…read morehome audio video and wifi systems. Although we are not very tech savvy, he was incredibly patient and walked us through the various options for the various television, sound, and wifi upgrades we were considering. He really listened carefully to our preferences and did not try to sell us anything more extravagant than what we wanted or needed. His quote was easily the most professional of the ones we received as he nicely grouped the project by the respective rooms and provided detailed information about each product and the pricing. His quote was also significantly lower than the quote we received from a much bigger company that provided us a quote that was not easy to decipher. Chris also was incredibly punctual and he worked very efficiently. Although I think our project may have been a mid-level project for Chris, he treated us like V.I.P.s, carefully explaining everything he did, big or small. He also has followed up with us as promised after he completed all of the work we contracted him to do -- on his own time and for no extra payment -- to help us better learn how to operate our new equipment and systems. Given that Chris is incredibly knowledgeable and professional, and just an exceptionally pleasant, respectful, and kind person, we will definitely hire him for any other audio visual projects we may have in the future and we hope his company continues to grow as it has over the past few years.

excellent customer service on an engine purchase on line. Great to deal with on it and really…read moreconcerned with what I was needing to accomplish in making this sale happen. They also did a price match on one I found at a different company and then beat them. I cant say enough how well these guys treated me on the whole process. I cant wait to get this new 28hp vanguard efi engine on my 21 badboy mavrick and no longer struggle due to this weaker not commercial grade kohler 25 hp engine I settled on when get this during covid with no one having better engine options in stock.

Gosh. these guys tried. we bought a Stihl 60" cut zero turn mower. didn't work out. NO…read moreANTI-scalping wheels therefore unless your yard is as flat as a ping pong table you are guaranteed scalping. called wanted to take advantage of their 30day return policy and they TRIED to claim there was no such thing. once I provided them with a screen shot of their 30 day return policy which they tried to deny, they picked up the mower and I received a FULL REFUND. kinda want to give them good ratings, but under the circumstances I cannot. gave them 2 stars but should have given them -2 stars. I guess it's all about the almighty dollar Jim Morgan Mineola, Texas (903) 850-2686

I toyed with a 4 or 5 here because in some ways Ace is a chain. The however, is that it's still…read morelocally owned. I've yet to walk in here for the past couple years they've been open and not been immediately helped and problem solved. Just now, I brought in a random nut I needed to ship a huge piece of gear across the country. First cat I found took me right to the solution. It's like that everytime. Huge store, all kinds of goodies and like my check in. Better than HD or Lowe's for what they do. Slainte

Manager followed up with us later, apologized for the mix up. It was nice to have someone follow…read moreup and work on improving the shopping experience here.

This place is not shut down!!! Amazing service! Fast and reasonable service. Located close to Lavon…read moreand Walnut. Tobi helped me and he was terrific. Very friendly and knowledgeable. I couldn't even use my phone an hour ago.

I am soooo HAPPY with the way I was taken care of. My iPhone…read more14 Pro Max back screen broke to the extent that my camera didn't work either. They were reasonably charging me considering that I didn't have AppleCare at the time. I had to go twice, the first time to pick up my phone after the back screen was fixed.. & the second time because my camera did not work properly.. explained to them that the camera was working prior to me bringing it to their shop and they HAPPILY FIXED IT at no cost. HIGHLY RECOMMEND

BlockTech Installations has wonderful customer service! I got two TVs mounted with LED lights…read moreadded. He hid all my wires and everything was professionally done. Will definitely book again for my next move.