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Great visit, saw on TikTok that all locations were offering the new Martha Stewart cookies for free with no purchase necessary. They were surprisingly super tasty, still soft in the center but crunchy on the outside. Loved how thin it was, I probably would choose this over a thick cookie. I wish they offered this in semi sweet chips instead of milk chocolate. The employee was quick to help us. Thanks for the opportunity to try!
Love the flavors! Love the variety! Always something new and exciting! Glad I can portion control and calorie control by buying the minnies and getting a chance to try multiple flavors!
The location is clean, beautiful, and very inviting inside. The staff were extremely friendly and welcoming, which made the visit enjoyable. The cookies themselves are good, with lots of icing and toppings to choose from. They are a bit softer and more underbaked than I personally prefer, but the flavors are still enjoyable. Overall, it's definitely worth trying at least once, especially if you like sweeter, softer cookies with plenty of toppings.
We weren't sure what to bring for a couples game night, so we decided on cookies, and it was a perfect Everyone was excited when they saw them The place was pretty busy, and we were a bit worried we'd be late, but we got our cookies in less than 10 minutes. The waffle cookie had us all a bit confused, but it turned out to be a nice surprise... tasted like breakfast, and it even came with syrup The Chocolate Covered Strawberry was a bit too sweet; we definitely needed a drink after that one The Lemon Glaze was sweet and refreshing. It kind of tasted like key lime pie to me And the Semi-Sweet Chocolate Chunk was so good. You could feel the chocolate melting in your mouth
I drove about 40 minutes to this location just for the amazing cornbread cookie, and let me just say I was not disappointed. Even with facing I-4 traffic, I have no regrets. I have been hoping for the cornbread cookie to make a reappearance at my local Crumbl but alas it has not. I was so excited when I saw the cornbread cookie as the mystery cookie at this location! The service was wonderful. I mobile ordered and right as I walked in they were bringing the cookie out to me. The store has a nice sized parking lot out front with easy access to the store. The inside is just as you would expect from a Crumbl store, with the amazing smell of cookies hitting you right as you walk in. A mission success and my soul is still happy from the Cornbread Cookie
What you'd expect from this company. Good location, clean, easy parking in lot, order and pay at kiosk, pick up order and go.
What a cookie! The cookies are pretty large and rather delicious. I came here to pick up some cookies for an event we were having. I think they winded up stealing the show. My favorite was the raspberry iced , although they all were very good, and very rich. They sell a cookie cutter that you can cut the cookie like you would a pizza, into slices. If you come here often o would purchase one because the cookies are quite rich for you one serving, plus you can try different varieties with others by doing this. I recommend trying them out if you are new to Crumbl. Just take caution that they can be addicting and very sweet.
Always a joy to visit the Crumbl me and my family come every week to try the latest weekly selection. My absolute fav is the strawberry tres leches and the golden Oreo
Pretty disappointed in our visit to pick up a 4 pack yesterday. For the size of the small store, it is pretty obvious when someone walks in the door. There was no one greeting nor anyone that made eye contact with us. I walked straight to the machine to order and another 2 people walked in to do the same. No one greeted them either. When I paid, I chose to have my receipt printed. I walked over to the counter and asked if I can have a receipt and the person who came to the front said their printer was down so she asked if I wanted it sent by text or email. Still, no "Hello" or "How can I help you" We waited about 5 minutes and I assumed we were waiting on the oven. We weren't given a status, just waited. You can feel a sort of negative energy when you walked in. Of the cookies we ordered, we enjoyed 3 of the 4. The lemon bar was kind of messy and made it hard to eat without having to wipe or lick your fingers each time.
I recently wrote a review (6 days ago) giving this location a 1 due to replacing a 2 large cookie for 5 smaller ones. I went an hour before closing and the line was out the door and apparently they ran out of some of the cookies. The smaller ones did not equal the weight of the 2 large cookies. Swapping to smaller cookies wasn't conveyed The cookies were for my grands I decided to return the following morning to speak with the Mgr. I told her the store was VERY VERY busy and the staff was doing everything in their power to get everyone their orders, and may have forgot to let us know about the switch. She immediately apologized, and offered a refund or replacement. We accepted the replacement. This was my 1st time eating a Crumbl and I understand the crave, and my interaction with the mgr. exemplifies the creators mission statement!!! I would give 10 stars if I could and I will make that 30 min drive again!!
Reviews are largely positive. People highlight the friendly staff, clean and inviting space, and variety of cookie flavors.
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1 month ago
1 month ago
8 months ago
If you looking for a sweet baked treat that just warms the soul, crumbl is the spot. I absolutely love it here. From welcoming greetings to satisfying your sweet tooth. I recommend this location and the companies weekly changes. read more
Business owner information
Alex S.
We look forward to serving you more delicious moments! ❤️
1 year ago
Great visit, saw on TikTok that all locations were offering the new Martha Stewart cookies for free with no purchase necessary. They were surprisingly super tasty, still soft in the center but crunchy on the outside. Loved how thin it was, I probably would choose this over a thick cookie. I wish they offered this in semi sweet chips instead of milk chocolate. The employee was quick to help us. Thanks for the opportunity to try! read more
Business owner information
Alex S.
We appreciate your feedback and apologize for the issues you…
1 year ago
Love the flavors! Love the variety! Always something new and exciting! Glad I can portion control and calorie control by buying the minnies and getting a chance to try multiple flavors! read more
Business owner information
Alex S.
Thanks for the feedback, Santina! We hope to see you again soon!
8 months ago
The location is clean, beautiful, and very inviting inside. The staff were extremely friendly and welcoming, which made the visit enjoyable. The cookies themselves are good, with lots of icing and toppings to choose from. They are a bit softer and more underbaked than I personally prefer, but the flavors are still enjoyable. Overall, it's definitely worth trying at least once, especially if you like sweeter, softer cookies with plenty of toppings. read more
Business owner information
Alex S.
We appreciate you sharing your thoughts! With our variety of rotating…
2 years ago
We weren't sure what to bring for a couples game night, so we decided on cookies, and it was a perfect Everyone was excited when they saw them The place was pretty busy, and we were a bit worried we'd be late, but we got our cookies in less than 10 minutes. The waffle cookie had us all a bit confused, but it turned out to be a nice surprise... tasted like breakfast, and it even came with syrup The Chocolate Covered Strawberry was a bit too sweet; we definitely needed a drink after that one The Lemon Glaze was sweet and refreshing. It kind of tasted like key lime pie to me And the Semi-Sweet Chocolate Chunk was so good. You could feel the chocolate melting in your mouth read more
4 months ago
3 years ago
I drove about 40 minutes to this location just for the amazing cornbread cookie, and let me just say I was not disappointed. Even with facing I-4 traffic, I have no regrets. I have been hoping for the cornbread cookie to make a reappearance at my local Crumbl but alas it has not. I was so excited when I saw the cornbread cookie as the mystery cookie at this location! The service was wonderful. I mobile ordered and right as I walked in they were bringing the cookie out to me. The store has a nice sized parking lot out front with easy access to the store. The inside is just as you would expect from a Crumbl store, with the amazing smell of cookies hitting you right as you walk in. A mission success and my soul is still happy from the Cornbread Cookie read more
Business owner information
Alex S.
We're delighted to receive your awesome rating and your kind words…
9 months ago
Business owner information
Alex S.
Thank you! ❤️ Looking forward to baking for you again!
2 years ago
What you'd expect from this company. Good location, clean, easy parking in lot, order and pay at kiosk, pick up order and go. read more
6 months ago
Business owner information
Alex S.
Thanks for your sweet review! ⭐️ We’re so glad you enjoyed your…
What a cookie! The cookies are pretty large and rather delicious. I came here to pick up some cookies for an event we were having. I think they winded up stealing the show. My favorite was the raspberry iced , although they all were very good, and very rich. They sell a cookie cutter that you can cut the cookie like you would a pizza, into slices. If you come here often o would purchase one because the cookies are quite rich for you one serving, plus you can try different varieties with others by doing this. I recommend trying them out if you are new to Crumbl. Just take caution that they can be addicting and very sweet. read more
1 year ago
Business owner information
Alex S.
We appreciate your kind words! Here's to many more wonderful…
1 year ago
Always a joy to visit the Crumbl me and my family come every week to try the latest weekly selection. My absolute fav is the strawberry tres leches and the golden Oreo read more
Business owner information
Alex S.
Your happiness is our joy! Come back and indulge in more delightful…
7 months ago
Business owner information
Alex S.
So glad you stopped by! See you next time for more sweetness! ⭐️✨
Pretty disappointed in our visit to pick up a 4 pack yesterday. For the size of the small store, it is pretty obvious when someone walks in the door. There was no one greeting nor anyone that made eye contact with us. I walked straight to the machine to order and another 2 people walked in to do the same. No one greeted them either. When I paid, I chose to have my receipt printed. I walked over to the counter and asked if I can have a receipt and the person who came to the front said their printer was down so she asked if I wanted it sent by text or email. Still, no "Hello" or "How can I help you" We waited about 5 minutes and I assumed we were waiting on the oven. We weren't given a status, just waited. You can feel a sort of negative energy when you walked in. Of the cookies we ordered, we enjoyed 3 of the 4. The lemon bar was kind of messy and made it hard to eat without having to wipe or lick your fingers each time. read more
Business owner information
Alex S.
Hello! We're genuinely sorry for the disappointing service you…
1 year ago
1 year ago
I recently wrote a review (6 days ago) giving this location a 1 due to replacing a 2 large cookie for 5 smaller ones. I went an hour before closing and the line was out the door and apparently they ran out of some of the cookies. The smaller ones did not equal the weight of the 2 large cookies. Swapping to smaller cookies wasn't conveyed The cookies were for my grands I decided to return the following morning to speak with the Mgr. I told her the store was VERY VERY busy and the staff was doing everything in their power to get everyone their orders, and may have forgot to let us know about the switch. She immediately apologized, and offered a refund or replacement. We accepted the replacement. This was my 1st time eating a Crumbl and I understand the crave, and my interaction with the mgr. exemplifies the creators mission statement!!! I would give 10 stars if I could and I will make that 30 min drive again!! read more
Business owner information
Alex S.
We're so sorry to hear this was your experience! We’d love to get…
What a great experience! We were over in the area and love this chain of cookie shops so we popped in to check out this newer addition. They had fun balloons outside making it easy to find and plenty of parking. We headed in and they have three different self service check out tablets to order your goodies and it was very easy to use and understand. The cookies we ordered were boxed and ready before we could even finish walking away from the kiosk to pay! The staff was welcoming and friendly. Cookies were boxed as ordered and they were delicious. Overall: A+ Get a cookie and / or ice cream and enjoy!! read more
Business owner information
Crumbl C.
Hi Stacy. Thank you for stopping by!! Your feedback is so important…
11 months ago
Business owner information
Alex S.
Life’s sweeter with you in the mix! ✨❤️
2 years ago
Business owner information
Alex S.
Thrilled to have made your day sweeter! See you again for more cookie…
1 year ago
Business owner information
Alex S.
Your happiness is our joy! Come back and indulge in more delightful…
1 year ago
4 years ago
Very simple menu, but overall it's pretty easy with the automated screens to order your customizable boxes. You can either get one cookie in a box warmed four pack six pack or what they call the party pack. Tonight we're going to try their chocolate chip cookies, M&M valentine, cookies, and the New York cheesecake cookie. Pretty excited so far the chocolate chip cookie is quite delightful and I love that it's already pre-warmed for you. read more
We love Crumbl Cookies and this location was good. Went right in and ordered from the kiosk and the cookies were handed to us very quickly. I love the pink sugar cookie so I got 2 of them. Also added the "Twix" cookie. My daughter got a chocolate chip and we weren't that into the salted chocolate flavor. She didn't like it and I thought it would've been better without. Even though the cookies are almost $5 a piece (you save a little with the packs), they are so big and rich that you can't really finish one cookie in one sitting. read more
The whole concept of Crumbl is new and interesting cookies every week. These delicious treats are sure to give you a sugar rush and even if one week doesn't have flavors that will tickle your fancy, the next one probably will. This is a "to go" location so to avoid waits place your order in advance on the app or online and just walk in and walk out! Consistency on toppings can be an issue sometimes, but this location is pretty good! read more
We came here after eating dinner at the Cheesecake Factory. Noticed it was in the same area when we were waiting to be seated. I can't have dairy so this was nice to get. It's definitely very modern. They only have certain flavors available throughout the week according to the sign outside and their menu. The cookies are large. But they also seem to have small ones too. You order on a tablet. There's also a large menu above you too. You can see the giant mixers and there were a ton of bakers there. It was definitely modern chic. Very simplistic and not overly gaudy. The chocolate chip cookie was very good. Crunchy on the outside while soft and chewy on the inside. I hope they bring this to the Jacksonville area. read more
1 year ago
5 years ago
I love Crumbl Cookies! I stumbled across the Loop location while out shopping one day and decided to go in. Turns out it a national chain. When I mentioned to a friend from CO and a friend from AZ they both jumped up, "I love Crumbl." Now, that I am officially a Crumbl addict I've found this location near the outlet malls as well. Crumbl cookies are sweet, but not so sweet that they will put you in a sugar coma. The texture is perfect. They aren't overcooked, but not undercooked. They sort of crumble...get it. haha. Other well known cookies in the area have been known to be more like cookie dough for me, and that's not my preference. These are just about perfect as far as I a concerned. So, the first time I went I got chocolate chip and classic sugar which are the two flavors they always have. I'm actually a big fan of the sugar because they put the most delicious icing on it. So yummy! The chocolate chip is good, but they have so many unique flavors that I've never felt the need to get chocolate chip again. The other 4 flavors rotate every week. The peanut butter is ridiculously good. This one has peanut butter icing and pieces of peanut butter cups. Fabulous. If you can eat it warm, even more mind blowing. I was also a huge fan of the Hawaiian which had what I would describe as a pina colada flavored icing. I have never been disappointed with any of their cookies with icing. This past time they had caramel popcorn cookie with icing and it was incredible. Shockingly, the bubblegum cookie with icing was good too. My son's favorite so far has been the blue cookie monster. I have been least impressed with the white chocolate macadamia and funfetti cookies. Both are still above average cookies, but the fun flavors are one of the things that makes Crumbl stand out. I'll actually add the cornbread cookie to this list. I love the concept. It just didn't work for me. Finally, there's another cookie place that people rave about where a cookie costs over $6. These are not only more delicious (IMHO), but more reasonably priced. A box of 6 is $20. I don't live super close so I usually grab the 6 pack when I go and my colleagues and I eat on them at the office for the week. Yes, they are that good I've got my whole office addicted. Finally, you can check the ever changing flavors on the website or app. You can also pre-order and do a curbside pick up. Come try these amazing cookies. You won't be disappointed. read more
It's hard for me to pass by a Crumbl cookies without stopping in. Their cookies are delicious and it's impossible not to feel happy eating one. Every location has provided the same outstanding service and quality product. This location is no exception. The only downside is that I looked on the nutritional facts and was blown away. To me a cookie is a serving size ...but ....not with these cookies. I have been eating cookies that are supposed to serve 4.5 to 5.5 people and have 540 to 790 calories in them. My favorites... S'mores (540 calories), Raspberry Lemonade (620 calories) buckeye brownie cookie (790 calories), and the peanut butter cup (740 calories.) Yikes!!! read more
Business owner information
Crumbl C.
Hello Laura. Thank you for the awesome review! We are so glad that…
As a hugeee Crumbl Cookies lover, I was so excited when I found out this was only 5 minutes from the resort I was staying at. I'm from New York, so the closest one to me is an hour and a half away. Although it's a small store, they get everyone's cookies out very fast. I placed an order on their computer in the store, so I didn't have to wait on line and my cookies came out within a couple minutes. The cookie flavors this week were all great, but mallow sandwich ft oreo was my favorite! read more
5 years ago
First of all... I'm giving it 4 stars ONLY because the girls in there were so friendly and efficient. If they'd been anything less than stellar, this would've gotten 3 stars. Also, I appreciated how clean everything felt and appeared in the store. The goods: 1. S'mores Cookie: my favorite of the 4 cookies I tried, and pretty much the only one I enjoyed and might return to Crumbl for. Tons of ooey gooey marshmallowy goodness, which saved the cookie. 2. Hazelnut Churro Cookie: This cookie was alright- the outside tastes like a standard snickerdoodle (I am picky because I make EXCELLENT and better snickerdoodle cookies at home). There was a bit of hazelnut, but left me wanting more... I've made Nutella-stuffed cookies before, and this was just lacking a sufficient amount of hazelnut. But maybe I got a defunct one? 3. Chocolate Chip Cookie: I am not difficult to please with a chocolate chip cookie... I buy Nestle's chocolate chip cookie dough at home and just heat it up, and I'm perfectly content... But this cookie just didn't meet a low expectation of a decent chocolate chip cookie. I read another review, and it caught my exact feelings- this cookie tasted CHALKY. The milk chocolate chips were not delicious... You know when chocolate is just so off that it tastes dietetic? That's how I felt about it. I am usually obsessed with any and all chocolate chip cookies... and I ate some and abandoned this one. 4. Cake Batter- oh dear. My least favorite. It was just a fail. I took a bite of this and threw it back in the box. Wasn't worth the calories. Overall, great and friendly service.... With the okay-est cookies. But every man's mediocre cookie is another man's treasure, so maybe someone else's taste buds will feel inspired by these cookies. Mine were not, aside from the S'mores cookie. Not sure if I'll be back... read more
Business owner information
Crumbl C.
Hi Stephanie. Thank you for stopping by!! Your feedback is so…
I've kind of become addicted to the place in the last month or so. I'm mad at myself because I keep trying their delicious cookies every week since they have new flavors! I'm not made at the cookies though! They are good! Very good ... hence, the addiction that is making me buy bigger clothes. The staff is nice and efficient as well. The place is always clean and the cookies come at you fast. I even ordered some cookies for a delivery one days because I was too lazy to pick them up. Even that experience was great! What else can I say? Warm cookies. Cool cookies. Fast Cookies. Big cookies. Yummy cookies. Cookies that can be delivered should you wish to treat yourself. You can't lose! read more
Business owner information
Crumbl C.
Hello Lisa! We are so grateful you took the time to write this…
I accidentally stumbled upon this location when I was shopping in the area. I had seen social media postings from friends, buying boxes of the these cookies and my mouth always watered when I saw the cookies! I couldn't pass up on trying them. When I walked in, the smell was glorious. I was greeted by the staff immediately. They had screens you could order from, or you could also order from the counter. The selection of cookies changes, so you have to come back to try different flavors! No problem with me! I chose a classic chocolate chip cookie and a Rolo Oatmeal Raisin, which were both served warm. They came in individually packed pink boxes. The chocolate chip cookie didn't even make it out of the parking lot. It was so delicious! The Rolo Oatmeal Raisin is definitely a new fave! read more
Business owner information
Crumbl C.
Hello Anais. Thank you for the awesome rating! We offer a weekly…
Must try, but only once. Definitely you have to try the cookies, but I was more impressed by the venue and service than the actual cookies. For this week I tried the sugar, peanut butter, berry white chocolate, and chocolate chip. My favorite was the sugar one (although is the only one that's not warm due to the icing). However, for the buzz the business has I thought they would be as chunky and as big as other places like Gou-oui's. However the staff and the service is the most special. I like the fact that you can gift wrap, add notes, and order curbside/ delivery. They show you the cookies in front of you to make sure they're fresh enough. I hope they keep making more uniue flavors, however -when reheated- the peanut butter and the sugar ones have the best flavor! read more
Business owner information
Crumbl C.
Hi Ingard. Thank you for the awesome rating! We appreciate you so…
1 year ago
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