So..: I'm going to be blunt and completely honest. I had a problem with clear choice…read moreconstruction. Apparently a prior job refused to pay them and it trickled down to my job. I couldn't contact them and I was for sure I got scammed. I went as far as to go to the police and contact an attorney who told me realities of recouping money. But here's the deal. The policeman went and talked to them and came back to me and told me the truth. They had a job fall through and this cascaded through many people. Is it right I couldn't contact them... NO. But he made me see it another way. They were scared. They didn't have our deposits as most contractors use one jobs money for another and it's a house of cards. That's reality of this business. These people made a mistake, but in his words, they weren't trying to commit a crime. And don't kid yourself... almost any mom and pop business is one job away from this happening. So I had 2 choices. Get mad, sue them, keep the police involved or I could work with them. Option 1 might feel good for a minute but option 2 allows me to get my windows and take a little off their plate. So, he had them call me. And with some brutal honesty on both sides we were able to come to an agreement. They could keep my deposit as labor and I'd purchase the windows myself (through them because I'd pay a fortune and don't have a license with manufacturers). And that's what we did. In the end it cost me almost the exact same as originally quoted. 3 weeks later my windows arrived and they promptly put them in. They look wonderful and they did a magnificent job. I have zero complaints and am happy enough to tell this story and try to help them out. Look, I wanted to believe the worst and almost let my anger take me down the option 1 road. But it wouldn't have benefitted anyone. A little compassion and a bit of honesty allowed both of us to win. I recommend you use them. Their workmanship is top notch and they are just trying to recover from a job gone bad.

Chip was fast and efficient! He knew what he was doing!! I will definitely call again!!read more

We bought a new house and I wanted an island to fill in the large space plus provide more storage…read moreand counter space. After I saw an island similar to what I wanted on JWAC's facebook page I contacted them and he (Daniel) was quick to reply. I explained what I was looking for and he said he could build it. I gave him measurements, and within an hour and a half I had a detailed drawing of my exact design/description along with a quote. So far, I was impressed. From the time I ordered it (April 20) to the delivery date (July 5), the date/time of when it would be started and then be delivered, changed 10 times. TEN. I can understand being behind a week or two, or even changing the date 2 or 3 times, but this was excessive. I was even told mine would be expedited (which he said he was doing for free), which it was not. My contract stated that construction would begin mid May and would take two weeks (told me in text) and also in text he told me from the point of hire it would be 4 weeks until delivery. When I booked him it was never mentioned that he had other pieces that would slow mine down. When he had not started on my island at all towards the end of June, I asked for a refund, which he would not do. He uses words like aim, possible, estimated, goal, likely, believe, planning, try, and hope which allows him to never give any clients a definite answer, therefor he can take as much time as he wants. Even though his work is custom and takes time, he should plan better and offer better customer service. The poor customer service takes away from the entire experience. If my contract had said delivery to be early June, then there would not have been a problem. Again, my island is GORGEOUS and I am VERY happy with it, but the customer service was very poor.

We needed the original pinewood floors in our kitchen and breakfast areas plus one long hallway…read moresanded and refinished in our nearly 100 year old home. A couple years ago, Darin came out and gave us an estimate for the same work. He measured the moisture content in the sub-flooring and beams in the crawlspace and determined that we needed to cover/seal the bare ground in the crawlspace in order to lower the moisture content in the wood. He did not charge us for that consultation. We installed the vapor barrier in the crawlspace and had him come out again and complete the job. We felt totally comfortable leaving him keys to the house while we went to the mountains for a week. He communicated with us frequently via text/pictures and Facetime. The transformation of the floors is simply amazing. The natural color finish brought out all the beautiful variations in the old one and a half inch wide pine flooring. Couldn't be more pleased.

So first off their customer service experience is absolutely amazing! Very kind and understanding…read moreand are very knowledgeable of the products they use. They are very hard working and have a great eye for detail. I would recommend them to anyone! They have years of experience and they have made my home beautiful!!

Beware of this company, the owner Sam is very difficult to work with, if you ask for proof and…read moreclarification on pricing, the harassment will begin. i have never been treated so poorly by anyone, let alone a business owner. was told it would take two weeks for install, took two months and lots of txt back and forth, always late. he damaged our house, said he would send a painter, still waiting for that.

Spent around 14,000 installing window coverings that have been defective since day 1. Company…read moreadmits that their manufacturer produced and inferior product and the only resolution they can propose is for us to spend thousands more to install electrical window coverings instead of the chain ones we ordered. All we want is for the chain ones to function properly. They literally fail multiple times a month. It's been. Huge headache and we wish we had gone with someone else. If you have other window covering company options, do yourself a favor and look elsewhere or you will be stuck with a very expensive mistake that they will not take responsibility for. They were also extremely unprofessional during the initial install, stayed at the property until past midnight and left doors open when they left.

Mark and Gary Moseley recently put new decking and other improvements on the float on our dock on…read moreLake Norman.They did an excellent job, on time, and substantially less cost than some other contractors who, in my opinion, wanted to improvements that were not necessary. Mark and Gary are great to work with and I would give them the highest recommendation. Brown & Jane Whitley

Unfortunately we made a huge mistake in hiring LKN Cabinets based on ratings from this website…read more(which I would recommend all readers verify through a third party). To sum up the experience I was constantly lied to by the contractor (Blake Fox) regarding everything from his expertise (supposedly bathrooms and his partner is the kitchen expert) to work that was and was not completed correctly as part of the job. Over the past two years I have since found additional issues from material that was supposed to be removed from a crawl space to a plumbing leak that was supposed to be repaired during the remodel by LKN that was clearly disregarded during the rehab process. This issue was actually brought up during construction by one of their "3rd party contractors" when I asked why the water running to my new sinks were shut off. I called Blake regarding the issue noting his plumber told me there was a leak and he informed me that the plumber was incorrect and referring to another property and he turned the water lines back on without checking the leak he supposedly fixed in the crawl space. During my own inspection of the crawl space it appears that the leak they supposedly repaired still exists and has been leaking for the past two years. There is a laundry list of mishaps that took place throughout the process (listed below) where it became very clear that we were not dealing with professionals nor a company that was actually concerned with customer satisfaction. -Cabinet's that weren't installed correctly and fell apart -Incorrect cabinet doors ordered that we had to wait over six months post project completion to be delivered only for Blake to show up with the incorrect doors and have to re-order. To make matters worse, Blake claimed that he incorrectly charged us for the wrong size doors and we had to pay out additional funds. -Main faucet connection coming apart which required one of his "contractors" to come back out and repair. -Correctly dismantling and removing (all of which was paid for) duct-work related to a ventilation system they removed as part of the job which Blake lied to me about multiple times in regard to its removal. I ended up having to go down into my crawl space to remove myself and pay for disposal. A couple takeaways from working with LKN. Blake show up and introduced himself as the "bathroom" guy but could provide a quote and his partner was the "kitchen" guy who we would be working with throughout the project which never actually happened. LKN did not appear to have its own crews but actually was just hiring local companies we could've called ourselves. This became an issue as I felt that I ended up becoming the GC and acted as an intermediary between the "contractors" and Blake when something went wrong. The overall experience was far below average and after working with competent GC's while rehabbing our home over the past two years really highlighted the poor choice we made in rushing into a contract with LKN. I am more than happy to personally share my experience with anyone contemplating (respond to this review) using LKN to include allowing them to physically inspect the finished product in our home.

Remodeled Master Bathroom and found Blake to be honest, prompt, and easy to work with. I had…read morecalled previous customers and based my decision to go with LKN on their recommendations. Quality of work was excellent and we have decided to have our kitchen remodeled with them.