So I finally tried Crumbl and uh, ya, it's worth the hype. Strawberry cookie? Divine. The balance of textures, flavours and frosting to cookie ratio - it's all well thought through! Beyond that, the staff was working hard but still interacted with a smile. I also liked the ordering station which allowed a quick in and out process which is smart since there's not much space inside to hang about. read more

Crumbl - Naples - delicious strawberry cookie - Bakeries Near Me - Naples, Florida

A bit overpriced, but it makes a nice gift for clients or something fun to bring for a get together. The Dubai brownie seems gimmicky but it's really an unbeatable dessert! I do wish their corporate people would revisit the packaging because it just feels a bit unstable transporting the long rectangular boxes. They're on the shallow side and it's even worse if you try to stack them. If their business economics don't allow for them to spring for plastic, even a cheap thick corrugated cardboard stabilizer insert for the bottom of the boxes would go a long way. read more

Love cookies? Then this is the place for you! They do offer a rotating menu which switches every Monday. So its fun to wait for the new cookies. I made my order online through the app for pickup. Once the cookies are ready the app lets you know. They have a pickup area which was nice and clean. Everything in the store area looks very organized and clean. I got the chocolate chip cookie, cookies and cream rice krispy bar, and chocolate chip cookie dough bites. All of it was delicious but my favorite was the cookies and cream rice krispy bar! It as so delicious and the combo of the crunch and cookies with the icing glaze was really yummy! read more

Crumbl - Naples - Cookie dough bites, chocolate chip cookie, cookies and cream rice Krispy bar - Bakeries Near Me - Naples, Florida

My sister in law introduced this company to me and I never turned back. I love the history of this company. Delicious weekly line ups. I am happy to see the new store fronts open. Each location is usually clean and simple. Always greater with a smile. I recommend Crumble Cookies to everyone. read more

Crumbl - Naples - The pink box !! Love the weekly cookie lineup. - Bakeries Near Me - Naples, Florida

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Feels like a factory when you walk in and the orders are packed and offered as such There is no gluten free here, contrary to rumors The place was busy filled with young ppl packing and again more like a warehouse feel Guess if I were to order for a party it may be good There is nothing to see, really it's all shown in the screens They are hiring so if you want, coke on and check it out Def a different kind of place Oh their hours are limited so no Sundays for now read more

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Great and quick service! Ordered 6 minis. Love that they offer the minis. Delicious as always!

Quick and easy! Friendly service and the store was very clean!!!! I would highly recommend this store. We will be back!!!!! read more

Great very sweet took a while to eat it but it was good will try again cool experience

Your staff is very friendly and helpful. The cookies are fab. I enjoyed the maple cookie sandwich with frosting in the middle

Cookies are very tasty. You might even say delectable! We got 4 cookies and with tax you're looking at $4 each...yowz! That's a pricey cookie. The 4 flavors we got were chocolate chip (which they have every week), salted caramel cheesecake, cranberry and white chocolate, and cinnamon roll. No complaints here! Some people may experience buyer's remorse, but I was happy to try it as a special treat. read more

Don't order Curbside, they wont bring it to you. Instead they'll watch and wait for you to come in so they don't have to do their jobs. Literally pointless having that as an option and i'm sorry to have you big backs in there walk a couple feet. read more

The cookies were delicious and not overwhelmingly sweet! The ambiance of restore feels like you're at the Apple Store but for cookies. It was a great experience. read more

Crumbl - Naples - Cookies - Bakeries Near Me - Naples, Florida

Yummy yummy yummy, so many good choices! Jave yet to try ice cream, but cookies can't be beat. And a freebie on your birthday !!

Cookies taste amazing.Great service. Always very helpful and nice! Will come back again.

Horrible experience. There were maggots and bugs in my cookie,I was horrified!!! I was extremely sick and ill for a whole 2 WEEKS I had to go on medication because guess what, I so happen to be allergic to maggots!!? EXCUSE ME!? Im extremely saddened and disappointed since this was ALSO my FIRST AND LAST time having crumbl it sure did CRUMBL my heart. AND to top everythung off, I got salmonella a week after. I swear that was my last straw. from this day on, just know, Crumbl, that I WILL get revenge for this ATTROCIOUSLY HORRFIC AND SCARRING event. I will never forget this, crumbl. read more

There's apparently a social media trend for this place and my friend Took her niece to get some and drove 45 minutes to get these cookies,My daughter overheard she was going and I decided to give them a try and order as well.I don't like you have to download the app just to order the cookies.The la leche cookies was not ready and was a 20 minute wait and we order over $100 worth of cookies.We ordered 4 la leche and by friend just needed giving me one of hers instead to just try.My order was $45 with the tip for 12 cookies which where waaay bigger then I thought.The young lady that was there was rude and asked if we wanted to wait on the cookies and didn't give us a ch ace to think before she took the next customer.Cookies ok customer service not. read more

Crumbl - Naples - La leche galaxy chocolate chip peanut butter Oreo somethings and I forgot the last one - Bakeries Near Me - Naples, Florida

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I stopped by to order 2 cookies for a birthday gift and decided to take a third cookie for myself to try. This was my first time to order. OMG, I had no idea the cookie would be served WARM. It was like the most to die for cookie ever. The one I chose was Cinnamon Bun Cookie and it did in fact look like a bun! Tip for ordering - if it's for a birthday gift let them know and they will add a Happy Birthday sticker on the cute pink & black cookie box! Have a cookie here today! Yum! read more

Crumbl - Naples - Cinnamon Bun Cookie and Oreo Cookie! - Bakeries Near Me - Naples, Florida

The calories in these tiny cookies is just insane , taste ok just a lost of frosting and you cant pick your own cookies .

Excellent experience. No line when I went in the mid day on a week day about a week after they opened. The place was clean and smelled awesome. The kitchen is all open so you can see everything going on in the kitchen and store. There are two touch screens to order, but the employee said she could take my order. Got 4 cookies, chocolate chip, oreo sandwich, sugar cookie with frosted animal cookie on top and a red velvet. By fat the best was the red velvet. Awesome frosting and rich soft red velvet cookie. The chocolate chip cookie was a tad too sweet and the chocolate was not very rich and chocolaty, very sweet. The sugar cookie was excellent. The oreo cookie was good with two cookies and a sweet oreo frosting inside. Very big. They have about 5 or 6 different cookies each week and always chocolate chip. Small little store in the middle of a nondescript strip mall near Costco. read more

I went to Crumbl Cookies on their grand opening. I'm the line was out the door. They had music, a DJ, some takeaway merchandise... it was a vibe. The cookies were good, very sweet. The best was their chocolate chip tbh. The cotton candy cookie had issues with its recipe I think. The price is a bit high and I wish they offered the smaller cookies for sale rather than just for catering. I feel like if they did they'd make a lot more money as people would be more likely to buy them. I like that the menu changes every week, so it gives incentive to return to try new flavors. read more

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Some cookies are dynamite and others are lack-luster. Everyone's always kind. Happy to support Crumbls

I think this location is an excellent representation of the chain; fast, customer service oriented, quality intact, good presentation However I recommend you don't order the chocolate chip cookie. We ordered 4 and the chocolate chip was the least delicious one. It's minus 1 star because the cookies do not live up to the hype. For me these are way too rich to enjoy and I probably won't get a crumble cookie again now that I know what it's like. They're good, not delicious and uncomfortably filling. I wish I ordered the mini versions of the big cookies and recommend you do the same if it's also your first time. read more

Good and fun but I would like less sugar and organic. Is that possible? Wouldn't it be nice if you could feature 1 healthful cookie with no eggs- vegan with organic coconut sugar. We would love that. read more

Came here last night with my daughters at around 6:45pm. The line to get in was outside (always a good sign). The owner (Benjamin) kindly opened the door for us once it was our turn to enter. The first thing I noticed was just how incredible the shop smelled. OMG. I love how you can order on a touch screen once you get in. It was a super easy process. The cookies then came out within 60 seconds. They were fresh right out of the oven and BEAUTIFUL looking. The owner was even kind enough to give us a free cookie because one of the flavors I wanted (chocolate walnut) was unavailable on the touch screen upon ordering since they were running out. I thought this was a SUPER kind gesture. The guy couldn't have been nicer and more grateful for all the patronage he was getting. When we got home, we DEVOURED the cookies. They were absolutely incredible. Reminded me a little bit of Levain cookie in NYC, meets Mitch's cookies in Naples. My favorite flavor was the lemon poppy. I also love the fact that the flavors change DAILY. I wish they had a few tables or chairs to sit inside beacuse I wanted to order their ice cream, but knew the ice cream wouldn't last the ride home. Anyways, this was an amazing experience. Crumbl is clean, convenient and a fantastic addition to Naples. I wish the owners a ton of success. read more

Cookies are mid. Service is A1. Ambience is average. I visit about once every year for the free cookie.

This is a perfect gift that you can delivering a special birthday suprice! It's fun to try the rotating cookie flavors.

Great visit and great cookies. We live the classic chilled frosted sugar cookie (pink frosting!) read more

Crumbl - Naples - Crumbl cookies 4-pack - Bakeries Near Me - Naples, Florida

Delicious! My fav are the pie ones and the pink sugar cookie. Its hard not to sneak-a-peek at the changing flavors. Great marketing on a great product! read more

Terrible, very expensive and not good. We paid $25 for 6 cookies not even worth it. I could have baked these for 3.50 and been 100% better tasting. read more

Crumbl - Naples - The 6 cookies for $28 with tip. - Bakeries Near Me - Naples, Florida

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Great product. Everything is amazing and delicious. Can't wait to see new flavors each week

very clean but the staff was quite rude the employees practically threw the cookie boxes at me and my family, other then that the cookies were good except the raspberry cheesecake read more

Cookies are usually perfect! Love that they have minis now. So fun trying new flavors

Although it's a franchise, Good chocolate chip cookie, you'll get a free one on your birthday!

On two out of 4 visits we found the cookies to be undercooked. For the price of the product, I expect more consistency. Nice clean environment, a bit loud while trying to communicate with workers, but the digital ordering from the tablets is nice option. read more

I signed up for subscription, not knowing it would be a reoccurring order. I see it has been 3 months of charging my card 49.99 every week. I called to speak with manager since I NEVER PICKED UP ONE ORDER FOR 3 MONTHS, to discuss getting a refund. I was told NO refund or anything.. MANAGER talking over me and being extremely rude.. Hung up on me. I'm just confused on how a company can take almost $400 from a customer, who never even picked up the orders ( so they made money off me without losing any product ). I will make sure this is told to everyone I know, how disrespectful this company is and apparently does not care about their customers, only about how much money they will get. read more

Maybe I'm just old fashioned and not used to new fangled things. I can without any doubt say these are the worst cookies I have ever tried. That opinion does not take into consideration the ridiculous price for a cookie. read more

Good cookies. Limited flavors sometimes not worth it to even go in the flavors sound terrible but other times they sound so good I need a transportation device. Prices are too high per cookie. read more

These cookies are good!! My favorites are always the ones with fruit. I do recommend trying all of them though

The Naples crumbl is great, they always have upbeat energy and are quick to recommend a cookie if you're unsure which to get. Service is quick and accurate. We've never gotten a bad cookie here. Great vibe. read more

Crumbl cookies were delicious as always! Clean and great service at this location as well.